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Hotel Jeni

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Hotel Jeni

locationEs Mercadal – Arenal des Castell, Menorca

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About Hotel JeniAbout Hotel Jeni

Location

This hostel is located in the geographical centre of the island, some 7 km from the nearest beach. The town centre that features many shops, restaurants and bars lies just a few minutes' walk away (300 m). Links to the public transport network can be found about 50 m away and it is approximately 25 km to Ciudadella and Mahón.

Facility

The hotel has a lift and features 56 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, fishing and horse riding. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hotel Jeni Amenities at Hotel Jeni

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Nightclub

100 m

Shopping opportunities

100 m

Bars / Pubs

100 m

City Centre

100 m

Restaurants

200 m

Golf Course

15 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

100

Very Good

104

Average

29

Poor

3

Terrible

16

Recent Reviews: 252

  • User:Lucy G

    Trip type: Couples

    A lovely stay

    rating05 Oct 2022

    . We had a lovely week in Es Mercadal at Hotel Jeni.The room was very comfortable and the staff were lovely. Annabelle and the waiter were particularly helpful.It’s a fantastic position to see the island. Monte Torro is also a great walk.we spent several very enjoyable nights eating in the hotel bar- delicious!Lao room was very well cleaned on a daily basis.On a side note the bus routes just down the road are excellent.

  • User:katiefB8159IQ

    Trip type: Family

    Very friendly service and good food

    rating28 Jun 2020

    Very clean, newly refurbished premises. Menu 14.50. Mussels first course delicious. Beef wok tasty but beef was a bit tough and scarce. Great waiter, very attentive and friendly, willing to adapt menu to our needs/wants. Service with a smile. Recommendable.

  • User:graham c

    Trip type:

    Fab cosy place

    rating10 Aug 2019

    Stayed here for about 5 days and had a wonderful time...I was due to get there at approximately 11-30pm however my transfer got me there nearer 1am...The reception was still open though normally closed at 11pm, so they're really accommodating...Special mention to Eric, Juan, Jonathon who looked after me at the bar and Anna on reception...Muchas Gracias...

  • User:Philip9226

    Trip type: Couples

    Very good hostel /hotel

    rating20 Jun 2019

    Just returned home and would like to give my opinion , anyone wishing to stay here please do the rooms are small but very clean and tidy , the hotel is quite small but adequate it has a lovely restaurant and the menus good , great bar area with nice outside seating , small garden area to relax on sun beds and a small pool and jaquzzi which is spotless , the staff are helpful and we're very pleasant , recommended !

  • User:alasdair255

    Trip type: Family

    Hardworking staff overshadowed by rude , aggressive owner

    rating06 Nov 2018

    I’m not a complainer by nature and would rather not review at all if I can’t be positive . My wife and I have been going to Menorca for nearly 25 years . We love the island and it’s people and consider many local bar and restaurant owners friends .We stayed a night last week at the hotel in extraordinary circumstances,with much of the island having been hit with a powercut lasting days . The hotel bar and restaurant had the benefit of emergency generators unlike many other restaurants in mercadal that night and was extra busy and we’d have forgiven all manner of issues with service . The restaurant staff were pleasant and rushed off their feet . My wife and kids main courses arrived 15 minutes before mine . Not something I would dream of complaining about given the pressure the staff - and indeed kitchen staff were under . I had ordered the shoulder of lamb - as had the Englishman on the table next to us, and mine arrived when his did . The lamb looked lovely , however it was cold having not been reheated adequately. Nor was that of the chap on the next table . Apart from the fact that this dish needs to be steaming hot and melt in the mouth ,and being cold was fibrous and unpleasant , it just wasn’t safe to eat . I left most of mine but wasn’t surprised that the chap next door didn’t feel like he should be paying for his and had politely complained , at which point the bill generator ,who I took to be the owner as he’d referred to the dish being his grandmother’s recipe , became absolutely unacceptably rude and offensive , point blank refused to do anything for the chap and his bill or indeed offer any kind of alternative other than to pay the full amount . He clearly had a very good command of English but wasn’t interested in listening . I was asked by the chap on the next table to recount the fact my own lamb was cold and I got a mouthful as well so when I got my bill I just paid up and resolved to write this review . We won’t be back . Shame as the staff there were clearly embarrassed by his behaviour and had all been lovely . He must have made excellent money that night , with full occupancy in hotel and restaurant. I’m prepared to accept he may have been under stress but I’ve never experienced such unpleasant customer service . On a positive note the hotel family room B&B not badly priced, was quite narrow but was nicely appointed and clean , breakfast was decent and the swimming pool area had sauna and jacuzzi and was covered . Had the man next to us and me ordered steak our experiences and this review might have been entirely different!

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