Club Grand Aqua

Recent Reviews: 170

• User:tommy k

  Trip type: Family

  Amazing vacations with family

  10 Jun 2025

  Excellent hotel. Cleanless at top level.Beautifull beach with a full service. Friendly personnel. A lot to do for children. Amazing garden, rivers, waterfalls, slides.. Great drinks consisted of imported alcohol in inclusive option. I am impressed and can recommend Club Grand Side &Aqua to everyone. You Won't be regret.Only small con - stuff don't speak English well, only German..Ps. The biggest pros is no RU there ':)

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• User:Hana M

  Trip type: Family

  Amazing family vacation

  08 Aug 2023

  We were accommodated in a family room with small children.Suggestion for improvement: non-functioning reservation form on the hotel's website, the hotel does not respond to emails, very weak WIFI connection, there was none in the room, ice cream only from 1-5 p.m., popsicles were not part of the all inclusive and were for an extra charge, the football field was not modified, although they tried to water the grass, the evening shows were moderated in German (it would be appropriate to moderate these events in English as well), the train to the beach only ran 3 times a day. Lack of sunbeds at the Club grand side pool. The water attractions were limited in time.Positive feedback: Cleanliness, daily cleaned rooms. Restaurant clean, plenty of staff. Plenty of very good food and drink. The family room is big. Plenty of sunbeds by the pool in Club grand aqua and on the beach. The social facilities on the beach are perfect. The beach is beautiful, clean and tidy. Great activities for children - climbing frames, toboggans... The staff was very friendly.We will definitely be back.

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• User:GlobalStu

  Trip type:

  On balance this place is poor

  14 Sept 2021

  Firstly what's good:Amazon water world - such a cool place with the pools, a grotto, slides. It's really well conceived and the best bit of the hotelthe rooms were nice and well decoratedcleaning was spot on - they did a great job every daythe aircon was greatthe swim up room we had was great for the kids - they could go swimming direct from the balconyHilmi at reception was very helpful - he understood service What was not good (are you ready ;-) )The internet was terrible pretty much everywhere and kept dropping outSome staff spoke no English, French or German (we have all languages fluently in our family so no misunderstandings)Some staff spoke no English – not an issue for us but might be if it was your only languageGenerally service was hit and miss – some waiters and bar staff were really grumpy while others were nice & fun. We’d often be interrupted when clearly in the middle of a conversation – an issue with trainingAlthough there were signs up saying no lifeguards there were very few for a hotel of this size. Those I did see were often buried in their phonesYou had to pay for fresh orange juice at breakfast or for branded ice cream (i.e. cornetto, twister etc.)There are some recycling bins but way, way too few There’s no iron in the room, just an ironing serviceThe opening times of the slides were in my opinion ridiculous – closed from 12.00 to 14.30 – this just didn’t suit us but we had to rearrange the rhythm of what we wanted to do to suit their opening timesIt’s a long walk to the beach (10 minutes from Grand Aqua at least). There is a tractor that takes you down there but it goes 3 times a dayThe COVID test was a joke. The woman spoke no German or English. She didn’t even know how long before we flew we needed to take the test. Truly shocking how inept she was and it was not her fault – no training.They really pressurise you to take spa treatments – it was unpleasant. We felt harassed in the hotel, it was like being out on the streets in MarrakeshThe neighbouring hotel was banging out (and I mean loud) absolutely rubbish music until 11.00 every night. So when we were on the balcony (when the kids were in bed) there was no chance of a peaceful evening, putting on our own music etc. We laughed about it because it was SO BAD but if you are an elderly couple for example it’s going to ruin your evening time outside. Not the hotel’s fault per se but they need to do something about it for their guestsThey close the gym on Sunday – why when the gym is in the spa (which is open on Sunday) and no staff member is ever in the gym is beyond meAnd now to what was by far and away the worst of it all – the food and drink. To call the food functional would be kind. There is effectively only one restaurant and apart from one night they served the same thing every day for every meal. The hotel will say there was choice but it’s variation on a theme (cauliflower gratin vs. broccoli gratin or grilled chicken vs. fried chicken). They had a BBQ a few nights but it was not good quality. If you in any way like your food you will not enjoy this hotel. As for the drink the rose wine was undrinkable and the white was only manageable with ice – so cheap and so bad. The beer was OK but then that’s to be expected.At the Relax Pool there was a venue for lunch which was OK for the first 2 days before you realised absolutely nothing changed day to day and there were no vegetarian options. Your only real alternative was getting dressed and going to the main restaurant (again)The waiters we had were trained poorly. They were so over eager to clear the table they were stressing us out – you had to watch your plate or your drink at all times if you were half way through it, otherwise the waiter has the plate or glass in his hand. Again – poor trainingThe a la carte restaurants are shameful. On the website it promises an “unforgettable experience”. You wouldn’t forget it because it was so bad – honestly if management read this you are exploiting people and the way you manage this is a disgrace. The fish restaurant is just a prefab building near the beach. 4 choices (sea bream, bass, mackerel and one other without an option of sauce) for adults or fishfingers for kids. 2 of our kids don’t eat fishfingers – when I asked for an alternative the guy at reception just shrugged his shoulders. The ‘Italian” restaurant – 4 types of pasta (bought in ravioli or Bolognese etc.) or 4 different pizzas. Absolute jokeThe coffee situation was also direWe had to go out on 3 occasions to eat because otherwise there would have been a mutiny in our family. And that sticks in the throat when you have already paid for your food and drink.The negatives for us therefore outweigh the positives and we would not return. I have done all inclusive in Turkey before (Ali Bey) and that was amazing. You have been warned.

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• User:995andreasp

  Trip type:

  and again and again - top quality

  01 Oct 2020

  No year without a vist in one of Sezer´s hotels! We stood in CGA - the more private one - quiet enough to relax there. This february, just b4 the corona-crisis, had a nice, comfortable stay in a family-room. It´s spacious, modern and well equiped. And than this friendly very supportive stuff in kitchen (and elsewhere too ;-) ) - they produce ambitious meals while use a lot of organic food from there own farm. Not sensational but tasty, fresh, healty and enough different choices for everyones desire.Close to the sea for walking, a swim ( not every ones busines in february...). It´s calm there in spring - nice to relax and leave your thoughts to the winds from the coast and afterwards heat up in the sauna with seaview.

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• User:ESF70

  Trip type: Family

  first adress in Conakli

  11 Jul 2018

  This renovated and expanded resort offers the widest and sandiest beach I have seen so far in southern Turkey. There are three restaurants, 2 beach volleyball courts, plenty of sunny or shady deck chair/lounge areas, a water sports provider and a boardwalk alongside this truly scenic beach. Within the Resorts you'll find 5 major pools plus 2 huge lazy rivers directly connected to 2 wave pools. Furthermore there are lots of water slides and a wild crazy water ride taken With swim vest and helmet. Caves and waterfalls round off the perfect water world. The offered food is excellent and changes on regular basis to keep you wanting more of it for weeks. The room service staff is friendly and works extremely well and fast. The rooms are really clean, as is the whole resort. The wellness area and staff live up to the highest standards. The only shortcomings I've seen: Firstly the internet coverage and speed should be improved. Secondly the timetable for offered attractions thwarts the seeked relaxed vacation spirit of going into the day without needing to look at your watch or plan anything. Otherwise everything is TOP!

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