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Aberdeen Airport Dyce Hotel, Sure Hotel Collection By Best Western

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Aberdeen Airport Dyce Hotel, Sure Hotel Collection By Best Western

locationAberdeen Airport, Aberdeen

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About Aberdeen Airport Dyce Hotel, Sure Hotel Collection By Best WesternAbout Aberdeen Airport Dyce Hotel, Sure Hotel Collection By Best Western

Location

This hotel lies around 10 km from the city centre and may easily be reached either by car or by train. This is the ideal base for those wishing to explore the Scottish Highlands and the coastal route. Balmoral Castle, Glenfiddich distillery and Archaeolink Prehistory Park are all within easy reach and it is just a short drive to the local industrial estates. Aberdeen airport is just 1 km away.

Facility

Guests can enjoy the pleasant ambience of one of the 209 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and central heating ensures just the right temperature. All rooms are carpeted and include a king-size bed and a sofa bed. A desk is provided. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including billiards and darts.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. Breakfast gives guests plenty of delicious reasons to get out of bed in the morning. Lunch (a set menu) and dinner (à la carte and a set menu) offer plenty of variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Aberdeen Airport Dyce Hotel, Sure Hotel Collection By Best Western Amenities at Aberdeen Airport Dyce Hotel, Sure Hotel Collection By Best Western

  • Facilities

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

    • -

      Room Service

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      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

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      Hygiene training for staff

  • Meals

    • -

      à la carte Dinner

    • -

      Set menu dinner

    • -

      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Billiards/Snooker

    • -

      Darts

LocationLocation

Map preview

Around this property:

Golf Course

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

176

Very Good

155

Average

97

Poor

64

Terrible

71

Recent Reviews: 563

  • User:malteaser92

    Trip type: Family

    Shocking hotel service

    rating23 Jun 2022

    They cancelled my stay without actually telling me or giving me my money back! If i hadnt by chance gone on to their website to check if you get wi-fi then i wouldn't have seen that theyre shut, i would have been stranded late at night with a child. No apology or explanation from them. I can see this has happened to others too. Shocking way to treat people. Im now left waiting for a refund and having to pay a lot more for a hotel and parking and stress the day before my holiday trying to sort this. Danny Turner, General Manager at Aberdeen Airport, Sure Hotel Collection by Best Western, responded to this review Hi,Many thanks for your review and for contacting me directly so that i was able to the learning from your experience and share with the team and find a resolve for you.Again thanks for your understanding and i am glad that the third party website issued you your refund.We hope to welcome you back in the future

  • User:G634ZUkevinb

    Trip type: Business

    Back again......

    rating31 May 2022

    I returned to the property after 6 months and you can see that there has been investment overall and the clientele have also returned creating a bustling atmosphere. I stayed in one of the properties executive doubles, with more than enough room and comfort for the cost I was very pleased with my stay and look forward to returning again and even upgrading to the suite possibly. Danny Turner, General Manager at Aberdeen Airport, Sure Hotel Collection by Best Western, responded to this review Hi KevinMany thanks for the reviewIts always great to welcome back guests after the last couple of unprecedented yearsWe hope to welcome you back again in the future

  • User:Tourer90

    Trip type: Solo travel

    AVOID - cancelled my booking with little notice and zero help to find an alternative, no reason given!

    rating30 May 2022

    AWFUL customer service which is a shame because I have stayed here previously in mid 2021 and it was pleasant enough. Having booked the holiday weekend several months in advance, with 4 days to go before jubilee weekend, they called and cancelled my booking. No reason given. Just nope, it’s cancelled, goodbye.I asked for an alternative and was told that was outwith their control (very good but get someone who can) and then to add insult to injury, they’ve already taken payment despite it being payment ON ARRIVAL. This money now floats in their system for 2 WEEKS until I get it back. By which time the weekend away is long gone. Thankfully I booked through booking.com (the hotel staff didn’t answer the phone to them!) who are sorting this out for me. Top tip - BOOK SOMEWHERE, ANYWHERE ELSE, if you want to actually go on your trip. Danny Turner, General Manager at Aberdeen Airport, Sure Hotel Collection by Best Western, responded to this review Hi Tourer90,Please accept my apologies that no support was given in assisting with your booking. I will pick this up with our reservations team.All OTA have been advised and we are in constant communication with them to ensure that any deposits are refunded as a matter of urgencyKind regards

  • User:chrisstewart9

    Trip type:

    great staff

    rating24 May 2022

    After a flight cancellation, we were put up overnight at this hotel along with approximately 150 other passengers. The staff dealt with the sudden influx of guests in a calm, efficient and friendly fashion. Our room was simple but clean and comfortable and the food was good and plentiful. But the best aspect of the hotel was the staff who, without except, were helpful and professional and went about their business with smiles on their faces. After a stressful day waiting in vain for our flight they made us all feel welcome. Danny Turner, General Manager at Aberdeen Airport, Sure Hotel Collection by Best Western, responded to this review Good Afternoon,Many thanks for your kind review after what was an unpleasant day for you and all those concerned whos holiday did not start like you had hoped.It was our pleasure to be able to accommodate you and all those passengers effected and give you the best service that we could to try and alleviate some of the stress that you had encountered that day and for us to offer early breakfast the next day before you finally got to head off for some Sunshine

  • User:Neil W

    Trip type: Business

    Sure Aberdeen

    rating29 Apr 2022

    Great hotel if you require to stop in Dyce. Staff were friendly and helpful. Only problem food and bar closed at 10pm. Very reasonably priced and a courtesy bus provided in the morning. Even early morning requirements covered. Danny Turner, General Manager at Aberdeen Airport, Sure Hotel Collection by Best Western, responded to this review Hi Neil,Many thanks for your kind review which is much appreciated and your constructive feedback on food and beverage times.from the 16th May we will be launching a new room service menu with additional 24hr food items along with mini bar following your feedback.Thanks again for sharing this feedback and allowing us to continually improvewe hope to see you again soon

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