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Club Hotel Palm Azur

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Club Hotel Palm Azur

locationDjerba, Djerba

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About Club Hotel Palm AzurAbout Club Hotel Palm Azur

Location

Located in Houmt Souk, this hotel is ideal for those in need of an adults-only holiday.

Facility

The hotel has a lift and features 391 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service (for a fee), a childcare service, a car hire service, medical assistance, room service, an alarm call service and a hairdresser. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Children's beds can be requested for younger guests. Guests will also find a refrigerator included among the standard features. Other features include a television with satellite/cable channels, an alarm clock and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A waterslide provides fun for all ages. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Those who wish to stay active while on holiday can enjoy cycling/mountain biking and crazy golf. For a fee, horse riding is also available. Guests can partake in various water sports, including windsurfing and canoeing. In addition, diving is offered for a fee. The hotel's location is particularly ideal for skiers. A wide range of indoor sporting activities are also offered, for example table tennis and darts or, for a fee, a gym and billiards. There is a wellness area with a spa, a sauna, a beauty salon and massage treatments. Subject to charge: a hammam. Additional leisure activities include an entertainment programme, a kids' club and a nightclub.

Meals

The hotel includes a restaurant and a bar. All-inclusive can be booked. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Club Hotel Palm Azur Amenities at Club Hotel Palm Azur

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Lifts

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      Medical Assistance

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      Playground

    • -

      Restaurant(s)

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      Room Service

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      TV Room

    • -

      Waterslide

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Health checks on staff

    • -

      Hygiene training for staff

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      Intensified room cleaning

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      Medical teleconsultation

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Gym

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      Horse Riding

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      Indoor Pool

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      Massage

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      Minigolf

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

100 m

Centre

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

592

Very Good

433

Average

217

Poor

102

Terrible

76

Recent Reviews: 1420

  • User:Global53334897098

    Trip type: Family

    I do not recommend this hotel.

    rating30 May 2026

    I do not recommend this hotel.I stayed at this hotel from May 23rd to May 30th, and I strongly advise others not to make the mistake of booking it. Do not believe the positive reviews or the photos posted on Facebook, as they do not reflect reality at all.The experience was terrible. Nothing met expectations, and there was nothing good or of acceptable quality. It was a complete waste of money. Guest Relation, Autre at Hotel Club Palm Azur Djerba, responded to this review Dear Guest,Thank you for taking the time to share your feedback regarding your stay from May 23rd to May 30th.We are sorry to learn that your experience did not meet your expectations. While we fully respect your opinion and appreciate all feedback, whether positive or negative, we regret that your stay left you with such an unfavorable impression.Our hotel welcomes guests from many different countries and receives a wide range of reviews reflecting individual experiences. We are grateful for both the positive comments that recognize the efforts of our team and the constructive criticism that helps us improve our services.We remain committed to providing the best possible experience for all our guests and carefully consider every review received.Thank you again for sharing your perspective, and we wish you all the best in your future travels.Kind regards,

  • User:walida2019

    Trip type: Family

    Will never comeback

    rating27 May 2026

    My experience at Palm Azure Djerba was unfortunately very disappointing, mainly due to the reception staff. The behavior was rude and highly unprofessional, including yelling at guests and التعامل without basic courtesy or respect. A welcoming attitude and professionalism were completely missing. I also felt there was discrimination in the way certain nationalities were treated, which is unacceptable in the hospitality industry. I hope management seriously reviews the conduct of the front desk team and improves customer service standards Guest Relation, Autre at Hotel Club Palm Azur Djerba, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to read about your experience and would like to assure you that such behavior does not reflect the standards of hospitality and professionalism we aim to provide at Palm Azur Djerba.We take your comments very seriously, especially regarding the concerns about the attitude of our reception team and the feeling of discrimination you described. Please note that we usually receive very positive feedback about our reception staff for their professionalism, courtesy, and kindness, which is why we would like to fully understand the situation through a detailed internal investigation.To help us investigate properly, we kindly ask you to send us more details, including your room number and the exact period of your stay. This information will allow us to review the matter carefully with the concerned department and take any necessary actions.Your feedback is important to us, and we sincerely hope to have the opportunity to restore your confidence in our services.Kind regards,

  • User:Ania N

    Trip type: Friends getaway

    The best animater

    rating26 May 2026

    hello I m come to in this hotel first time it was be very good I m so happy for everything beach and food and bar and thank you for animation this the best Omar this super start I will be come back soon 😘😘 Guest Relation, Autre at Hotel Club Palm Azur Djerba, responded to this review Dear Guest,Thank you so much for your wonderful review and perfect rating! We are delighted to know that you enjoyed your first stay with us and that you were happy with the beach, food, bar, and overall atmosphere of the hotel.A very special thank you for your kind words about our animation team, especially Omar. We will be very happy to share your compliments with him — he will certainly appreciate being called a “super star” We truly appreciate your support and look forward to welcoming you back again very soon for another great holiday with us.Best regards,

  • User:Justyna G

    Trip type: Friends getaway

    I’m not

    rating22 May 2026

    Not recommend … so messy The reviews on this site are forced on guests by the entertainers Guest Relation, Autre at Hotel Club Palm Azur Djerba, responded to this review Dear Guest,Thank you for sharing your feedback.We are sorry to hear that your experience did not fully meet your expectations. Please allow us to clarify that guest reviews published on this platform reflect the real experiences and satisfaction of our guests, and they are never forced.Regarding the ants visible on the balcony photo, unfortunately, due to the warm weather conditions, such situations may occasionally happen despite the regular pest-control treatments carried out throughout the hotel. Once the issue was reported, our team took immediate action by cleaning and treating the area with appropriate products. In addition, a room change was arranged in order to ensure your comfort and satisfaction.Guest satisfaction remains our top priority, and we always do our best to react quickly and professionally whenever concerns are raised.We appreciate your comments, as they help us continue improving our services.Best Regards,

  • User:Marcelina H

    Trip type: Family

    One of the best all inclusive in our life!

    rating05 May 2026

    The hotel is great, food is tasty, the pool is clean and big. The animators are really funny and comunicative, i loved all of the animations, especially the disco. Thank you for a wonderful stay! Guest Relation, Autre at Hotel Club Palm Azur Djerba, responded to this review Dear Guest,Thank you very much for your wonderful review and for giving us 5/5.We are delighted to know that you considered our hotel one of the best all inclusive experiences of your life. It is a pleasure to hear that you enjoyed the tasty food, our clean and large pool, and the entertainment activities.Our animation team will be especially happy to know that you appreciated their fun energy and communication, especially the disco.Thank you once again for your kind words. We truly hope to welcome you back again soon for another memorable stay.Kind regards,

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