Aparthotel Adagio Geneve Mont-Blanc

Recent Reviews: 366

• User:Happytraveler2708

  Trip type: Family

  Very expensive for a run down apparthotel

  03 Aug 2025

  Pros: excellent location (although in front of a park when there are several homeless shouting through the night). Staff was helpful when reporting the issues with the room. Cons: Bathroom had several spots of black mold. Bedsheet had fresh blood stains on them. Air conditioning was not working and room smelled like cigarettes. We could see people smooking inside their room from the street although not allowed. Carpet in the corridor is in desperate need of a change. Hopefully they renovate the rooms and it gets better in the future.

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• User:144marlac

  Trip type: Family

  Hotel Adagio 2025

  16 Jul 2025

  The rooms were very dark and quite old although spacious. We were a family but they put us in different rooms in different floors which made it quite difficult.

• User:Leanne K

  Trip type: Couples

  Ladies and gentlemen, we have a winner!

  03 Apr 2025

  This was our last stay on a 5 week trip and was by a long margin the worst place that we stayed. If we had been staying longer than 1 night, we would have moved hotels.Positives:Location to train station and the lakeFriendly and helpful staffBalcony to take in the lake viewNegatives:Large patches of peeling paintCobwebs in roomBalcony unclean with dead plantsFoul smell on balcony (suspect public toilet in park opposite).Rotting architraves in bathroomVery hot room with broken thermostatWorn and thin towelsOverall, the room felt grotty and we could not wait to leave.Accor should be highly embarrassed at this offering, at any price, let alone the very high price paid.Not recommended.

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• User:twins2tymes

  Trip type: Couples

  Great location, comfortable and efficient.

  10 Mar 2025

  The room contained a Murphy bed which was very comfortable. The apartment was roomy and provided the necessary appliances for a longer stay, however we were only there one night. Great central location to many tourist sites and the front desk made great site seeing and dining recommendations!

• User:808merlinem

  Trip type: Couples

  Definitely avoid this place

  03 Jan 2025

  Our trip to Geneva was a last minute decision to see in the new year. Summary:This hotel should not be in operation until they have dealt with the fundamental issues. Arrival:We arrived at the hotel at 8pm on December 31st, and were greeted by a welcoming front desk staff member. We were allocated a room and advised on where to go to see the fireworks. We were also told the hotel is going through a renovation. This is no excuse for what we were faced with when we entered our room. We were also told the room would not be cleaned during our stay.Positives - The staff are very friendly and helpful. The room shower was nice and hot and powerful. The hotel is in a great location.Negatives - The room (small studio) was nothing short of disgusting. The temperature was extremely hot with no option to cool it down due to the thermostat not working. The only thing we could do was open the window. Myself and my husband had booked a double standard studio room but spent the 3 nights sleeping on two single beds that were pushed together with no fastening to keep them together and no mattress topper. 3 nights of awful sleep where the two beds just kept separating and also moved away from a makeshift head board. The hard mattress was so uncomfortable. (See images)The curtain was hanging off the window so unless the thick curtains were drawn, the adjacent private apartments had a direct view right into our room. (See images)The bathroom needs to be ripped out. It was impossible to have a shower without water going all over the floor. This was due to there being nothing in-between the shower doors to prevent this. The doors to the bathroom and small kitchenette have severe wear and tear. (See images)Part of the coffee machine in the room was so filthy and stained so we took it down to reception and were told it would be handed to housekeeping and that they would replace it with a clean one. This never happened. Overall, the room was dark and very depressing. Forget trying to get a good night's sleep.The hotel lobby and corridors are filthy with dust and there are carpet stains everywhere.If you want breakfast, a small continental breakfast is brought to your room at a chosen time. This costs the equivalent of £11 per person. There is no restaurant and no eating area.Our opinion:This "hotel" should close until they have renovated. It's unacceptable to charge people to stay in such conditions at the same time as renovating. Also, do not market yourselves as a 3 or depending on where you look, a 4 star hotel. The current condition of this hotel should not hold any stars. Adagio Genève Mont Blanc, Owner at Aparthotel Adagio Geneve Mont-Blanc, responded to this review Dear Mermaid,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your compliments about our friendly staff and our convenient location, which are indeed highlights of our service.However, we deeply regret to learn that your experience fell short of expectations. Your comments regarding the room conditions, including the issues with the thermostat, bed configuration, and bathroom facilities, have been noted. We understand how important a comfortable environment is for our guests, and we acknowledge that these matters should be addressed.Additionally, we are currently undergoing renovations to enhance our facilities, and we apologize for any inconvenience this may have caused. Our intention is to improve our service and accommodations in the long term.We are grateful for your candid observations and will strive to use this feedback to better our operations and guest experiences in the future.Thank you once again for your valuable input.Best regards,XavierFront Desk ManagerAparthotel Adagio Genève Mont-Blanc

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