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The Key Sensation Hotel

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The Key Sensation Hotel

locationTorremolinos, Costa del Sol

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About The Key Sensation HotelAbout The Key Sensation Hotel

Location

This complex is located in the emblematic centre of Torremolinos, in the Santa Clara area of the city with direct access to the popular beach of Bajondillo. There is a supermarket approximately 1 km away, restaurants and bars at the port, and all kinds of shops on the main road 1.5 km away. Almeria Airport is about 7 km away and Málaga - Costa del Sol Airport is about 13 km away.

Facility

The apartment hotel welcomes guests in a 3-storey building with a lift and 138 non-smoking rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service.

Rooms

Rooms feature a living area, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a refrigerator is also provided. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Sport and leisure facilities at the apartment hotel include a gym, billiards and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments.

Meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board and full board. A generous breakfast buffet, a lunch buffet and a dinner à la carte offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The apartment hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at The Key Sensation Hotel Amenities at The Key Sensation Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

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      Disability-friendly

    • -

      Foyer

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Contactless room service

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Mandatory mask-wearing

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      Full Board

    • -

      Half Board

    • -

      Lunch Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Golf

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      Gym

    • -

      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Restaurants/Bars

100 m

Disco/Nightlife

100 m

Taxi Stand

100 m

Beach

200 m

Public Bus Stop

200 m

Sea

200 m

Train Station

200 m

Town Centre

500 m

Tourist Center

500 m

Attraction 1

3 km

Attraction 2

6 km

Golf Location

8 km

City 2

8 km

Golf Course

8 km

City 1

18 km

City 3

47 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

316

Very Good

182

Average

107

Poor

68

Terrible

89

Recent Reviews: 762

  • User:70AdamS70

    Trip type: Couples

    Avoid Avoid Avoid

    rating20 Apr 2026

    This was, without exaggeration, one of the worst hotel experiences I’ve ever had.Before arriving, I specifically emailed to confirm the air conditioning was working and was clearly told that it was. That was simply not true. The room was unbearably hot—like stepping into an oven—and the air conditioning either didn’t work at all or was completely ineffective. Sleeping was impossible, and the heat made the entire stay miserable. Being misled like that is completely unacceptable.The room itself was filthy. Dust, grime, and a general feeling that it hadn’t been properly cleaned in a long time. It felt neglected, unhygienic, and far below even the most basic standards.The gym was another joke. Most of the equipment was broken or out of order, so it was essentially unusable. Clearly no one is maintaining it.What made it even worse was the staff. Rude, dismissive, and completely uninterested in helping. When I raised the issues, I was met with indifference and zero effort to resolve anything. No apology, no accountability—nothing.This place is a complete waste of money. Between the unbearable heat, dirty rooms, broken facilities, and terrible service, I would strongly advise anyone to stay well away. I absolutely will not be returning.

  • User:RichJ1504

    Trip type: Friends getaway

    Unhelpful staff and very warm rooms

    rating20 Apr 2026

    Hotel looks good from the outside, but unfortunately staying here leaves little to be desired.Rooms are dated and showing their age. Wardrobe space is for 4 items only. That's not even enough for one person let alone two. The shower was easy to get to a good temperature, but shower head too low for people 6ft or over.We booked quite a while ago and requested twin beds, and we got a double.But the most unpleasant experience is the temperature of the rooms. They are unbearably warm, and the air con being at the lowest temperature at full blast does nothing. To think the rooms are like this in April, you have to wonder what they'd be like in the Summer season.Spoke to reception about the bed situation and temperature of the rooms, and the staff member was very unhelpful and dismissive - saying the beds were just a request and that the air con does work in all rooms.Location wise, the hotel is great. It's just a big shame that staying here was not a great experience at all.

  • User:mikeymikeyuk

    Trip type: Couples

    No Air Conditioning as advertised

    rating20 Apr 2026

    Booked this hotel, only to find out that the so called "air conditioning" is actually turned off & the "cool" function doesn't work in April. The system is either heating or cooling and is currently set to heating. With temperatures during the day of 24°C this is absolutely ridiculous. The hotel rooms are advertised as having air conditioning. This is breaking UK Law of Consumer rights, contract law and also distance selling regulations as we have been effectively miss sold the hotel room accommodation.Be aware that most hotels and accommodation in & around Torremolinos & Benalmadena are like this (they don't have working air conditioning during 6 months of the year, as many of the hotels rely on older systems where you can't control the temperature in your own room as you would like it) Air Conditioning should be removed from Ritual Hotels website and web pages as it doesn't have it most of the time. I was lied to over email when I asked this question & was told the air conditioning is on and it isn't.

  • User:pattayainsider

    Trip type: Solo travel

    Hotel scammed me, not recommended, you can do better

    rating12 Apr 2026

    I booked with a reputable booking site for a."double/twin" room, photo showed a direct sea view, at checkin I was told I only paid for a standard room, they expected me to go to work and complain to the booking site, when they should have verified the site's pictures are accurate. I don't have the contract with the site, they do. They would do nothing and made no effort to resolve. They were nasty about it too. They told me I should have booked directly with them at 50% higher rate. I was punished for complaining and was given a room looking into a wall. I'll never go back. The room is very plain, and almost no hot water pressure, but it was clean, and the breakfast was good. In high season it's twice the price or more, definitely not worth it to me. They accept zero responsibility for their contracted partners errors.

  • User:travellingman40

    Trip type: Couples

    Poor, no returning

    rating12 Apr 2026

    We stayed here previously, always been ok. This time the shabbyness of the place shone through. What annoyed me the most was house keeping never restocked coffee tea milk just left 2 tea bags, I mentioned this on my last review but nothing has improved. Was expecting better after the take over, but no, same grimey bathroom, asked for double, got twin, same as last time, check in was 3 and not before. Won't be returning, we deserve better as gay men.

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