Noxinn Deluxe Hotel

Recent Reviews: 2463

• User:Nadia B

  Trip type: Family

  Reis naar Noxinne Deluxe, super hotel!

  21 May 2026

  Enver was very kind, friendly, and speaks very good english. He took very good care of us, and the service was amazing. He is a very good man!

• User:Роман С

  Trip type: Family

  Super Hotel

  21 May 2026

  We visited Turkey for the first time and couldn't have been happier with our choice of hotel. Noxin Deluxe is truly a worthy place with high-quality service. The Italian restaurant was a bright, pleasant addition to our overall delightful vacation. I'd especially like to mention our waiter, Abdulah, for his personal attention to each guest. We are very pleased and grateful. We will definitely repeat this Turkish fairytale experience at this wonderful place! We highly recommend it!

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• User:Damir Z

  Trip type: Family

  Super hotel

  17 May 2026

  The waiter Abdullah is the best person in this hotel, only because of him you have to go here. Will serve you for all 100. Kind, polite, very pleasant person italian very good Service thanks 🙏🙃

• User:Anthony B

  Trip type: Family

  Great stay

  14 Dec 2025

  We had a great stay with brilliant facilities and excellent food. All the staff were very welcoming, but a special mention to Enver, who really looked after us throughout our holiday. He was friendly, attentive, and went out of his way to make sure everything was perfect. Outstanding service – thank you! Noxinn Deluxe, Guest Services / Front Office at Noxinn Deluxe Hotel, responded to this review Dear Valued Guest,Thank you very much for sharing your kind and positive feedback. We are delighted to hear that you enjoyed our facilities and cuisine, and that our team’s warm hospitality contributed to a memorable stay.Your special appreciation for Enver has been shared with him and our management team. Knowing that his friendly, attentive, and dedicated service made such a positive impact on your holiday is truly rewarding for all of us.We sincerely appreciate your recommendation and look forward to welcoming you back for another exceptional experience in the near future.Kind regards,Hotel Management

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• User:Jasdeep V

  Trip type: Couples

  Horrible experience at this hotel! Not 5 star

  17 Nov 2025

  Terrible hotel! Far below the 5-star standard that was advertised when we made our booking. Our experience felt more like staying in a 3-star property and we were left very disappointed.When we arrived, the first room we were given had a squeaky bed and the shower had no light. We requested to change rooms, but the second room had the same issues, which made our stay uncomfortable right from the start.We had also just missed the food service time upon arrival after a long flight and transfer to the hotel. Even though we had booked an all-inclusive package, we were not offered any food and had to eat at a restaurant outside the hotel. This was very disappointing given that we had paid for all-inclusive service.On the second evening, we came down for dinner at 8:05 PM and were told that the restaurant was closed. This was unacceptable, as we had taken a photo of the restaurant opening times when we checked in and had not been told that the times had changed overnight. When we explained that we were hungry, the receptionist replied, “I’m hungry too,” which was an extremely unprofessional and inappropriate response.We were eventually given a small meal consisting of plain chicken, a slice of potato pizza, and a mini cold stuffed pepper. This was not the quality or service we expected from a 5-star hotel. Throughout our stay, no one offered drink service, and overall the staff service was very poor.There was also no management available at any point to raise our concerns with, and most of the staff spoke very little English, which made it very difficult to communicate or resolve any of the issues we faced. This lack of support and understanding made the experience even more frustrating.Because of these problems, we decided to leave early and move to another hotel. When we informed reception that we would be making a complaint, we were simply met with a nod and no further response or apology.Overall, our experience was completely unacceptable and did not reflect the standards of a 5-star hotel. Noxinn Deluxe, Guest Services / Front Office at Noxinn Deluxe Hotel, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We regret that your expectations were not met; however, we would like to respectfully clarify and formally refute several of the claims stated in your review, as they do not accurately reflect our services, standards, or recorded procedures.First, regarding the rooms: all guest rooms are inspected daily by our housekeeping and technical teams prior to arrival. Any reported technical issue is addressed immediately, and room changes are provided in line with availability and hotel procedures. Our records do not indicate unresolved lighting or maintenance issues remaining unaddressed after notification.Concerning food service, our hotel operates on a clearly communicated all-inclusive schedule, which is provided to all guests upon check-in and displayed in multiple areas of the hotel. Outside of main restaurant hours, alternative food options are consistently available. The statement that no food was offered upon arrival or during the evening does not align with our service flow or operational records.With regard to the restaurant closing time, our dining hours do not change overnight, and guests are informed in advance of all service times. Any exception service offered outside these hours is provided as a courtesy, not an obligation. The meal you mentioned was offered as a goodwill gesture, despite being outside standard service hours.We also strongly reject the claim of unprofessional conduct by our reception team. Our staff are trained to maintain respectful and professional communication at all times. Such behavior is taken very seriously, and no formal complaint or request for management intervention was logged during your stay.Regarding language proficiency, our front office and guest relations teams include English-speaking staff on every shift. Additionally, management is present on-site daily and available to guests through reception upon request.Finally, when guests choose to depart early, our team follows standard procedure and documents the decision accordingly. Any guest wishing to file a formal complaint is directed through the appropriate channels.We value transparency and fairness, and while we respect every guest’s right to share their opinion, we believe it is important to clarify that the experience described does not reflect the reality of our hotel’s service standards or daily operations.Kind regards,Hotel ManagementNOXINN DELUXE

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