Golden Age Bodrum

Recent Reviews: 1933

• User:Fika S

  Trip type: Solo travel

  Good hotel

  31 Oct 2025

  Total Bliss – Didn’t Want to Leave!” “My partner and I came here for a little getaway, and wow, it was exactly what we needed. The pool area was so chill and relaxing, and the spa treatment I got was just-heavenly. Honestly, every single person working there seemed genuinely happy to help – they really went the extra mile to make us feel pampered. Little touches, . We’re already daydreaming about our next visit. Truly a wonderful escape.” Golden Age Otel, Müşteri Hizmetleri / Ön Büro at Golden Age Bodrum Hotel, responded to this review Hello,Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your partner had a relaxing stay and enjoyed our pool, spa, and team’s service. We can’t wait to welcome you back for another memorable getaway!Warm regards,

  Read more

• User:Alina H

  Trip type: Friends getaway

  Terrible

  23 Oct 2025

  A Complete Disappointment! An Hotel to Avoid at All CostsI never expected to encounter such terrible service. Let me start with the rooms — they are in a nightmarish state. Dirt everywhere: layers of dust, dirty plumbing fixtures, strange stains in the corners. Cleaning is just a joke. During my 7-day stay, they never properly mopped the floors. They change towels formally, but they are still dirty and grimy.The bed linen is beyond unacceptable — yellow stains, pills, the feeling that they just rinsed it in water without proper washing. Towels are the same — gray, with stains, unpleasant to even touch.The staff at the reception is a whole different story. Rudeness and complete disregard for guests. They react to requests with displeasure, as if you are distracting them from important matters. Once I asked to replace a dirty towel, and they were rude to me in response!The food is a complete disaster. The meals are tasteless, bland, monotonous. The same dishes every day, no variety. The restaurant has dirty dishes, waiters are in no hurry to clear the tables.I do not recommend this hotel to anyone! For such money, you can find a place that is much better. Here you will only ruin your vacation.Rating: 1 out of 5. Run away from here as fast as you can! Golden Age Otel, Müşteri Hizmetleri / Ön Büro at Golden Age Bodrum Hotel, responded to this review Hello,Thank you for sharing your feedback. We are truly sorry that your experience at our hotel did not meet your expectations. We take all guest comments seriously and continuously work to improve the quality of our rooms, cleanliness, and service.Our team strives to assist all guests, and housekeeping follows regular procedures to maintain standards. Your remarks will be reviewed carefully to ensure service improvements.We hope to have the opportunity in the future to provide you with a stay that reflects the high level of hospitality we aim to deliver.

  Read more

• User:Gareth B

  Trip type: Family

  One star because ZERO isn't an option.

  17 Oct 2025

  I've never left a bad hotel review and always take cheap all inclusive holidays as I find them, cheap and cheerful.This however was a whole different experience! Word of the Holiday was "Finished".... what this meant is that everything you hoped to get was finished as they basically were closing for the season around us! Day 1 - We asked where the entertainment schedule was..... "Sorry, entertainment Finished"Although the entertainment staff kept themselves busy, mainly serving drinks to underage girls and flirting with them! "Coffee Finished""Beach Bar Finished"Day 2 - No butter for the bread.... "Butter Finished"Day 2 - Could I have a Raki please"No Raki, Raki Finiashed"The bar had Gin, Vodka and one Beer, that was it for 10 days, no other choice of spirits at all.You're getting the picture here! As the week went on the basically started packing up around us. Sunloungers getting carted off, cushions for sesting getting packed away, tables and chairs disappeared around us as we ate! Well I say as we ate, we didn't eat much as they stopped cooking on about day 5 of our 10 day trip and just kept putting out the exact same food...... on day 8 they gave up heating it up at all! Now I fully accept it was end of season but this was ridiculous! This culminated in us sat at the pool on our last day, we weren't leaving until 7pm........"Drinks Finished, food Finished, staff Finished" They offered us nothing at all to eat or drink, they just said "Finished". The staff even joked that they were happy to be getting out of the place, happy to never return.And so it came that we spent a full day of our holiday, sat by the pool on the last 8 sunloungers still available, eating crisps and drinking cold cand of beer from the shop down the road! Everything else had gone! I hate complaining, it's just not British but this experience was dire, the absolute worst holiday I've ever had.That said, I love the area, rooms were acceptable and the beach was OK. Golden Age Otel, Müşteri Hizmetleri / Ön Büro at Golden Age Bodrum Hotel, responded to this review Hello,Thank you for taking the time to share your feedback. We sincerely regret that your experience during the end-of-season period did not meet your expectations. Seasonal transitions sometimes affect certain services and availability, and we understand that this caused significant inconvenience during your stay.We appreciate your positive notes regarding the area, the rooms, and the beach. Guest feedback like yours is taken seriously and helps us improve our operations and service standards for future visits.We hope to have the opportunity in the future to provide a stay that reflects the quality of service and hospitality we aim to offer.

