Starlight Resort Hotel

Recent Reviews: 5328

• User:Sarah R

  Trip type: Family

  Not a luxury hotel

  12 Jan 2026

  Don’t make the mistake in thinking this hotel is a ‘Luxury’ 5*. We visited as a group of 6 adults & 3 babies last summer. Whilst we had a brilliant holiday together, we had to set aside our expectations of a 5* holiday. You can hear music booming from the neighbouring hotel until midnight most nights & 1.30 am on a weekend. Rooms are dated. The main restaurant puts the air con on/off every 30minutes. Which makes it absolutely UNBEARABLE. Luckily we were later informed of an alternative restaurant next door that has constant air con on, but has limited food selection. You don’t get table service for drinks at dinner, not even offered a tea/ coffee on a morning. Some staff are very rude and unhelpful & Customer service barely speak English. The facilities, food and cleanliness are all fantastic! Guest Relations, Müşteri Hizmetleri / Ön Büro at Starlight Resort Hotel, responded to this review Dear Guest,We sincerely regret that certain aspects of your experience did not meet your expectations of a 5-star hotel. Please accept our apologies for the disturbances caused by noise from neighbouring properties during late hours. While this is beyond our direct control, we fully understand how important a peaceful environment is, especially for families travelling with babies.We are also sorry to learn that you found the rooms dated and that the air-conditioning situation in the main restaurant caused discomfort. Your feedback has been shared with our management and technical teams, as guest comfort remains a top priority. We appreciate you highlighting the alternative dining option, and we will continue working to improve consistency across all our restaurants.Regarding beverage service during meals and staff communication, we regret that these did not meet your expectations. Providing warm, attentive service is a core value of our brand, and your comments have been forwarded to the relevant department managers for further training and review.Your feedback is invaluable to us, as it helps us identify areas where we can improve and better align our services with the high standards we strive to offer. We hope to have the opportunity to welcome you again in the future and provide you with an experience that fully reflects the World of Sunrise hospitality.Kind regards,World of SunriseCRM Department

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• User:Mark P

  Trip type: Couples

  A mixed bag.

