Cenka Hotel

Recent Reviews: 334

• User:eliser368

  Trip type: Couples

  DO NOT GO HERE

  22 Apr 2026

  STAY AWAY - rudest manager EVER who basically told me "too bad" after they canceled my reservation for no reason - only because they are price gouging as I booked it for the IU graduation weekend. I reserved this months ago only for them to send an email that they overbooked - what a surprise that they DO have rooms for at least 3x the price. SO disgusting and basically just didnt care at all. NEVER AGAIN.STAY FAR AWAY - if you read the negative reviews on this place believe them - just gross. I will be contacting who ever I can to look into this. GROSS Guest Relations Manager, Agency / Consultant at Super 8 by Wyndham Bedford, responded to this review Dear eliser368,Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how frustrating and upsetting this situation must have been, especially with plans made well in advance for an important weekend.We sincerely apologize for the cancellation of your reservation and for the way this was communicated. We understand how disappointing it is to have long-standing travel plans disrupted, and we regret that this left you feeling that your reservation was not honored appropriately. Situations involving availability and high-demand dates should always be handled with clear communication and care, and we are sorry that this was not your experience.We are also very concerned to hear about your interaction with management. Providing respectful, understanding, and professional service is a standard we expect at all times, and we regret that you felt dismissed rather than supported.Your feedback has been taken seriously and will be reviewed internally, particularly regarding reservation handling and communication during high-demand periods. We understand how important trust and transparency are when booking accommodations, and we are sorry that this experience caused you to feel otherwise.We appreciate you bringing this to our attention and regret that your experience left such a negative impression.

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• User:Trek44547013378

  Trip type: Solo travel

  In town from Iowa for funeral

  21 Apr 2026

  Good location near restaurants and stores. Only pet friendly (with $20 pet fee) and Ieast expensive in Bedford I could find online for an unexpected trip from Iowa for a funeral. Friendly and Curious staff. Only complaint coffee maker in room still had ground packets in it so needs cleaned with room. Rooms are clean. Added a night slightly higher rare. I thought was odd since it was a week day. Guest Relations Manager, Agency / Consultant at Super 8 by Wyndham Bedford, responded to this review Hi Trek44547013378, Thank you for taking the time to share your feedback, and for choosing to stay with us during such a difficult and unexpected trip. We’re glad we could provide a convenient and affordable option for your visit, and we truly appreciate your kind words about our location and our friendly, welcoming team.It’s also great to hear that you found the room clean overall and that our pet-friendly accommodations were helpful for your stay.At the same time, we sincerely apologize for the oversight with the coffee maker. That is certainly something that should have been properly cleaned and checked prior to your arrival, and your comment will be shared with our housekeeping team to ensure greater attention to detail moving forward.We also appreciate your feedback regarding the rate change when adding an additional night. Pricing can vary based on availability and demand, even during weekdays, but we understand how that may feel unexpected and appreciate you bringing it to our attention.Thank you again for your thoughtful and honest review. We’re glad we could provide a comfortable stay during your time in Bedford, and we hope to welcome you back under better circumstances in the future.

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• User:Sightseer59799265170

  Trip type: Solo travel

  Do not stay here

  29 Mar 2026

  Terrible hotel, very loud and noisy, unclean rooms, terrible breakfast, rude staff Guest Relations Manager, Agency / Consultant at Super 8 by Wyndham Bedford, responded to this review Dear Sightseer59799265170, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations and that several aspects of your stay were disappointing.We sincerely apologize for the concerns you raised regarding cleanliness, noise levels, breakfast quality, and your interactions with our staff. This is not the standard of service or comfort we strive to provide, and we regret that your stay left you with such a negative impression.Your comments have been taken seriously and shared with our team to address these issues. We are reviewing our housekeeping practices, evaluating ways to better manage noise, and working to improve both our breakfast offerings and the level of service provided by our staff.We truly appreciate your honest feedback, as it helps us identify areas that require immediate attention and improvement.

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• User:Navigator635903

  Trip type:

  Worst motel experience!

  21 Mar 2026

  The entire hotel was a mess. There was mold growing on the shower walls. The man at the front desk was rude and refused every single request we had. When we asked him for extra pillows, he told us to go buy them at Walmart. There was a child roller skating through the halls. When you turn the hot tub on for too long the fire alarm would go off. We found a TOOTH near the pool and the man at the front desk told us it was our problem and he wouldn't come clean it up. Never will I stay at a Super 8 again. Guest Relations Manager, Agency / Consultant at Super 8 by Wyndham Bedford, responded to this review Dear Navigator635903, Thank you for taking the time to share your experience. We are very sorry to hear that your stay was so disappointing and did not meet your expectations.The concerns you’ve described regarding cleanliness, particularly the condition of the shower and public areas, are extremely concerning and do not reflect the standards we strive to uphold. We also sincerely apologize for the issues you encountered with the hot tub and the overall environment in the hotel, as well as the situation you experienced near the pool.Equally important, we regret that your interaction with our front desk team did not reflect the level of service and professionalism we expect. Being told to purchase items elsewhere and feeling that your concerns were dismissed is not acceptable, and we understand how frustrating that must have been.Your feedback highlights several areas where we clearly need to improve, from cleanliness and maintenance to guest service and responsiveness. We truly appreciate you bringing these matters to our attention, as it allows us to focus on making necessary improvements.Thank you again for sharing your experience. We are sorry that your stay left such a negative impression.

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• User:sethb664

  Trip type: Solo travel

  Super great value for the money.

  16 Jan 2026

  Once again, a painless & worry-free stay thanks to the staff & management at Bedford's Wyndham Super 8. The hot tub was hot, the beds were soft, the room was clean, and the breakfast was complimentary. Guest Relations Manager, Agency / Consultant at Super 8 by Wyndham Bedford, responded to this review Hi sethb664, Thank you so much for taking the time to share your kind review and for choosing to stay with us again! We’re truly grateful for your continued trust in the team.It’s wonderful to hear that your stay was once again painless and worry free, and that you enjoyed the hot tub, comfortable beds, clean room, and complimentary breakfast. Our staff and management take great pride in creating a relaxing and dependable experience for our guests, and your feedback means a great deal to all of us.Thank you again for your loyalty and positive comments. We look forward to welcoming you back for another comfortable and enjoyable stay in the future!

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