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Catalonia Donosti

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Catalonia Donosti

locationSan Sebastian, Guipuzcoa - San Sebastian

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About Catalonia DonostiAbout Catalonia Donosti

Location

This hotel is located in San Sebastian.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A safe, a minibar and a desk are also available. Other features include a telephone, a TV and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium.

Meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day. There are meals available for those with special dietary requirements: gluten-free meals and vegetarian dishes.

Payment

MasterCard is accepted as payment at the hotel.

Amenities at Catalonia Donosti Amenities at Catalonia Donosti

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

217

Very Good

53

Average

24

Poor

22

Terrible

19

Recent Reviews: 335

  • User:Alan P

    Trip type: Family

    Awful staff

    rating16 Aug 2025

    Our experience at Hotel Catalonia Donosti was extremely disappointing. The reception staff were unwelcoming and unhelpful from the very beginning, setting the tone for our stay. The hotel claims to be high-end, but in reality, it feels cheaply finished despite the expensive rates.As a family, we fou...
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  • User:Peter K

    Trip type: Friends getaway

    Beautiful hotel in a fantastic location

    rating28 Jul 2025

    Beautiful hotel in a great location! Didn’t disappoint in any way! Great rooftop pool and bar! Staff friendly and attentive! Loved our balcony room with views over San Sebastián and the sea! The mystery lift is quite an experience! Breakfast well worth it!

  • User:Amy L

    Trip type: Couples

    Beautiful Property, But Disappointing Service for a Honeymoon Stay

    rating27 Jul 2025

    We visited Catalonia Donostia during our honeymoon, coming off an incredible trip in Greece where hotel staff greeted us warmly, celebrated our occasion with a handwritten note, wine, and specialty treats, and made us feel truly welcome. Unfortunately, our experience here was starkly different.Upon ...
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  • User:Martin H

    Trip type: Couples

    Ok but I hate expensive hotels that then try to rip you off with extras that should be standard

    rating26 Jul 2025

    Nice hotel but if I pay £1000 for 3 nights after booking the hotel partially due to its spa, it’s a nasty surprise to be told you need to pay extra (20 Euros is the same as for a non guest). Pretty poor and not made clear anywhere when you book. Room is ok.

  • User:franfran2021

    Trip type: Couples

    A Lovely Stay

    rating24 Jul 2025

    We had a very comfortable room and excellent breakfast, and it was a shame we had only one night to spend here in San Sebastian. They upgraded us to a lovely suite because we had joined the Catalonia club and had stayed at another Catalonia hotel previously. This hotel's staff was remarkably helpful...
    Read more

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