Gce Hoteles

Recent Reviews: 289

• User:Chidi O

  Trip type: Business

  Memorable experience at Fiesta Royal, Accra

  30 May 2025

  It's my first time in Accra and staying at Fiesta made my trip memorable. Fantastic hospitality especially at the reception and at the cafeteria during breakfast or dinner. I want to give a special mention to JOSEPHINE, one of the receptionists. Her beautiful smiles whenever you approach her makes you want to stay more days and enjoy all the customer centric experience. Last but not the leadt.. The ambient environment is something I love. You definitely would love it and I hope to be here again soon.

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• User:Fatiah T

  Trip type: Business

  Beware of Theft

  11 Jul 2024

  I recently stayed at this hotel for 5 days with a group of scholars. Unfortunately, upon our departure, I discovered that two pairs of my designer shoes (Fendi and Dolce & Gabbana) were missing. Despite my insistence that I left them in the room, the hotel staff swore that I did not. Additionally, one of my colleagues had money stolen during our stay, which still hasn't been returned.After spending thousands of dollars at this hotel, I strongly recommend future guests to be extremely vigilant with their belongings. The management has denied any responsibility, but it's evident there's a serious issue. For a more secure experience, please consider staying elsewhere.

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• User:Helen E

  Trip type: Business

  Great coffee, peaceful gardens

  15 Feb 2024

  Lively garden and a great pool.You can swim lengths in the pool and there is a small gym with everything you need. The staff are very welcoming and there is a fantastic barrista with an artistic flare. The hotel is an 15 min drive to the university, and not too far from town. Good restaurants nearby too.

• User:TracyWiggins

  Trip type: Friends getaway

  ANTS in the beds!

  05 Jan 2024

  I don’t recommend this hotel per my experience. During my second day, I encountered ants in my bed, realizing I slept with them unknowingly for a night during our group vacation booked by Regina of Maximum Impact. Despite notifying Regina and the staff, my request for a 25% refund was met with indifference. The manager, a Caucasian lady with short dark hair and glasses, dismissed my concerns, stating moving me to another room was sufficient compensation, insisting that "it's just ants." A disappointing response for a first-time visitor to Ghana. Shared videos, but no resolution. Consider this a fair warning. People need to know that Maximum Impact & Management agree to 1st time guest sleeping with ants 🐜 shameful… I have videos upon request. Maritza de Villiers, General Manager at Fiesta Royale Hotel, responded to this review Dear Ms. Wiggins,We trust that you are doing well - Thank you for taking the time provide us with the review.As per our discussion - I am in contact with Maximum Impact at the moment to discuss the requested discount.Upon our meeting at the Front Desk I stated that I was aware of your concern and I am aware that your room was moved following the complaint - I did not state that moving the room was sufficient compensation and advised that I would be in contact with Maximum Impact to discuss the concern.Thank you again for the feedback.Regards,Maritza de VilliersGeneral Manager

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• User:Abraham H

  Trip type: Family

  Excellent Reception showed us.

  16 Aug 2023

  My family and l made a trip to Ghana and decided to stay at Fiesta Royale hotel in Accra which was not far from the main airport about 7minutes to 10minutes drive from the Accra airport.We stayed from the 12th of August and checked out the 14th of August. On arriving at the reception desk the receptionist Antoinette welcomed us warmly with a smile ;and after checking my details offered us the keys and Wi-Fi code to the room. She passed us on the Guest relation manageress Rita who showed us the facilities of the hotel and showed us how the electric gadgets works in the room for which we are grateful to her. The next morning we have breakfast which was a combination of Continental and African dishes so one has a choice to make.Our waitress Leticia and Gloria were very friendly and always beaming with smiles. Also the breakfast chef was very pleasant he prepared a nice omelette for me; and gosh the chalets were very spacious we we REALLY had a good sleep at night ;and enjoyed the pool with my daughter.Lastly, but not the lest one staff who also made our stay enjoyable was Cassandra (Cass) for short. Anytime l called about an issue in the room she promptly called in the maintenance personnel to response and thank for that.Lastly l have worked in the hospitality industry for over two decades close to three decades so l know good hospitality when one is offered as l have worked in UK, AMERICA(New Hampshire) and Africa . Once again thanks for having us in your hotel we will be back again.

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