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Balmoral Arms

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Balmoral Arms

locationBallater, Aberdeen

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About Balmoral ArmsAbout Balmoral Arms

Location

Situated in the picturesque village of Ballater, this hotel is located in the heart of the Grampian Highlands. Is situated on the River Dee, and is surrounded by scenic walks and the beautiful views of The Cairngorms National Park. It is a 15-minute drive from Balmoral Castle, the holiday home of the British Royal Family, and is 50 km from Aberdeen.

Facility

The holiday village was built in 1886. 3 junior suites, 8 single rooms and 44 double rooms are located on 3 storeys and can be reached by a lift. The reception desk in the lobby is staffed round the clock. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. As a special feature, guests are provided with cosmetic products. Wheelchair-accessible rooms can also be booked. The complex has family rooms and 55 non-smoking rooms.

Sport

The holiday village offers an extensive outdoor sport and leisure programme, which includes fishing and horse riding. For a fee, guests can also enjoy cycling/mountain biking and golf. Water sports enthusiasts are offered canoeing. The complex's location is particularly ideal for skiers. Sport and leisure facilities at the complex include a gym and darts. Evening entertainment includes live music.

Meals

Various dining options are available, including a non-smoking restaurant, a dining room, a breakfast room, a bar and a pub. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet and a set lunch menu are served every day. Diet meals and children's meals can be prepared on request. The holiday village also offers special catering options.

Payment

The complex accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Balmoral Arms Amenities at Balmoral Arms

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

    • -

      Pets

    • -

      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Canoe

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      Cycling/Mountain Biking

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      Darts

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      Golf

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      Gym

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      Horse Riding

LocationLocation

Map preview

Around this property:

Tourist Centre

100 m

Public Transport

100 m

Golf Course

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

381

Very Good

295

Average

190

Poor

113

Terrible

99

Recent Reviews: 1078

  • User:hchevalier2026

    Trip type:

    Beautiful old establishment Poor value for money

    rating06 Jun 2026

    Beautiful old establishment, lovely lounges, pleasant atmosphere, warm welcome at reception. Very good food but unpleasant service.Small room with dreary decor. Tiny bathroom in poor condition. No tissues or bottled water. Dirty carpets and rugs.

  • User:cdfwatson

    Trip type:

    Excellent few days in the Highlands!

    rating09 May 2026

    A wonderful, friendly, cosy and welcoming hotel in the heart of the Highlands. Great service, comfy rooms and delicious food., The ideal launchpad to explore the region. Dayle Nicoll, General Manager at Balmoral Arms, responded to this review Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you had an excellent few days at Balmoral Arms in the Highlands! It's fantastic to know that you found our hotel wonderful, friendly, cosy, and welcoming, with great service, comfy rooms, and delicious food. We look forward to welcoming you back to soonKind regards, Dayle Nicoll General Manager

  • User:X2187KYianc

    Trip type: Couples

    Disappointing

    rating08 May 2026

    The lack of hot water for a shower in the morning is not acceptable in a hotel that is rated 4 star.The receptionists attitude when I complained was very poor. I would rather eat my own arms than stay here again Dayle Nicoll, General Manager at Balmoral Arms, responded to this review Thank you for the reviews and your comments have been noted. DayleGeneral Manager

  • User:431katyf

    Trip type:

    Fantastic Destination Hotel in a great location .

    rating24 Apr 2026

    The Balmoral Hotel is situated in the town square a few minutes walk from shops, cafes and pubs. There are numerous countryside walks and cute villages nearby. Fantastic destination overall. Don’t forget to visit the Prince Albert Cairn (start from Crathie Car Park). Dayle Nicoll, General Manager at Balmoral Arms, responded to this review Dear Katy F,Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you had a fantastic experience at Balmoral Arms. It's wonderful to know that you enjoyed the hotel's great location and the nearby attractions. We look forward to welcoming you back to Balmoral Arms soon!Kind regards,Dayle NicollGeneral Manager

  • User:Happiness60651045744

    Trip type: Friends getaway

    Fantastic stay

    rating17 Apr 2026

    Friends and I recently stayed at the Balmoral arms where we had a fantastic stay. The hotel is located in the heart of Ballater and has a great atmosphere. The rooms were spacious and the food was delicious. My personal favourite was the Chicken Balmoral. All staff were attentive and happy to pass on local knowledge. We soon built up a great rapport with Lesley, who also quickly and professionally rectified a minor issue caused by poor planning from our group. We are already looking at putting plans in place to return to the hotel in the summer months. Dayle Nicoll, General Manager at Balmoral Arms, responded to this review Dear Scott,Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you had a fantastic stay at Balmoral Arms. It's wonderful to know that you enjoyed the spacious rooms, delicious food, and the great atmosphere in the heart of Ballater. We appreciate your compliments to our attentive staff, especially Lesley, for their professional service and local knowledge.We look forward to welcoming you back to Balmoral Arms soon!Kind regards,Dayle NicollGeneral Manager

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