  30 Oct 2025

  We stayed at the Starlight from 16th October to 23rd October, we being a middle aged couple.Upon arriving at Reception very early in the morning we were given the chance to visit the 24/7 ‘Bistro’ at the very bottom of the hotel (in the entertainment ‘Cave’ of which more later) for some very welcome food after a long trip, we also had the 24/7 lobby bar identified for us whilst check in was processed.We booked a deluxe double with sea-view and we got exactly that, a very large room (which also had a single bed as well as the double), walk-in wardrobe and large bathroom. The views from the balcony were stunning. Yes, in some areas a refresh of the decor and fittings would improve things, however the room was perfectly appointed for us and the housekeeping function could not be faulted.The site itself is enormous, so big it has a road-train running every half an hour around the complex, beginning at Fountain Square. The resort is very impressive in scale and amenities, in fact even at the end of the week we were still finding new places (the Patisserie is a hidden gem)! It should be noted that each of the days we stayed saw a closing of some of the facilities e.g. on our first day there was entertainment in the Sunrise amphitheatre (dancers) and a full bar service nearby, by the end of the stay the Sunrise was all but closed and with it their bar and restaurant choice. We thought that this was a great shame for a dance troupe on a subsequent evening as they had to perform on a smaller stage with restricted viewing for the audience as they were relocated to the ‘Cave’ in the Starlight.The hotel was still busy from what we could tell, firstly with a large international football tournament and then with more family groups later in the week. We had no problem finding sunbeds and although we used the Adults Only pool one day (the 16+ rule was being actively enforced) we found the Elephant pool to be very peaceful all week. The water temperature of all of the pools was cold but not unbearably so and the sea a few degrees warmer. There is always an indoor pool to use.The site, like the room, will need some further constant upkeep and some modernisation to keep pace with customer expectation of a 5 star resort.In terms of entertainment, there was a full animation programme each day and our encounters with the staff showed them to be friendly and professional. The morning Aquafit in the main pool was fun and the early morning paddleboarding was also a nice experience (suitable only for strong/confident swimmers as most of this takes place in deep water).Music choice is subjective but we enjoyed most of the nightly bands which played many internationally recognised tunes, some benefitted more than others from a sound-check but the ‘Cave’ is an excellent venue with a large seating area, bar facilities, aforementioned Bistro, a nightclub (!), shops and a gaming centre.Not that it bothers us at all but others have commented on the lack of UK visitors and we found that to be true, most visitors seemed to come from Eastern Europe and beyond and we can see the points made by some families regarding groups of males and feelings of insecurity. That said the international vibe around the football tournaments added to our enjoyment when we went along to some of the matches. The language barrier with staff was certainly not insurmountable and I ask ‘Is my Turkish as good as their English? Probably not’ so no room to complain certainly, as we got by just fine. The amount of areas in which smoking is permitted, including in the ‘Cave’, may surprise British guests.Finally, on to food and drink. We might agree with some comments that the food in the main restaurants is a little repetitive and quality was just above average, we saw no ‘theme’ evenings as we have experienced in other hotels. For the first couple of evenings we chose the Luna restaurant as it had many of the dishes from the main restaurant but was a little quieter. However as the hotel got busier with family groups, the food service systems fell apart. It was clear that the waiting staff struggled to cope to re-lay the tables in a timely fashion as well as cope with clearing down and taking drinks orders. We regularly had to hunt for our own cutlery. In the Luna restaurant one evening we found it to have stopped serving many of the main dishes by 8.20 pm when advertised hours were until 9.00 pm. We found this to be the same in the main restaurant on the day that we left as we had an early transfer and came down to breakfast at the 7.00 am advertised start time to find the restaurant still being set up and virtually nothing ready, even the orange juice machines were empty. In a hotel of this star-rating, this is unforgivable and the hotel management urgently need to address these failings.In the later days of our holiday we resorted to eating at the outside snack bar and then using the 24/7 later rather than enter the maelstrom of the main rooms. We also booked a table at one of the ‘a la carte’ offerings although the choice had been cut to 2 as the others had closed, a Mexican (which was full when we wanted it) and an Indian, which was passable in terms of quality but marred by the volume of a football game being shown in the ‘Cave’, we were fortunate to be indoors which was still noisy but the din must have been unbearable for the diners outside on the mezzanine directly above the entertainment area.Finally, the drinks service: on the upside many branded products were used and the Adults Only bar and veranda were very elegant places to spend time, with some interesting cocktails available. The general bar service was OK but the queues show that either a) more staff are needed or b) the system of service needs to change, as many times the bar staff were dealing with complex time-consuming cocktail orders when all some people were queuing for were soft drinks and beer. Either self service of beer/soft drinks could be an option or a dedicated cocktail bar function to cut the general queue. That beer is served in tiny measures in most cases does not help. The situation in the main restaurants is even more chaotic with waiters, as well as their general jobs, expected to dispense wine, whilst only selected other drinks seem to be dispensed from bars to customers direct. The chances of getting a drink at an appropriate time over dinner were slim and a real let-down.Overall, we enjoyed most of what this hotel had to offer but we have experienced far better at the same level of accreditation in Turkey, so cannot really recommend highly. Guest Relations, Müşteri Hizmetleri / Ön Büro at Starlight Resort Hotel, responded to this review Dear Guest,Thank you for sharing such a detailed and thoughtful review regarding your recent stay at Starlight Resort. Your feedback is extremely valuable to us, as it helps us identify the areas in which we can further enhance our guests’ experience.We are glad to hear that you appreciated the spacious and clean room, the impressive resort grounds, and the various facilities available on site. It is also a pleasure to know that you enjoyed the animation activities, evening performances, and especially the atmosphere in “The Cave.”At the same time, we sincerely regret to learn about the shortcomings you encountered, particularly regarding the restaurant service, food variety, and the limited availability of certain facilities toward the end of the season. Your comments about the service timing, food presentation, and beverage service efficiency have been carefully noted and will be shared with the relevant department managers to ensure immediate attention and improvement.We truly value your constructive observations about the resort’s maintenance and service organization, and we assure you that our management team will review them with the utmost seriousness.Thank you once again for your honest evaluation. We hope that, despite the mentioned inconveniences, you were still able to enjoy your time with us. It would be our pleasure to welcome you again in the future and provide a much more satisfying experience.Kind regards,CRM DepartmentWorld Of Sunrise