  Read more

• User:Escape15223713733

  Trip type: Family

  A big let down

  12 Oct 2025

  I stayed here for 11 days with my family and partner this included my sisters young children as well. On a whole I would say this hotel was not worth the money, from what I gathered as we went at the end of the season the hotel workers had given up this is not okay as we all payed an all inclusive price and we was not getting what we payed for! On arrival there was helpful people at reception very friendly and helpful they took our bags to our room however didn’t speak much English at all so communication was difficult, my sisters family and my parents rooms were very nice and big with very good balcony and nice views however work was needed to be done to both rooms which was a health and safety concern. However mine and my partners room was disappointing it was fairly small and it smelt very bad our view was about 50 bin bags full of rubbish I’m aware I didn’t pay for a sea view but I did not expect rubbish for my view. The landscape of the hotel grounds was very pretty and did have the holiday vibe but the lack of entertainment really let it down the music they played throughout the day and evening was all Turkish it was hard to make your own fun when you don’t even know any of the songs being played. When it came to food and drink it was a big let down none of the staff new how to make a cocktail when you asked for one it was random things put in a cup that tasted awful, the only alcoholic drinks available was gin and vodka. The food was clearly reused day after day sometime what was served for dinner would then be served for breakfast the next morning there was little food that looked appealing we mostly lived of bread yet there was never any butter. If you are looking at coming here and have children their safety in the pool will not be considered as the life guards was flipping into the pool and messing around with the animation team not paying attention at all to those in the pool. The water slides was one of the best things in this hotel my family had lots of fun on these as well as in the sea.Some bars that are meant to be open was all closed on the complex my family was one of the only English ones there and the hotel was dead most days. Outside the hotel is a supermarket which was useful as we ended up buying food from there most days and nights however there is not my souvenirs on offer at all even in the shop in the hotel thinhs was very limited. There was water sports on site on the beach however the prices was extortionate. I believe this hotel could have so much potential if the food was better and it actually had entertainment weather it’s the end of the season or not they should not be false advertising what’s on offer. I was disappointed with my stay here as well as my family I don’t think I see one maid working my room was cleaning once to a very low standard and I got given no clean towels my sister who had a baby didn’t get her room cleaned even after complaining it still took a very long time so she ended up having to empty her own bins. Our stay was poor and I wouldn’t recommend staying here especially at the end of a season other family’s we see was also unsatisfied with their stay. However my family looked on the positive side and we made our own fun. I will attach some photos of the nice moments we had Golden Age Otel, Müşteri Hizmetleri / Ön Büro at Golden Age Bodrum Hotel, responded to this review Hello,Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your stay did not meet your expectations, especially during the end-of-season period. Guest satisfaction is extremely important to us, and we regret that several aspects of your experience were below standard.We appreciate your positive remarks regarding the landscape, the sea, and the waterslides. At the same time, we take all your comments regarding room conditions, cleanliness, food variety, bar service, and entertainment very seriously. Your feedback has already been shared with the related department managers to ensure immediate improvements.As a hotel, we aim to provide consistent service throughout the entire season, and we are sorry that this was not reflected during your stay. We sincerely hope to have the opportunity in the future to welcome you again and offer you a much improved and satisfying holiday experience.Best regards,

  Read more

• User:Vacationsxo

  Trip type: Family

  False advertisement, do not be fooled.

