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Hotel Arbaso

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Hotel Arbaso

locationSan Sebastian, Guipuzcoa - San Sebastian

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About Hotel ArbasoAbout Hotel Arbaso

Location

This hotel is located in San Sebastian, about 5 minutes from the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with central heating. Valuables can be securely stored in a safe. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Arbaso Amenities at Hotel Arbaso

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Horse Riding

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      Massage

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      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

139

Very Good

12

Average

7

Poor

1

Terrible

2

Recent Reviews: 161

  • User:Felix_G6600

    Trip type: Family

    Donostia at its best

    rating01 Jan 2026

    This is not a good hotel.This is an excellent hotel.Perfectly located, with great staff and luxurious rooms (try to grab a duplex-suite facing the cathedral on 5th floor with a chimney), fast and delicious room-service from „Michelin“-listed „Restaurante narru“ downstairs. Hotel Arbaso, Marketing...
    Read more

  • User:Mia W

    Trip type: Couples

    Great stay in San Sebastián

    rating29 Oct 2025

    Great location! Centrally located this hotel offers clean and quiet room, great bathroom with Dyson hairdryer and a complementary mini bar for your stay. We enjoyed our stay! Would recommend Hotel Arbaso, Marketing at Hotel Arbaso, responded to this review Thank you very much for sharing your e...
    Read more

  • User:health w

    Trip type: Couples

    𝗗𝗲𝗲𝗽𝗹𝘆 𝗗𝗶𝘀𝗮𝗽𝗽𝗼𝗶𝗻𝘁𝗲𝗱 𝗯𝘆 𝗢𝘂𝗿 𝗦𝘁𝗮𝘆.

    rating07 Oct 2025

    In the middle of our week-long visit, the 𝗮𝗶𝗿 𝗰𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻𝗶𝗻𝗴 𝗯𝗿𝗼𝗸𝗲 and couldn’t be repaired. Around midnight, staff said they’d bring a fan but never returned, and by 12:30 a.m. we were told there couldn’t find any. We tried to sleep with the windows open in unbearable heat, listen...
    Read more

  • User:kobri

    Trip type: Couples

    Excellent hotel, perfect location

    rating14 Sept 2025

    Excellent hotel, the location was perfect, close to everything. We just have walked everywhere. Very helpful staff. The room was very clean, not very big, but you had everything you need. The only complaint is about water provided in the room, which was impossible to drink because of the very strong...
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  • User:Kirsten G

    Trip type: Couples

    Outstanding stay, couldn’t fault a thing

    rating25 Aug 2025

    Rooms, location, and sound proofing amazing. The service staff front of house and Narru were extremely friendly and efficient. Valet parking efficient and accommodating. Hotel Arbaso, Marketing at Hotel Arbaso, responded to this review Thank you so much for your kind words, Kirsten! We are deli...
    Read more

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