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• User:jojey

  Trip type: Family

  Great hotel, enjoyed by three generations

  23 Oct 2025

  We stayed as a multigenerational family of 7 Hotel: Large imposing and grand building with a beautiful lobby and stunning and well maintained botanical gardens. We had several room types: single, double deluxe and family duplex. All were well laid out and sufficient. Mini bars were replenished and rooms well thought out. As a couple with older children this is by far the best room option that we’ve had for a holiday stay. Very occasional issue with towels/cleaning but remedied quickly on request. Rooms slightly dated but again not a concern. Food: Food was plentiful and very enjoyable with varied options. If you want a full English type breakfast you won’t find it here but you will find tasty alternatives. Lunch and dinner options were great but closure of the food stalls and sunrise restaurant was disappointing and narrowed options of location to eat. The hotel I believe was winding down for seasonal closure. We paid 20 euro pp supplement for the seafood restaurant which wasn’t in my opinion worth the money with one of the courses unavailable with no alternative. The coffee stations were a great addition with a real barista experience on hand. Staff: staff were generally friendly and accommodating, always willing to help. English is less widely spoken and it took a littleMore creativity to explain ourselves to staff. As mentioned in other posts regarding preferential treatment depending on nationality, I didn’t spot this directly but I did note that guests from some other cultures were more assertive, not queuing and some almost appearing abrupt. Coming from the UK this was quite alien but was neither the fault of the hotel or other guests. One thing I was less comfortable with was the large volume of male groups. This is a huge hotel hosting conferences and football tournaments. I felt less comfortable allowing my teenage daughter to wander freely with large groups of men drinking and congregating between their activities. the location was little remote but not unlike many other large resorts, I would have preferred something more than the usual fake brand/souvenir type shops nearby. Facilities were great with plenty of room to wander the grounds, ample places to sit and plenty of room poolside. The beach was well maintained with sun beds available. The shingle on the beach is tough on your feet but the sea warm in OctoberWe didn’t tend to opt into the entertainment but there as a well advertised programme available. This is a great hotel with fabulous facilities and grounds. Minor issues occurred but nothing that spoiled the experience. We would certainly return here Guest Relations, Müşteri Hizmetleri / Ön Büro at Starlight Resort Hotel, responded to this review Dear Guest,Thank you very much for sharing such a detailed review of your stay at our hotel. We are delighted to hear that you and your family, across three generations, enjoyed your time with us and appreciated our grand hotel building, beautiful lobby, and well-maintained botanical gardens.We are pleased that the different room types met your needs and that the mini bars and overall room arrangements contributed positively to your stay. Your feedback regarding occasional towel or cleaning issues has been noted, and we are glad these were resolved quickly.It is wonderful to know that you enjoyed the food options and the coffee stations. We also appreciate your comments regarding the seasonal closure of certain restaurants and specific dining experiences, as these help us plan better for guest satisfaction in the future.We are glad our staff’s friendliness and helpfulness made a positive impression, and we note your observations regarding language communication and guest interactions to continually improve the experience for all.Your points about larger male groups, remote location, and entertainment preferences are valuable insights and will be taken into consideration to enhance guest comfort and safety.It is gratifying to hear that despite minor issues, you found our facilities, grounds, and beach well maintained and that your overall experience was very positive. We would be thrilled to welcome you and your family back to World of Sunrise in the future.Kind regards,CRM DepartmentWorld Of Sunrise

