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Hotel Pax Torrelodones

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Hotel Pax Torrelodones

locationTorrelodones, Madrid

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About  Hotel Pax TorrelodonesAbout Hotel Pax Torrelodones

Location

This hotel is located in the outskirts of Madrid in a location very convenient for transport links. The A6 motorway is located in the immediate vicinity and the Las Rozas Industrial Park, the M40 city ring road and the centre of the city (25 km away) may all easily and fairly quickly be reached by car. The hotel provides an ideal location for guess that wish to spend the night away from the hectic goings-on of the Spanish capital.

Facility

64 rooms, including junior suites, 2 suites, 2 single rooms and 59 double rooms, are located on 2 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including golf and a gym. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant with air conditioning, a breakfast room, a café and a bar. Catering options include half board and full board. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at Hotel Pax Torrelodones Amenities at Hotel Pax Torrelodones

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Golf

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

65

Very Good

70

Average

37

Poor

8

Terrible

13

Recent Reviews: 193

  • User:SendaCowChip

    Trip type: Couples

    In my opinion this place is poorly maintained with uncaring front desk

    rating26 Nov 2019

    The following is my opinion: We have been staying here for years and for years they had a great front desk staff that made overlooking the rest of their short comings easy. In the last few years the front desk staff has been less and less friendly and less helpful with a poor attitude. It was cold outside when we arrived and the heat in the lobby was stifling and very uncomfortable, I guess they don’t grasp the concept of having a thermostat or don’t know how to use it. What a complete waste of energy and what a needless expense to the owner. We arrived and asked the front desk if the safe in the room worked and were greeted with what in my opinion was an arrogant look that said without words “why would you ask such a stupid question” and were then told “if it does not work to call the front desk”. When we got to the room the safe did not work so we picked up the phone in the room to call the front desk and it too did not work. If you are looking for a hotel where you can roast in oppressive heat in the lobby while being greeted by front desk staff that speak and look at you with, what in our opinion with disdain, then this is the place for you. If I owned the hotel I would fire the front desk staff immediately and hire people who appreciate the opportunity to have a job and who have a desire to serve their guests. You have my sympathies If you are the owner and are reading this.
  • User:T8222AJjohnw

    Trip type: Business

    Excellent hotel close to Madrid

    rating31 Jul 2018

    Short business trip to Madrid, and we stayed here due to proximity of the next day's meetings, but I was hugely impressed by Hotel Torrelodones - excellent room with good air-con; very friendly and professional staff; high quality breakfast, and, all in all, a super hotel which I would stay at again without hesitation. One point to think about, and this depends upon whether you have a car, is that a taxi from the airport is about 60 euros i.e. it is some distance, but if you have your own car it would be very easy drive here as it is close to the dual carriageway.
  • User:giggsi11

    Trip type: Family

    THE BEST HOTEL NEAR MADRID

    rating09 Oct 2017

    we stayed 30 days (5 guests) this year.we enjoyed a lot.there is a restaurant opened till 23.00,served a tasty food.the pool is clean,the room is comfortable and the new manager mr. fernando macasoli is always around and takes care of his guests.next year we will stay 2 months !!
  • User:Glensetter

    Trip type: Couples

    Fantastic hotel, easy reach of Madrid

    rating14 Aug 2017

    First impression of this hotel was "wow"! Lovely gardens , in a quiet neighborhood. Check in was easy, we were given a ground floor room with a small private terrace, beautifully decorated, clean and comfortable. Also has a fridge in the room and a hairdryer in the bathroom. There is a pool with a few sunloungers. (Open from 11-2 and 4-8). Staff were pleasant enough, always acknowledged you with a hello! Breakfast was varied and fresh, Nespresso coffee a nice touch. Easy to travel into Madrid by bus , stop is opposite the hotel, takes about 25 mins directly to the center of the city, where walking or the metro can be used to reach the main sights. Madrid is a fairly compact city to walk round. It was great to return to our room and sit outside with a glass of wine after a day in the hot, bustling city! I would not hesitate to recommend this lovely hotel.
  • User:KeenTraveller11

    Trip type: Couples

    Nice hotel, needs work

    rating09 Aug 2017

    This is a nice hotel with very friendly staff in the restaurant. The pool strangely shuts down at 2pm until 4pm and all the sun loungers are in here also for this is an inconvenience. The bedrooms are clean and the beds are comfortable. We did request a balcony but on arrival were informed there were none left so we did not get a room with a Terrance or balcony. Average hotel, close to supermarket and restaurants a long way out from Sol. The gym has been shut down also.

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