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Grand Kaptan Hotel

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Grand Kaptan Hotel

locationAlanya area, Antalya

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About Grand Kaptan HotelAbout Grand Kaptan Hotel

Location

This beach hotel is situated only 50 m from the inviting sandy beach just across the coastal road. In addition, a good selection of shops, countless restaurants, bars and public transport are to be found close by. Oba tourist centre is located around 500 m from the hotel and Antalya lies around 4 km away and the airport is 140 km from the hotel.

Facility

The resort welcomes guests in a 5-storey building with 3 lifts and 334 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. Guests will also find slippers in their rooms. Amenities in the bathrooms include a shower. A hairdryer, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

The pool complex, which includes 2 outdoor pools and 2 children's pools is a great place to work out or just relax and unwind. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A terrace with sun loungers and parasols is available. The resort offers an extensive outdoor sport and leisure programme, which includes bocce and beach volleyball. For a fee, guests can also enjoy cycling/mountain biking and horse riding. A number of sports are available, including water sports such as canoeing, sailing and water aerobics. For a fee, guests can also enjoy water skiing, jet skiing, motorboat rides, banana boat rides, snorkelling and diving. The resort offers numerous indoor sports, including a gym, table tennis, darts, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a spa, a steam bath, a hammam, a beauty salon and a solarium and, for an additional fee, a sauna and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Various dining options are available, including a breakfast room, a café, a bar and a pub. The non-smoking restaurant provides high chairs for children. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive special can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner). Diet meals and children's meals can be prepared on request. The resort also offers special catering options.

Payment

The resort accepts the following credit cards: VISA and MasterCard.

Amenities at Grand Kaptan Hotel Amenities at Grand Kaptan Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Drinks Included

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      Evening Buffet

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Banana Boat

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Entertainment Programme

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Speed Boating

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Water Skiing

LocationLocation

Map preview

Around this property:

Restaurants

100 m

Bars / Pubs

100 m

Shopping opportunities

200 m

City Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1380

Very Good

261

Average

119

Poor

80

Terrible

121

Recent Reviews: 1961

  • User:Jessica W

    Trip type: Solo travel

    Very relaxing

    rating05 May 2026

    Was a wonderful experience something I had never done before but would definitely recommend. Nisa was lovely and helped me throughout Grand Kaptan Hotel, Müşteri Hizmetleri / Ön Büro at Hotel Grand Kaptan, responded to this review Dear Guest Jessicaw,Thank you very much for your kind feedback. We are pleased to hear that you were satisfied with your hamam and spa experience. We look forward to welcoming you again.Best regards,Grand Kaptan Hotel Team

  • User:Paris W

    Trip type: Family

    Amazing staff members

    rating05 May 2026

    Good morning , I just would like to say a big thank you to all the staff there me and my kids had a really good time. From the moment we arrived we was greeted with such polite well mannered staff members who took our suitcases from our taxi and gave us fresh lemonade on arrival showed us to our room and showed us around the hotel, couldn’t fault them. And the animation team especially ANNA who my boy loved to bits he actually cried when he left , she was such a diamond to the children and looked after them in the mini club whilst I sunbathed. Very trustworthy and the kids enjoyed being around them. Thank you ever so much and we will book with you guys again soon. Enjoyed the holiday very much. Grand Kaptan Hotel, Müşteri Hizmetleri / Ön Büro at Hotel Grand Kaptan, responded to this review Dear Guest,Thank you very much for your kind and heartfelt feedback. We are truly delighted to hear that you and your children had such a wonderful time during your stay.It is a great pleasure to know that you felt warmly welcomed from the moment you arrived and that our team was able to assist you throughout your holiday. Your appreciation of our staff’s friendliness and professionalism means a lot to us.We are especially happy to hear that your children enjoyed their time at the mini club and felt comfortable and well cared for. Creating a safe and enjoyable environment for our younger guests is one of our top priorities.Thank you once again for your lovely words. We look forward to welcoming you and your family back again very soon.Best regards,Grand Kaptan Hotel Team

