Mary Hotels Alanya

Recent Reviews: 4249

• User:Neringa O

  Trip type: Couples

  Fabulous 10 day holiday break

  30 May 2026

  Amazing hotel, very friendly staff, food is great, a lot of variety, very clean, 24h bar, entertainment 10 out of 10, plenty activities during the day. 1st time visit, would recommended it. Also shops, bazaars just 2min walk away, plenty choice. Also 35eu by taxi to lovely city of Alanya. Thank you kindly to all the team at the hotel.

• User:Mina I

  Trip type: Couples

  The best hotel in Alanya

  27 May 2026

  Hey it's Mina and crazy men Ivo. Is our second time in Mary. The location is perfect but far from airport. The rooms are perfect too they clean everyday i loved our clean lady she was so sweet and hard working. The atmosphere is the best and the party and show time is the best. Loveddd the guys and girls who are working there. Rico and the others (forgot the names) are so cool and the people who worked at breakfast and dinner are hard working and just smiling( loved the blond girl and one of the sisters). Loveddd The night manager and the other manager with no hair the older one. I just missed the fridge with water bottles like they had in avgust 2025 and the food was much better in 2025 than may 2026 i wish the food was hot too but loved the soup and salads and the guy making pide and also the beach snacks( pizza,hamburgers,gozleme and waflles) and of course the cocktails. Inshallah we will return for the third time in Mary hotels( just give me braclet vip people lol just kidding). A i don't wont to forget about the guys in the bar the young boy and the man with ponytail he makes the best cocktails and turkish cafe. We stay for 8 days for a little money is worth it. Dont mind the bad comments you will understand me when you come here. Thank you for everything❤❤❤Mina and Ivo( crazy men)Love from far Slovenia-Ljubljana( Maybe we return in avgust) 😂😂❤❤❤

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• User:Fadwa M

  Trip type: Couples

  FOOD WAS A DISASTER.

  19 May 2026

  If you are planning to stay at this hotel, there are both good and bad points you should know before booking.The rooms were actually very good. Housekeeping cleaned our room every day, towels were changed daily, water bottles were replaced, and the bins were emptied regularly. In terms of cleanliness, I would give the hotel 5/5.The hotel also organizes parties and entertainment almost every other night, which created a fun atmosphere. Entertainment was probably one of the better parts of the stay.However, the biggest disappointment was the food. For a five-star 24-hour all-inclusive hotel, the food quality was honestly unacceptable. In my experience with all-inclusive hotels, this was some of the worst food I have ever had.The buffet repeated almost the same meals every day, and the variety was extremely limited. Even making a decent plate felt difficult because there were not enough good options. I am honestly not someone who is hard to please when it comes to food. During most of my stay, I ended up eating mainly salads and sweets. Most of the food lacked flavor, and many dishes were cold even right when dinner started. I genuinely do not understand how dinner starts at 7 PM and the meals are already cold instead of at least warm. Another issue was that popular dishes would disappear quickly and were often not refilled. It felt like either very small quantities were prepared or the management simply did not care enough about maintaining the buffet properly.One evening they served sushi, but the quality was very poor. And I say this as someone who makes sushi at home. Even the cheapest nori I buy tastes better. The sushi was basically just rice, tuna, and seaweed with almost no effort. There is no way a professional chef should make those kinds of mistakes. The next day, the leftover sushi from the previous night was placed back in the buffet, which was very disappointing to see in a five-star hotel.The drink machines inside the restaurant were also frequently not working properly. Many times juice machines only gave water, and sometimes I try to get a cappuccino but only coffee and water with no milk came out.Breakfast was honestly a shame because Turkish breakfast is usually good in other hotels. You should not expect poğaça or anything like that no omletes just boiled eggs that are not cooked well.The cups and plates in the restaurant were not cleaned properly.The snack restaurant was honestly better than the main buffet because at least you could get warm pizza or burgers during the day if you skipped lunch. The drinks at the lobby bar were also good.Overall, the hotel has clean rooms, decent entertainment, and a nice lobby bar, but the food quality seriously damages the experience. For a five-star 24-hour all-inclusive hotel, the restaurant standards were far below expectations.Something happened one night from a staff that wasn’t nice. He asked us out of many guests about our wristbands and never said why or apologized. Mary Hotel Alanya Ex Sirius Deluxe, Müşteri Hizmetleri / Ön Büro at Mary Hotel Alanya, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the cleanliness of our rooms, the daily housekeeping service, and the entertainment activities organized by our team.However, we were surprised by several of your comments regarding our food and restaurant services, as they do not fully reflect the standards and variety we provide to our guests on a daily basis.For breakfast, our restaurant offers a wide selection every morning, including different types of poğaça, pastries, cheeses, olives, hot dishes, fresh vegetables, desserts, and more. In addition, omelette service is available every day from 07:00 AM at the live cooking station located on the left side of the main restaurant. Because of this, we believe some of the breakfast details mentioned in your review may have been overlooked during your stay.Regarding dinner, our grill section operates actively every evening with freshly prepared hot dishes. We also continuously refill buffet items throughout service hours to maintain both quality and availability for all guests.As for the snack restaurant, it is not limited to simple snacks only. Between 12:00 PM and 4:00 PM, we provide an à la carte snack service with a variety of freshly prepared meals for our guests.We are also sorry to hear your comments about sushi night. Food taste and preferences can naturally vary from person to person; however, we would like to clearly state that our hotel strictly follows food safety and hygiene procedures, and leftover food is never re-served in our buffet.Concerning the staff member who asked about your wristbands, this is a standard procedure occasionally carried out to ensure guest security and verify hotel access. Nevertheless, if the interaction made you uncomfortable, we sincerely regret the misunderstanding.Your feedback is important to us, but we also feel that some points in your review may not accurately represent the full range of services and facilities available at our hotel. We truly hope to have the opportunity to welcome you again in the future so you can experience our services from a different perspective.Kind regards,Hotel Management

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• User:თემურ კ

  Trip type: Couples

  Nice

  19 May 2026

  It's a good environment, the staff is attentive, it's an interesting and good environment. Mary Hotel Alanya Ex Sirius Deluxe, Müşteri Hizmetleri / Ön Büro at Mary Hotel Alanya, responded to this review Dear Guest,Thank you very much for your lovely review and kind words. We are delighted to hear that you enjoyed the atmosphere of our hotel and found our staff attentive and welcoming.It is wonderful to know that you were satisfied with the value, rooms, cleanliness, service, location, and sleep quality during your stay. Your positive feedback means a lot to our entire team.We hope to welcome you again soon for another perfect holiday experience!Best regards,Hotel Management

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• User:Aime A

  Trip type: Friends getaway

  Arvustus

  19 May 2026

  Everything was very good. The food is good, service is good. We are happy here Mary Hotel Alanya Ex Sirius Deluxe, Müşteri Hizmetleri / Ön Büro at Mary Hotel Alanya, responded to this review DEAR AIMEAThank you very much for your kind review. We are delighted to hear that you enjoyed the food, service, and your overall stay with us.Your happiness is the greatest reward for our team, and we truly appreciate your positive feedback.We hope to welcome you again soon for another enjoyable holiday!

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