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Eurostars Torre Sevilla

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Eurostars Torre Sevilla

locationSevilla, Seville

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About Eurostars Torre SevillaAbout Eurostars Torre Sevilla

Location

This hotel is located in Seville.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a car hire service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a page service. Bicycle storage is available to guests. There is a bike hire service as well. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a television with satellite and pay-per-view channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Dining facilities include a restaurant, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Gluten-free meals and vegetarian dishes can be prepared on request.

Amenities at Eurostars Torre Sevilla Amenities at Eurostars Torre Sevilla

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

City Centre

2 km

Tube Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

461

Very Good

208

Average

89

Poor

67

Terrible

93

Recent Reviews: 918

  • User:Peter Q

    Trip type: Friends getaway

    Poor service

    rating11 Apr 2026

    Stayed at Eurostars Torre Sevilla to celebrate a special occasion, and unfortunately the overall experience did not meet expectations.The main disappointment related to the handling of VIP Access benefits at check-in, which felt inconsistent and poorly managed. While I understand that upgrades are subject to availability, the process itself lacked clarity and professionalism, which set an unfortunate tone for the stay.Equally disappointing was the follow-up. The matter was raised directly with the front desk and management, but the handling of the complaint felt dismissive and did not lead to any meaningful resolution.That said, the property does have some strong positives. The views from the hotel are excellent, and having free parking available is a clear advantage. The spa facilities are also good, although it should be noted that access comes at an additional cost (EUR 25 for 50 minutes), and mandatory rubber footwear must be purchased separately, as the slippers provided in the room are not permitted.In summary, a hotel with clear potential and some appealing features, but where the overall guest experience and service recovery did not align with expectations.

  • User:Jorge M

    Trip type: Couples

    How can this be 5 stars?

    rating05 Apr 2026

    Service was verry bad. Rooms where noisy while they pretent to be isolated. Staff does not come back with solutions when you have questions. Rooms need maintenance. To bad i hoped for a great holiday experience but got a no worthy stay instead. One star for the beatifull view.

  • User:TimB929

    Trip type: Couples

    Perfect location for Travel and Business

    rating24 Mar 2026

    Clean, Friendly and a great location for our sightseeing. Everything was within a 15 -20 minute walk.Triana very close. We walked all over the city and the hotel was perfect for that.

  • User:PaulB2723

    Trip type: Couples

    Excellent all Round

    rating17 Mar 2026

    Excellent trip, Hotel spotless, room spotless and comfortable, Breakfasts are really good plenty of choice plus great view! Had a room with a city view defo worth it. Rooftop bar is excellent, visited every night, great location, few minutes walk over the bridge to the main area, Setas and Cathedral 20 mins tops walking. Great Hotel

  • User:Vasarė T

    Trip type: Couples

    A 5-Star Fraud: Total Disrespect and Medieval Service

    rating18 Feb 2026

    A 5-Star Fraud: Total Disrespect and Medieval ServiceRating: ⭐☆☆☆☆ (1/5)I have stayed in luxury hotels across the globe, but this place is an absolute joke. To call this a "5-star" establishment is a blatant lie; you would have to be an absolute moron to believe this hotel meets international standards. Our entire stay felt like being treated as if we were peasants from the Middle Ages.The Service (or lack thereof)From the moment we arrived, the staff was extraordinarily rude.• Luggage: Despite the 5-star rating, no one offered to help with our bags. When we finally asked for assistance, the receptionist acted like it was a massive burden and condescendingly told us he would "do it himself" with the worst attitude imaginable.• Management: When we demanded to speak with the General Manager to address these issues, we were told he was "too busy" to talk to guests. Apparently, paying customers are at the bottom of their priority list.The "Spa" and Gym Nightmare• Hidden Fees: When I asked if the pool and sauna were included, the staff literally laughed in my face and looked at me like I was an idiot. Charging extra for basic spa facilities in a 5-star hotel is pathetic.• Spa Experience: The spa staff barely speaks a word of English and are incredibly hostile. They don't provide bathrobes, and after a massage, they don't even offer a glass of water or a place to relax. It’s a factory, not a spa.• Gym: The gym is tragic. On my first visit, the staff didn't even bother to show me around or explain where anything was.Dining and Room ServiceThe room service was disgusting. The food was virtually inedible—completely lacked flavor and was poorly prepared. It’s clear the kitchen staff has as much passion for cooking as the front desk has for hospitality.Final Verdict: This place is a scam. Save your money and stay somewhere where the staff actually knows what year it is and understands the basic concept of human decency. Avoid at all costs.

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