  08 Oct 2025

  I travelled here with my family including young children. I want to start of by saying we was worried about coming here because of the recent reviews and we was very close to changing hotels, and lets just say we wish we did. First of all i want to talk about the false advertisement online about "Entertainment", there was none! Every single day there was banging music around the pool which we don't mind as it brings the holiday vibes, but unfortunately it was all pure Turkish music and the same songs over and over again, there was no English. Regarding the entertainment it was non existent, every night we sat by the pool hoping something exciting would happen, but it just insisted on watching the manager of the entertainment lap around a holiday maker, flirting and making it all about her, the rest of us holiday makers didn't matter, unless you was Turkish and enjoyed the music. On day two the hot drinks machine ran out of hot chocolate, when we asked if it could be topped up, the only thing they would say would be "Finished", this also happened with other all inclusive food and drinks (vodka, butter, pepsi etc). I complained at reception of the lack of choice, and the snack bar closing and things running out and not being topped up, and they responded with "its end of season, everything finished". Which i find is very disappointing bare in mind you've paid for all inclusive. The rooms were quite nice, we had a very large room facing the sea, with two bedrooms and a lounge area with 3 balconies; unfortunately all need major refurbishments, we had skirting board half on and off, and the laminate flooring was caved in, cracked and had holes, but they were somewhat cleaned by maids. A few times we had to contact reception as we didn't have fresh towels or little to non bedding, or bins weren't emptied. My family who had a different room to us had the ceiling leaking all on their bed, we contacted reception and all they did was wipe it clean and covered it with filler. My other family member who had a smaller room on the other side of the hotel had to complain as when they woke up in the morning their view was of about 100 bin bags and had a awful stench. When they complained to reception they tried to argue that there was no smell, but clearly there was and it was bad! When we saw the maids they were friendly but did not speak much English at all, and to be honest the rooms were cleaned to a low standard and resulted in us having to clean things ourselves. On arrival we had a gentleman who fetched our bags and took them to our room, who was helpful and kind. There wasn't trouble getting beds, if anything the hotel was just dead. There are stray cats and dogs which is so sad to see, i spent most of my time feeding them all, they were all very friendly. The bar staff was friendly but the choice of drinks were appalling unless you like Pepsi, Vodka or lager. No staff knew how to make a cocktail, and when you would ask for one it was just a major concoction of anything they had there at the time. The food was very very poor for a 4 star. It was freezing cold all the time, every single day was the same and it was all food that we do not eat being English. It consisted on this black looking meat which was apparently Turkey? There was trays of food which literally looked like a pile of seaweed. Every night was mash, rice, pitta bread, and some sort of meat on the bone which did not look appetizing. If things weren't eaten at lunch, it was just reheated and put back out. When the snack bar was actually open, they served chips, salad, burgers and onion rings, we survived of that as everything else was just so poor. When we did manage to see another English family, they were also complaining about the food. The water slides were open for a couple hours in the morning and a couple of hours in the afternoon, we had lots of fun on these. The beach was nice with two different jetties to be able to swim from and also a jetty in the middle to swim too and jump from which was fun. The sea has a hell of a lot of seaweed and quite a few random things in it such as rope and bricks? There is water sports on site which is astronomical prices.There was nothing to do outside the hotel, no tourist shops or restaurants. There is only a supermarket opposite the hotel which is sort of like an Aldi in the Uk. You can find mostly everything you need. If you want to go shopping or go into the towns then you will need to book a taxi which isn't cheap and can be anywhere from £24 to £40 each way. There is a little shop on site which we fount handy for essentials, and i must add the man who owns it is absolutely lovely and generous. If it wasn't for him we would have been stuck quite a few times, so a big shout out to him. If you have a late flight home like us, you are not allowed to keep your room, even if your disabled or have a baby. We was told no, even though the hotel was literally dead and there was no new arrivals. We fount a shower room down by the sea which we planned to use to get showered and dressed ready to go home in but when we got in there it was dirty and no hot water at all!!! So we had to travel home without able to even freshen up before hand.The hotel advertises different restaurants, bars, a launderettes to use, this is false. The other bars were all shut, the restaurants were just empty rooms, and the launderettes is non existent, we put our dirty clothes into the bag for them to take every day and they did not, and when we asked they just said no.We as a family feel like this hotel is defiantly not a 4 star, more like a 2 star. They should not advertise these facilities if they can not cater for them, we feel a bit ripped off and wish we had booked elsewhere. Whether its coming to the end of the season or not they shouldn't be shutting things down and not restocking on items because they will be closing in 4 weeks time. The hotel is very self centered and cares more about the cost of things then they do their customers which is appalling. Some of the staff we fount to be very lazy, they just was sitting around on their phones, and when we would ask for something it would be a straight no.Unfortunately the whole holiday was a bit of a shambles, but we made our own fun and memories, but we will defiantly not be returning. Golden Age Otel, Müşteri Hizmetleri / Ön Büro at Golden Age Bodrum Hotel, responded to this review Hello,Thank you for your feedback. We would like to clarify a few points regarding your comments:Guests who need to shower after check-out are always welcome to use the SPA facilities. We also would like to note that in cases where our Technical Service or Housekeeping teams are unable to resolve a room-related issue, we always offer a room change to ensure guest comfort.Regarding food variety, our buffet is prepared with full options until the very last day of the season. We understand that personal taste may differ, and the dishes offered might not have matched your preferences, but the variety was certainly available.Late check-out is a paid service, and it can only be offered depending on the availability of rooms. On days when the hotel is at full capacity, unfortunately we are unable to provide this service. Even in such situations, although the official check-out time is 12:00, guests are still allowed to continue using the hotel facilities until their departure.Kind regards,

  Read more