  • User:772paisleyr

    Trip type: Couples

    Peaceful and lovely

    rating04 May 2026

    Grand Kaptan Hotel in Alanya offers a classic five-star resort experience that balances traditional Turkish hospitality with modern convenience. Located just across the road from the Mediterranean, it is a solid choice for families and couples seeking an all-inclusive stay.The rooms are spacious and well-maintained, featuring warm decor and private balconies. Many offer stunning side-sea views, though the noise from the busy coastal road can be quite loud. It is definitely worth requesting a higher floor or a room with better soundproofing to ensure a quieter night’s sleep. Despite this, cleanliness remains consistent, with housekeeping staff often noted for their attention to detail.What truly defines a stay here is the atmosphere created by the people; everyone is incredibly friendly and helpful, greeting you with genuine smiles from the moment you arrive. Dining is a highlight of the experience, and the service truly sets it apart. The staff at the bars and restaurants are incredible, often going above and beyond to ensure guests are well-looked after with a professional attitude. The main buffet serves a vast array of local and international dishes, while the "Ultra All-Inclusive" package covers a wide variety of snacks and drinks served by the hardworking team.The hotel’s amenities cater to all ages. There is a large outdoor pool area with water slides that are a hit with children, while the private beach is easily accessible via a safe underground tunnel that keeps you away from the traffic. The spa and Turkish bath offer a genuine relaxation experience, and the animation team keeps the energy high with daily activities and evening shows.One minor drawback is the distance from the city centre; while it is about 4km away, the hotel provides a regular shuttle service, making it easy to explore the Alanya Castle and local bazaars.Overall, Grand Kaptan Hotel delivers great value. It may not be the newest property in the region, but its excellent service, diverse food, and family-friendly atmosphere make it a reliable favourite for a sun-soaked holiday. Grand Kaptan Hotel, Müşteri Hizmetleri / Ön Büro at Hotel Grand Kaptan, responded to this review Dear Guest Paisleyr,Thank you very much for your detailed and thoughtful review. We are truly delighted to hear that you had a peaceful and enjoyable stay with us.It is a great pleasure to know that you appreciated our hospitality, service quality, and the efforts of our team. Your kind words about our staff, dining experience, and overall atmosphere mean a lot to us, as creating a warm and welcoming environment is one of our top priorities.We also appreciate your constructive feedback regarding the room location and noise. Please be assured that your comments are valuable and will be taken into consideration to further improve our guest experience.We would be more than happy to welcome you back for another relaxing and memorable holiday in the future.Best regards,Grand Kaptan Hotel Team

