Hi-Season Hotel

Recent Reviews: 74

• User:lynnlee3

  Trip type:

  Dishonest Taxi Driver--- Highly Recommended by Hotel.

  11 Feb 2023

  We requested for a taxi driver to pick us at at 530am and send us to the Padang Besar Malaysian Train Station. The receptionist recommended a driver of more than 10 years. We were told 1,000TB to Thai border, and 1,200TB to Malaysian Padang Besar train station. We agreed to 1,200TB and paid a deposit of 600TB. The hotel issued an official receipt of 600TB.On that day, the driver picked us up, brought out his passport (he is a Thai Chinese), and when we reached the Thai border immigration, he told us he is not going in cos the queue is long. He said he will get us a taxi to bring us into the Malaysian train station. He threatened that the queue is long and we will be late. Our train leaves at 9.30am Malaysian time and we were only at the Thai immigration at 6.30am. He had full of excuses which were lame....and that gives me an impression that he has something to hide.I did not want to pay him the remaining amount cos he did not fulfill his promise. Instead, he called a taxis who was kind to bring us in and he paid him 300TB. In the end, I paid him the remaining 600TB as it was the amount we promised to him. He, shortchanged the other Thai driver--- an extremely dishonest man. Before giving him the 600TB, my mom and I gave him a piece of our mind on him as a dishonest human with zero integrity. What an irresponsible human!When contacted the hotel to inform of this incident, the first reaction the hotel said was they are not responsible of any negotiation between taxi and guests. However they mellowed down when we showed them the official receipt they issued. As expected, their receptionist said they informed us of 1200TB till Thai Border. I asked why should I get a taxi till Thai Border when I get up the train at Malaysian train station. Logic will also tell you I paid 50% ie 600TB.To those who are travelling back to Padang Besar Malaysia, please be careful with this hotel and the driver. DO NOT TRUST THEM.

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• User:Raj5040

  Trip type: Solo travel

  Excellent acomodation with budget prise

  04 Feb 2020

  My stay at this hotel recently was really comfortable. The room was so huge with balcony and super comfy bed. Overall the room and bathroom was very clean. Good wifi and silent aircond. All rooms comes with own balcony and flat sceen telivision. How ever the hotel located abit out of city. But transportation is not a problem at all because tuk tuk always wait outside hotel to bring u anywhere u want to go. Also ehailing service like grab bike and grab car very easy to get But during my stay restaurant and lobby area was in renovation to serve better their guest better in future. I highly recomend this hotel to anyone who looking for a comfortable room with budget prise. Beliave me u wont regret if chose this place. Thank u and i will back again soon when i visit hatyai.

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• User:jmun98

  Trip type:

  satisfactory

  04 Jan 2020

  satisfactory and overall acceptable. need more facilitiesNeed to have restaurant and some drop off service like buggy and bus station area.saw some renovation and probably can be further improve in future.

• User:anantaliaw

  Trip type: Friends getaway

  Just average hotel in business area of Hat Yai

  21 Dec 2019

  I went there with a group of friends. It was just an average hotel with standard service and facilities. Room was just okay, clean but nothing special. A bit far from the city center, but visitors can always order taxi online to get to places.

• User:ghazali53

  Trip type: Family

  Good 3 Star Hotel

  03 Apr 2019

  Stayed for 1 night. Location was good and safe area. Smooth and fast check in process. If you have transport, you can park your vehicle in the parking lot area provided by the hotel. Room was spacious and clean and the hotel provides complimentary 2 bottle waters and the room also equipped with refrigerator. Most of the rooms have balcony, so easy to smoke outside the room. Mini mart located on the ground floor and convenient for hotel guests. Overall, good hotel for travellers to Hat Yai.

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