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• User:razvanverone

  Trip type: Couples

  Honest review

  09 Oct 2025

  We decided last minute to return to Starlight Resort Manavgat, right after our stay at Titanic Mardan Palace. Even though the hotel was almost full, Mrs. Fatma Kan Karabey — who has helped us on previous visits with our parents— found us a beautiful room again. Her kindness and professionalism have been consistent every single time, and she truly makes the difference.We travel a lot, and while Starlight isn’t ultra-luxury, it’s a very good resort once you set your expectations right.What we like• The grounds – huge, green, beautifully maintained; a real paradise for nature lovers.• Rooms – spacious, elegant, with sea views that are still among the best in Antalya. Large balcony, separate dressing area, roomy bathroom, and nice upgrades like big Samsung Smart TVs.• Secret Garden – quiet and private, with discreet bungalows, lots of greenery, a calm pool, and premium touches (butler, minibar, fresh fruit). It costs extra, but it’s 100% worth it if you value peace and privacy. The 7 cabanas right next to the beach are the best part. • Spa – stylish, fairly priced. We did the hammam peeling and a massage — both great.• Private dining terrace – available with certain packages, offering more privacy.• Staff – some of them are truly hands-on. Aside from Mrs. Fatma Kan Karabey, Mr. Adil Atay, the Operations Manager, was there when issues came up and handled them right away. He stood out as a professional always around, helping guests and staff alike. You could see him every day, present and genuinely involved.Things to keep in mind• Service – large-scale; restaurants get busy, typical for this kind of resort.• Food – wide variety, but taste is subjective. “Fish night” was popular, though less so for my wife, who doesn’t eat fish, for example. •Cannot give feedback on alcohol, since we don't drink any. • Guests – mostly Russian clientele. We’re obviously not, but still had no issues communicating in English with a bit of patience and simple phrasing. Bottom lineWe’d gladly return — mainly knowing that Mrs. Kan Karabey and Mr. Adil Atay are still there.The sea-view rooms, the Secret Garden cabana, the spa and the property's natural beauty are worth it. Also, the fact that it’s just a 1.5-hour flight from home. Guest Relations, Müşteri Hizmetleri / Ön Büro at Starlight Resort Hotel, responded to this review Dear Guests,Thank you sincerely for sharing such a thoughtful and detailed review of your stay with us. We are truly delighted to have welcomed you back once again.We are very pleased to hear that the hotel’s natural beauty, the spacious sea-view rooms, the peaceful atmosphere of the Secret Garden, and our spa services met your expectations and contributed to an enjoyable holiday experience.We are also proud to know that our team members’ professionalism and attentive service made a positive difference during your stay. Providing warm and genuine hospitality to each of our guests is always our top priority.We truly appreciate your constructive feedback regarding the restaurant service and overall operations. Comments like yours help us to continuously improve the guest experience.It would be a great pleasure to welcome you again as part of the World of Sunrise family.Kind regards,CRM DepartmentWorld Of Sunrise.

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• User:420alland

  Trip type: Family

  Not a very Starry experience

  18 Sept 2025

  Have to say out off over 30 years of travelling abroad this is the worst holiday I have experienced. The golf range advertised does not exist. The garden rooms are of 3 star standard and that's being polite . The restaurant experience was diabolical. Omelette still raw in middle . Tables dirty people seen touching the food and putting it back.Hotel caters for mainly Russian guests .We were made to wait at the bar despite being there first .Holiday was booked with Tui and due to being so bad I would never book with them again as disregarded our concerns. Paid £1100 per person for 10 nights all inclusive which i feel was a waste of money.I fell in the bath as no anti slip measures despite hotel claiming there was .Poor customer service. False advertising of facilities available. Guest Relations, Müşteri Hizmetleri / Ön Büro at Starlight Resort Hotel, responded to this review Dear Guest,Thank you for sharing your impressions regarding your recent stay with us. We regret that some aspects of your holiday did not meet your expectations and we truly value the time you have taken to provide such detailed feedback.Your comments regarding the garden room category, restaurant service, and food quality have been carefully noted and shared with the responsible departments for further evaluation. Maintaining high standards of cleanliness, safety, and service is of great importance to us, and your observations will support our continuous improvement.Regarding the golf range and other advertised facilities, we will review the information provided to ensure accuracy and clarity. Your remarks concerning the bathroom safety measures have also been forwarded to our technical team for closer inspection.We would like to assure you that all our guests, regardless of nationality, are equally important to us, and we will continue to focus on delivering attentive and fair service in every area of our hotel.Your feedback is highly appreciated and will be used constructively to enhance the experience of our future guests. We sincerely hope to have the opportunity to welcome you again and provide a more enjoyable holiday.Kind regards,CRM DepartmentWorld Of Sunrise

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