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Ibis Styles Krabi Ao Nang

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Ibis Styles Krabi Ao Nang

locationAo Nang Beach, Krabi

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About Ibis Styles Krabi Ao NangAbout Ibis Styles Krabi Ao Nang

Location

Centrally located in Krabi, this hotel is approximately 1 km from the beach.

Facility

The hotel has a lift and features 206 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed or a queen-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of refreshing drinks await guests at the pool bar. Leisure activities and facilities at the hotel include a gym, billiards, a spa and massage treatments or, for a fee, cycling/mountain biking.

Meals

The dining area includes a restaurant and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Ibis Styles Krabi Ao Nang Amenities at Ibis Styles Krabi Ao Nang

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

584

Very Good

627

Average

233

Poor

61

Terrible

79

Recent Reviews: 1584

  • User:SharanjeetS9

    Trip type: Family

    Ibis style hotel

    rating13 May 2026

    Worlds worst hotel dont go there

  • User:Riya_Ratra

    Trip type: Family

    Disappointing Handling of Non-Refundable Booking

    rating07 Apr 2026

    We had a non-refundable booking and requested a reschedule due to a family medical emergency. The hotel did not respond at all, leaving us with no support or resolution. This caused significant stress and financial loss. Future travelers should be aware that exceptional circumstances may not be accommodated.

  • User:Sally L

    Trip type: Family

    Do not be put off by poor reviews

    rating26 Feb 2026

    Having read the reviews before arriving I was feeling anxious about the stay. However, I honestly cannot fault our stay at the Ibis Styles. We had 2 rooms, a twin and a family, both were cleaned to a good standard and very comfortable. Location is great, set back from a busy ‘strip’ with a wonderful mountain backdrop. The shuttle to the beach is a great addition. A short walk to bars, restaurants and 7 eleven!Breakfast was busy and although varied was not to my taste, a selection of Thai foods plus the usual cereal/toast etc the staff in the area seemed very grumpy and overwhelmed. The pool was fine but seriously lacking in sunbeds for the volume of guests, a small issue as we were out exploring a lot but it would’ve been nice to get back to the hotel in the afternoon to chill by the pool. All in all, do not be put off by the seemingly unfair negative reviews, I would stay there again if visiting Ao Nang.

  • User:amyrice13

    Trip type: Couples

    Vile

    rating10 Feb 2026

    We stayed here for 2 nights, check in was last min but smooth, we got to our room everything was covered in mould, AC lamp shades and doors. We then had someone enter our room at 7am whilst we were in bed. Immediately called reception who gave no answer to who or what, not only this our connecting door was open when we returned back after a meal. I booked through agoda who said the hotel wouldn’t comply with any complaints or offer any further assistance sutan Piromnarg, General Manager at ibis Styles Krabi Ao Nang, responded to this review Dear Valued Guest,Thank you for taking the time to share your experience. We are deeply concerned to hear about the issues you encountered during your stay, and we sincerely apologize for the distress and inconvenience caused.The situations you described—especially regarding the room condition and the unexpected entry into your room—are extremely serious and do not reflect the standards of safety, cleanliness, and service we aim to provide. Please be assured that we are urgently reviewing these matters with our housekeeping, maintenance, and security teams.Your comments regarding mold found inside the room, the connecting door being open upon your return, and the lack of clear explanation from our staff are unacceptable and we apologize sincerely for this. We also regret that you felt unsupported during your communication with our team and through the booking platform.We would greatly appreciate the opportunity to investigate this further for you. If you could kindly Contact us as Sarawut.bunplod@accor.com we will follow up directly and ensure a proper resolution.Your safety and comfort are extremely important to us, and we genuinely value the opportunity to regain your trust.Best regards, Sarawut -Duty Manager

  • User:Michael W

    Trip type: Couples

    Dump - go elsewhere

    rating10 Feb 2026

    This hotel is a dump. Why? The property is dated and dirty with untrained staff. 1. Check-in: Confusion - staff shuffle folders & papers and eventually find my booking - There is no customary welcome, no eye contact, no explanation - Poorly trained staff with zero communication skills is a hospitality no-no. 2. Security: Room key (once obtained) opened another room door! I accidentally swiped the door of the room adjacent and it opened! - The balcony door lock was not secure. Woeful security. 3. Pool: The photos are old and deceptive: Currently, the pool is dilapidated with FILTHY pool furniture, mold covered shower area, filthy $ cracked pool surround..a real turn off. 4. On arrival at room....no towels! Hand soap dispenser empty and dangling off wall. 5. Electrical outlets are circa 1990 -- there is an old multi line pushbutton phone attached to the wall but no place to charge phone and I-pad. 6. Entry to hotel is via a broken, oil stained, garbage strewn driveway - as welcoming as a prison gate. 7. fortunately I had to endure this dump for only one night before moving elsewhere. Go elsewhere is my firm recommendation. sutan Piromnarg, General Manager at ibis Styles Krabi Ao Nang, responded to this review Dear Valued Guest,Thank you for taking the time to share your detailed feedback with us. We are truly sorry to hear about your disappointing experience, and we sincerely apologize for the issues you encountered during your stay.Your comments regarding the check‑in process, room security, cleanliness, pool condition, room amenities, and overall property appearance are deeply concerning. This is far from the standard of service and comfort we aim to provide. Please be assured that your feedback has been shared immediately with our management team and the relevant departments for urgent review and corrective action.We take matters of guest safety and security extremely seriously. The concerns you raised regarding door access and balcony lock security are being thoroughly investigated. Likewise, your observations about the pool area, towels, soap dispensers, and room condition have been forwarded to our housekeeping and maintenance teams to ensure these issues are addressed promptly.We understand how frustrating it must have been to encounter multiple inconveniences, especially during a short stay. While we regret that we did not meet your expectations, we appreciate your honesty, as it helps us identify areas that require improvement.We sincerely hope to have the opportunity to welcome you back in the future and provide you with a significantly better and more comfortable experience.Best regards, Sarawut -Duty Manager

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