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Crowne Plaza Aberdeen Airport

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Crowne Plaza Aberdeen Airport

locationAberdeen Airport, Aberdeen

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About Crowne Plaza Aberdeen AirportAbout Crowne Plaza Aberdeen Airport

Location

This hotel welcomes guests in Dyce.

Facility

The friendly staff at the reception desk are happy to answer any questions. A safe and a cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the car park for a fee. Further services include a babysitting service, a car hire service, 24-hour room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym and aerobics.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Crowne Plaza Aberdeen Airport Amenities at Crowne Plaza Aberdeen Airport

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

241

Very Good

165

Average

50

Poor

22

Terrible

45

Recent Reviews: 523

  • User:Janice C

    Trip type: Business

    Coeliac empathy and understanding x

    rating10 Jun 2026

    Excellent empathetic staff. Have very recently been diagnosed as having Coeliac Disease. Not an allergy, nor an intolerance, but an actual Autoimmune disease. Have had very positive communication from the big boss, Mr Thomson, the restaurant boss, James, but massive big shout out to Dana, restaurant, and Josh & Jim, chefs, who looked after me tonight. So reassuring that I devoured my dinner without a worry. Communication between Dana & the kitchen was exemplary.Also thank you to the lovely receptionist who guessed my name, no idea how!!!, who acknowledged my Coeliac & was very reassuring, I’m sorry I didn’t catch her name but am sure you know who she is. Next stop hopefully will be to add GF to the menus in the same way that Vegan & Vegetarians are catered for. Anyways, am away to lie down on my comfy bed in my lovely room as so full up. Thank you all xxx

  • User:Christopher B

    Trip type: Business

    Overall yes good experience all round

    rating30 Apr 2026

    Decent place very comfortable and friendly staff jim thomson, Owner at Crowne Plaza Aberdeen Airport by IHG, responded to this review Dear christopherb09437DPThank you for choosing to stay with us at the Crowne Plaza Aberdeen.I am delighted to hear you had a great experience and found the hotel comfortable. The team takes pride in being friendly and welcoming, so it’s wonderful to know that came across during your visit. Please my accept my sincere thanks for your kind words and I hope to welcome you back soon.Kind RegardsJim ThomsonGeneral Manager

  • User:faye c

    Trip type: Friends getaway

    Great staff

    rating22 Mar 2026

    Lovely clean hotel.Staff lovely especially Ronelda (bar supervisor) & Ashley (front of house). These staff members were so friendly and helpful they actually made my stay at hotel magical and I’d return just to see them!!! Brilliant job ladies jim thomson, Owner at Crowne Plaza Aberdeen Airport by IHG, responded to this review Dear Road38461Thank you for choosing to stay with us at the Crowne Plaza Aberdeen Airport and for your lovely review.Delighted to hear that you had an enjoyable stay with us and that Ronelda and Ashleigh made your stay magical.I will certainly pass on your kind words onto them.Thank you once again for staying with us and for your fabulous reviewKind regardsJim ThomsonGeneral Manager

  • User:philroelich

    Trip type: Business

    Disinterested Staff

    rating20 Feb 2026

    From check in to checking out the 1 night stay was painful!When I arrived to reception, instead of being welcomed with a warm smile and a “welcome to the crowne plaza” I could barely command the receptionists attention to get more than a sharp “hi” stunned I stood there for a minute expecting her to give the welcome you expect, instead just another short sharp hi. Followed by “well I need your name to check you in”The hotel itself is clean, the rooms very nice and the room service prompt.Went down for breakfast and met with the most unenthusiastic greeting, no explanation of if it was a buffet self service.Spoke to the front of desk manager who couldn’t really give two hoots, but thanked me for bringing it to his attention nonetheless.It would seem that standards at this Crowne Plaza are nothing like other Crowne Plazas I have stayed at previously.Such a shame jim thomson, Owner at Crowne Plaza Aberdeen Airport by IHG, responded to this review Dear PhilroelichPlease accept my sincerest apologies for the poor standard of service and customer care you experienced during your recent stay at the Crowne Plaza Aberdeen.It is truly disappointing to hear that your arrival did not reflect the warm welcome and genuine hospitality we strive to provide every guest. From the initial interaction at reception to your experience at breakfast, we clearly fell short of the level of service you should expect. For that, I am deeply sorry.A welcoming atmosphere, attentive communication, and professional courtesy are fundamental to the guest experience. It is concerning to learn that you felt met with indifference rather than care, particularly when you took the time to raise your concerns in person. Your feedback should always be received with appreciation and urgency, and I regret that this was not your experience.While I am pleased that you found the hotel clean and the room service prompt, this does not excuse the lack of warmth and attentiveness you encountered. Please be assured that your comments are being taken seriously and will be addressed with the team to ensure immediate improvements are made.I truly value your feedback and thank you for bringing these shortfalls to my attention.Yours SincerelyJim Thomson General Manager

  • User:Spandau45

    Trip type: Business

    Obnoxious breakfast staff and management who don’t care

    rating12 Feb 2026

    Noisy, poorly prepared food with lazy staff.Greeted by breakfast staff as if I was a migrant and not a paying customer- utterly useless and to add insult to injury, I am an IHG member which carries no gravitas here! jim thomson, Owner at Crowne Plaza Aberdeen Airport by IHG, responded to this review Dear Spandau45Thank you for taking the time to share your feedback.I am truly sorry to read about your disappointing experience, particularly regarding the quality of the breakfast and the service you received. This is certainly not the standard we strive to uphold, and I regret that we failed to provide you with a welcoming and professional experience.Please accept my sincere apologies if our team made you feel anything less than a valued guest. Every guest should feel respected and appreciated, and I take your comments very seriously. I will addressing your concerns with our breakfast and service teams to ensure immediate improvements are made.As a valued member of InterContinental Hotels Group (IHG), your loyalty means a great deal to us, and I am especially disappointed that the team did not meet your expectations on this occasion.Thank you once again for providing your feedback, which is greatly appreciated.Yours sincerelyJim ThomsonGeneral Manager

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