Port Plaza Apartments

Recent Reviews: 42

• User:Maki N

  Trip type: Couples

  Spacious with comfy beds

  23 May 2026

  The apartment was clean and spacious. The bed was very comfortable. 10 to 15 minutes walk to restaurants and shops. In the kitchen there are minimal utensils. I wish we had natural sunlight i to the room. We couldn't open the blinders.

• User:Roam12767533186

  Trip type: Solo travel

  Prima verblijf

  11 Jan 2026

  It was a very nice place. The entrance and check in was modern but I managed (boomer). For this price an absolute 👌.A 10 min walk to the main boulevard was nice. As in all bigger cities there are some homeless but they did not bother me at all Nuria Varela Díaz-Delgado, Guest Services / Front Office at Port Plaza Apartments, responded to this review Thank you for your comments and your great score. We are happy to learn that you enjoyed with us and hope to wlecome you again in the future. Best regards

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• User:David B

  Trip type: Couples

  Unsafe and Unprofessiona

  16 Sept 2025

  Very disappointing stay. The power went out multiple times at night, and the fire alarm rang for over 20 minutes with no staff present—guests had to call the fire department ourselves. No explanations were given, and staff showed no responsibility or professionalism. In a real emergency, this negligence could have put lives at risk. Absolutely not recommended. Nuria Varela Díaz-Delgado, Guest Services / Front Office at Port Plaza Apartments, responded to this review Dear guest, as we have already communicated with you, we regret the experience and apologize for not providing the necessary explanations at the time. Our night staff handled the false alarm according to the response protocol and there was no danger at any time, although we understand the discomfort caused by the lack of information. Your call and your complaint were forwarded to the Quality Department so that appropriate improvement actions can be taken. We apologize again, and please accept our best regards. Sincerely.

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• User:Rui C

  Trip type: Family

  Good apartments but service does not work

  17 Apr 2025

  Nice apartments, clean and spacious. with a small balcony overlooking the main plaza. very hard to manage everything without an open reception (it is open only between 12-20pm) . we could not handle properly the checkin, hence did not get room cards making browsing lifts and diferent doors and floors with 6 digits pin codes was a nightmare. the parking gate would never open with the provided pin, we had tophone someone to send a colleague to open the door mannually... (be aware the parking has 6-7 parking spaces) and it took 10minutes or more. there are chargers to charge the cars, apparently free of charge, but with our EVs it stopped working after a few minutes. Most of the times internet does notwork from the rooms, is only possible if you get lucky ... some devices were smooth others impossible without apparent reason! breakfast room litteraly has 3 tables, so if you get in and some guest are already there you need to wait, luckly the staff member was very nice and friendly. after breakfast she had to go and mannualy open the parking gate so that we can move the cars. if you are feeling lucky and with plenty of time and patience try this place, otherwise look for other alternatives with open reception, a place for checkin, a spacious breakfast room and a bigger parking. Nuria Varela Díaz-Delgado, Guest Services / Front Office at Port Plaza Apartments, responded to this review Dear Rui., thank you for your feedback and we're sorry that you didn't like our services. We apologize for the inconvenience caused by the parking lot door issue, which has fortunately been resolved.Port Plaza is a historic building renovated in 2019, providing digital tools to make it accessible at any time. Although in-person service hours are from 12:00 p.m. to 8:00 p.m., we have a 24/7 helpline for any issues or needs. The co-working and breakfast room, also renovated in 2023, has a capacity for 18 people indoors, in addition to the terrace. You may find it fully booked, although this rarely happens.Again, thank you very much for your feedback, and if you ever decide to return to Port Plaza, we're sure you'll have a wonderful experience this time.Sincerely,

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• User:Stableslover

  Trip type: Family

  Great value for money apartment

  31 Oct 2024

  Stayed in a 2 bed apartment, extremely spacious with all necessities. Couldn’t fault this place, even managed to do a load of washing in the laundry room. Great location next to the marina, we highly recommend Wellness food and cocktails for dinner.