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Fortune Grand Hotel, Deira, Dubai

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Fortune Grand Hotel, Deira, Dubai

locationUnited Arab Emirates, Dubai

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About Fortune Grand Hotel, Deira, DubaiAbout Fortune Grand Hotel, Deira, Dubai

Location

The hotel is well located, occupying a prime city centre location in the heart of Dubai, close to Hor Al Anz East's shopping centre, restaurants and the beach. It is about a 15-minute drive to the World Trade Centre, Dubai Creek, the famous gold souks and many other tourist attractions around the city. Dubai International Airport is approximately 3 km from the hotel.

Facility

The hotel has a lift and features 97 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) ensure optimal comfort. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The outdoor pool complex, which includes a children's area, makes for relaxing swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A sun terrace, sun loungers, and parasols are available. Sport and leisure facilities at the hotel include a gym, billiards and darts. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Entertainment options and leisure facilities include an entertainment programme and a dance club.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Fortune Grand Hotel, Deira, Dubai Amenities at Fortune Grand Hotel, Deira, Dubai

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Housekeeping only upon request

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      Hygiene training for staff

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      Sanitiser dispenser

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Darts

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

210

Very Good

94

Average

73

Poor

37

Terrible

45

Recent Reviews: 459

  • User:Happiness40240607370

    Trip type: Friends getaway

    Very bad check in timming

    rating07 Feb 2026

    I been wiaitng for over 3 hours and i was here first but the reception was letting his country people check in first someone it was sad and i was tierd and he wasnt care. fom Fortune Hotels, Guest Services / Front Office at Fortune Grand Hotel, responded to this review Dear Guest,Greetings of the day!!!I am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvertent inconvenience caused to you. All our guests are our valued patrons and it is our honest endeavor to ensure that they receive the personalized and attentive services that Fortune Grand has become to known for. Hence, we are disheartened to learn of your disappointment.We would greatly appreciate if this could be treated as an isolated incident as this is not something what Fortune Grand Hotel stands for and I hope that you will give us another opportunity to make amends as well as showcase our improvements to you in the near future.Yours sincerely,Ravindra FransisFront Office Supervisor

  • User:dvkutty

    Trip type: Family

    Horrible sound through out night

    rating31 Dec 2025

    Everything was good except the noise at the bar. There are two or more bars inside the hotel and from 9 pm onwards they started to put high volume songs and is very difficult to sleep. This will go up to 03.00 AM. We have complained once and was nice for one day and again in the next day they started same. Of course the man in the front desk may not have the authority to stop at this late hour. If you can bear this very high volume sound with full bass you can very well stay. fom Fortune Hotels, Guest Services / Front Office at Fortune Grand Hotel, responded to this review Dear Guest,Greetings of the day!!!I am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvertent inconvenience caused to you. All our guests are our valued patrons and it is our honest endeavor to ensure that they receive the personalized and attentive services that Fortune Grand has become to known for. Hence, we are disheartened to learn of your disappointment.Please be assured that your feedback in our continuous pursuit of service excellence is taken very seriously. The team is already working very hard to iron out such imperfections and ensure guests receive the exceptional experience one comes to expect when staying with us.We would greatly appreciate if this could be treated as an isolated incident as this is not something what Fortune Grand Hotel stands for and I hope that you will give us another opportunity to make amends as well as showcase our improvements to you in the near future.Yours sincerely,Ravindra FransisFront Office Supervisor

  • User:Dream03910207533

    Trip type: Business

    Terrible place

    rating09 Dec 2025

    This is pathetic place to stay. It is running a collection of dance bars inside and the night is extremely noisy with loud music and the early morning as 100s of the dance bars girls in the front of the building and by the reception. It is terrible for family people fom Fortune Hotels, Guest Services / Front Office at Fortune Grand Hotel, responded to this review Dear Guest,Greetings of the day!!!We sincerely apologize for the disturbance you experienced due to the noise. We understand how important a good night’s rest is, and we’re truly sorry this affected your stay.If you had informed our reception team at the time, we would have been able to offer immediate assistance, such as changing your room or taking the necessary actions to resolve the issue right away.Your comfort is very important to us, and we appreciate your feedback. We hope to have the opportunity to provide you with a much better experience in the future.Yours sincerely,Ravindra FransisFront Office Supervisor

  • User:Tamim F

    Trip type: Friends getaway

    Nice to stay

    rating19 Sept 2025

    Great stuff some issues with Tv and and also shower I hope next time it get better. Room servic guy is great he is polite and provide great services. fom Fortune Hotels, Guest Services / Front Office at Fortune Grand Hotel, responded to this review Dear Guest,Greetings from Fortune Grand Hotel!Thank you for your overwhelming review and recommendations. I am delighted to know that the level of our services and facilities exceeded your expectations with memorable service provided by our team.Your compliments will be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.We certainly look forward to welcoming you back to Fortune Grand Hotel againYours sincerely,Ravindra FransisFront Office Supervisor

  • User:Tharinda D

    Trip type: Couples

    Well spent day at fortune grand hotel

    rating05 Sept 2025

    Well spent day and very satisfying service indeed.Breakfast served well but complementary water bottle were not enough.Surely will visit again with friends during winter fom Fortune Hotels, Guest Services / Front Office at Fortune Grand Hotel, responded to this review Dear Guest,Greetings of the day!It was indeed a great pleasure for all of us to have you stay at Fortune Grand Hotel during your recent visit, thank you also for sharing your valuable feedback.We are glad that your experience here was to your satisfaction. We are delighted that our Associates offered you desired level of services. We are indeed grateful and encouraged by your feedback.Warm RegardsRavindra FransisFront Office Supervisor

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