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Sorell Hotel Arabelle Bern

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Sorell Hotel Arabelle Bern

locationBerna, Berne

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About Sorell Hotel Arabelle BernAbout Sorell Hotel Arabelle Bern

Location

This city hotel is located directly in the tourist centre amidst many interesting tourist attractions, such as the Bundeshaus Bern, the Bärengraben, Münster cathedral and the Zytglogge tower. There is a public transport connection, scores of shops, bars/pubs as well as a nightclub within a 1 km radius of the hotel. Moreover, there is a lake, a ski lift and a ski resort around 20 km away.It is some 9 km to Bern Belp airport and 100 km to Zürich airport.

Facility

The hotel was built in 1920. Units include 41 rooms, including 16 single rooms and 20 double rooms, located in a 5-storey main building and an auxiliary building. This hotel has a lift and a reception desk. A baggage storage service, a safe, a laundry service, a smoke alarm and a smoking area are available. Wireless internet access allows guests to stay connected while on holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for a fee. Complimentary newspapers are available.

Rooms

Rooms are equipped with central heating. A balcony or terrace is among the standard features of some rooms. Rooms have a queen-size bed or a sofa bed. Valuables can be securely stored in a safe. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A selection of pillows ensures a comfortable stay. A hairdryer and a telephone are provided in the bathrooms, which include a shower. The hotel has non-smoking rooms.

Sport

A continental breakfast buffet guarantees a great start to the day.

Meals

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Sorell Hotel Arabelle Bern Amenities at Sorell Hotel Arabelle Bern

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Currency Exchange

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      Foyer

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Gym

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Shopping opportunities

1 km

Bars / Pubs

1 km

Nightclub

1 km

Ski Lift

20 km

Ski Area

20 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

57

Very Good

111

Average

62

Poor

10

Terrible

9

Recent Reviews: 249

  • User:Kenneth K

    Trip type: Friends getaway

    Avoid this hotel

    rating25 Sept 2024

    The staff was very rude. But the worst—the reception desk has no one manning it after 4 pm until 7 am the next day. ( we did not know this when we booked it). They deactivated our room keys by mistake and it was hellish try to get new keys remotely. No staff on site is disqualifying in our opinion. We’ve never stay anywhere that didn’t have 24 hour staff. Do NOT recommend.

  • User:kimtsang93

    Trip type: Family

    Lovely little hotel

    rating16 Aug 2024

    Stayed for 1 night. Nice place to stopover for us. We arrived at 1pm and there was a lady at reception. You can still self check in on the computer provided which was simple. We stayed in the next building behind which was literally down a pathway. When reception isn’t in/later in the day, you let yourself in with your key card on the main entrance and on the building entrance so very secure. A free Bern travel pass is included with the stay. They give you a code and you download the app which gives you information about the city. Room was a nice size and clean. Little kettle with tea and coffee, small tv, built in hair dryer and shampoo/body wash provided. Good location to the bus stop which was across the road and then 5min bus to the main train station. However if you come by train with luggage, take the bus! Maps told me it was less than 10mins away so we thought we would walk. Big mistake. It’s up a hill, quite a steep hill. n Breakfast was nice with a good selection of hot and cold food; cereals, yoghurts, fruit and pastry. Juices, coffee machine, hot chocolate and Ovaltine!

  • User:JuhaUitto

    Trip type: Business

    Basic but functional

    rating31 Jul 2023

    This hotel was selected for me by the University of Bern where I taught a summer course. The location is excellent, close to the university in a very nice neighborhood with shops and good restaurants within a short walk. The hotel itself is basic albeit functional. One asset that it has though is a nice small garden in the back. The main drawback was the lack of air conditioning during the hot summer. There was, however, a standing fan that was quite effective in keeping the place cool. The shower space was rather tight for a big guy like me. The reception has limited hours but can be contacted in the evening by a phone.

  • User:TheRelfster

    Trip type: Friends getaway

    Basic rooms, ok breakfast

    rating19 Aug 2022

    Six of us stayed for one night in three rooms, all three were really warm as there was no air con, just a floor fan. We had a really annoying ceiling light just outside the bathroom which came on every time you moved near it, particularly frustrating when you get up in the night and bathe the room in light. We also had a disturbed night as we were woken up at about 22.30 by someone coming into our room (my husband yelled at them - not sure who was more startled) and our room key didn’t work next day. When we asked reception about it next morning they weren’t particularly apologetic and blamed a sister hotel for allocating our room to someone else. Breakfast wasn’t great (not much choice, dry croissants) but the coffee machine made a good espresso.

  • User:n_critic

    Trip type:

    No Complaints

    rating30 Sept 2019

    No complaints with my stay. It is convenient to the University and the central train station. Public transit service to it is very good. Staff was general helpful and the rooms were smartly decorated, even if they are pretty basic. AdorBern, Manager at Sorell Hotel Arabelle, responded to this review Dear n_critic Thank you for your encouraging review and for having taken the time to share your positive experience with us.We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Arabelle and that the kindness you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion.We look forward to welcoming you again soon at the Sorell Hotels. Best regards,Klaus Eisele, host

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