  • User:chgarside

    Trip type: Family

    Lovely holiday, it definitely had cons

    rating02 May 2026

    First of all I just wanted to say we had a wonderful holiday. Our 3 year old son had the absolute time of his life, made many friends and just wanted to be in the splash pool from sunrise to sunset. I will start with the pros of the hotel itself:- the staff were all wonderful and there wasn’t any staff member we came across that was anything short of well-mannered. From the second we stepped into the hotel, we were treated well with someone helping us with bags up the stairs, explaining the layout of the room etc. They were all so friendly and delightful.- the food was some of the best food I’ve experienced in an all inclusive. The salads were so fresh and such a wide range. The desserts were beautiful. The pizza bar pizzas were all made to order, beautiful and fresh. There was always something available for my 3 year old (he’s not overly fussy but he is still 3 and winces at anything too unusual).- the inside of the hotel is lovely. By this I mean the lobby, the restaurant, the halls are all lovely marble floors and wooden furniture. - the spa and massage service was amazing. I had a two hour medial massage and the lady (Maya) did an excellent job. - my step dad had a bit of trouble with a neighbouring room and the guest relations team were absolutely great about it offering to move him rooms and checked in on him regularly through the holiday. - easy access to a private beach was lovely. I do love when a hotel has a private part of the beach. - other services were great. There wasn’t any staff an onsite shop, a hairdressers, ice cream and dessert bar, a gym, a doctor, Al a crate restaurants (the food was amazing here and the service was impeccable)- we had several power cuts whilst there due to a storm (no fault of hotel) but the generators kicked in so so quickly. Cons:- WiFi was charged for and was only free in the lobby. This didn’t sit right with me in a 5* hotel. Speaking to others on the coach journey back, this was not standard to be charged for internet in the neighbouring hotels. - external people allowed into hotel to sell things for excursions. Now, this doesn’t actually bother me so much as it’s very common and I do love to book my excursions on the first day but the thing that annoyed me about this was that the guy actually lied to us and told us he was our representative for our transfers to the hotel and our excursions rep. He knew what room we were in and who we booked with which made it believable. We booked with him and then realised we could actually get cheaper elsewhere. - there’s not a lot of hotel space (mainly seats and pool). Again, this didn’t bother us much due to the time of year and how quiet the hotel was when we were there. But definitely something to consider for others who would book in the height of summer, school hols etc. - the hotel room we stayed in was really worn down, damp in the corner and mouldy in the cupboard. When we first arrived we were put in a double room when we had booked a triple (there were 3 of us). This was VERY quickly resolved but the second room we were put in was quite run down. Now, I don’t know if this room wasn’t meant to be occupied and was meant to be renovated as my mums room wasn’t as bad as ours, but it was definitely off putting. The rooms were still outdated regardless of the damp. We were on the top floor which could explain this. -the mini disco doesn’t start until 9pm which I personally feel is too late. Especially for littler ones. -there was times where there was no food available. Which I did find a bit odd for a 5* all inclusive. (4pm-7pm, 9pm-midnight there was no food available at all in any of the bars apart from ice cream).- the spa itself, especially the relax room, was very run down. Certain parts were lovely and certain parts could do with a refurb. Other factors to consider that are more about surroundings and not included in hotel rating - -There isn’t much around the hotel to do that isn’t a taxi ride away but not too far that it’ll cost an arm and a leg. Never paid more than £6-7 for a taxi. There is a town and a shopping centre both less than 10 min drive away. There is a free shuttle bus from hotel to town. -We did the pirate ship experience and it was amazing. Our little boy loved it. Check prices online/check prices of other people before booking.-There is a shopping centre called Alanyum not far from hotel that has an arcade and soft play - great for rainy days. Grand Kaptan Hotel, Müşteri Hizmetleri / Ön Büro at Hotel Grand Kaptan, responded to this review Dear Guest,Thank you very much for taking the time to share such a detailed review of your stay. We are truly happy to hear that you and your family had a wonderful holiday and that your child enjoyed such special moments with us.It is a pleasure to know that you appreciated our friendly team, the quality and variety of our food, as well as the overall atmosphere of the hotel. Your kind words about our services and facilities are a great motivation for all of us.At the same time, we sincerely thank you for your constructive feedback. We are sorry to hear about the inconveniences you experienced regarding the room condition, Wi-Fi service, food availability at certain hours, and other points you mentioned. Please be assured that your comments have been shared with the relevant departments and will be carefully reviewed to improve our services.Your feedback is very valuable to us, as it helps us to continuously enhance the experience we offer to our guests.We hope to have the pleasure of welcoming you and your family again for an even better stay in the future.Best regards,Grand Kaptan Hotel Team

  • User:DayTrip59000913726

    Trip type: Family

    Amazing stay from start to finish

    rating02 May 2026

    We had such a wonderful stay at this hotel and were very happy with everything. The food was delicious, the breakfast had a great variety.The massage experience at the SPA was absolutely incredible and truly one of the best parts of our stay.A very special thank you to Nisa, who arranged such an unforgettable surprise for my mother’s birthday with a cake and birthday song — it meant so much to us and made the day extra special. We would also like to thank Maya, Ayu, and Siti for their kindness, warmth, and wonderful massage treatments.We genuinely appreciate everything and highly recommend every guest visiting the hotel to try the massage treatments, especially the sports massage. The therapists are extremely skilled and well-trained — you honestly feel like a completely new person afterwards!The staff at the hotel were kind, welcoming, and always helpful. We would definitely recommend this hotel and would love to come back again! Grand Kaptan Hotel, Müşteri Hizmetleri / Ön Büro at Hotel Grand Kaptan, responded to this review Dear Guest,Thank you so much for your kind and thoughtful review! We’re absolutely delighted to hear that you had such a wonderful stay with us from start to finish. It’s great to know you enjoyed the variety and quality of our breakfast, as well as the overall dining experience.Your kind words about our team truly mean a lot — we take pride in creating a warm, welcoming atmosphere, and it’s rewarding to hear that reflected in your experience.We really appreciate your recommendation and would be thrilled to welcome you back again in the future!Best Regards,Grand Kaptan Hotel Management

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