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Crowne Plaza East Midlands Airport

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Crowne Plaza East Midlands Airport

locationEast Midlands Airport, East Midlands

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About Crowne Plaza East Midlands AirportAbout Crowne Plaza East Midlands Airport

Location

This hotel is located in Kegworth. The nearest airport is East Midlands (EMA).

Facility

The hotel has a lift and features 106 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with central heating. Guests are sure to get a good night's sleep in the double bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. Equipped with a telephone, satellite television and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A fortifying breakfast is served daily. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Crowne Plaza East Midlands Airport Amenities at Crowne Plaza East Midlands Airport

  • Facilities

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

950 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1002

Very Good

627

Average

247

Poor

108

Terrible

80

Recent Reviews: 2064

  • User:GlasgowHappyHolidays

    Trip type: Business

    A functional hotel.

    rating08 Jun 2026

    A function based hotel. A tray of cakes was placed at reception. I was neither offered nor would I have accepted not knowing how long they have been left on display.My room was spacious and extremely functional and well equipped with plentiful hanging space. The outlook was disappointing into a light well littered with air-conditioning units. The bathroom was modern but not the cleanest.Good comfortable bed. Sound transmission was a problem. I could hear the toilet flush, showering and all WC movements from the rooms above. Clearly the drainage was either above or beside my bed. Breakfast was limited but of good quality.Small clean pool with health suite.Strange location other than attending a function.

  • User:Sadik U

    Trip type: Family

    Absolutely great experience would do it again and again every single person and the staff are absolutely great thank you

    rating05 Jun 2026

    I have come to this hotel the second time as being absolutely a great privilege to be back every single staff husband we feel welcome the rooms are absolutely tidy the food is absolutely great very well organised I just can't believe how clean the place is the manager Mohammed who was very very helpful to me up on my arrival and the reception yasin I'm very very helpful as well I recommend this to everyone very well organized place makes you feel welcome even if you are going on holiday from here we will be a great start to begin your journey Thank you so much I see you soon again

  • User:Vacation04730795370

    Trip type: Couples

    Premium queen room

    rating09 May 2026

    Pleasant hotel, just off m1 motorway. Staff pleasant and friendly. Leanne receptionist, very helpful and lovely. Booked a premium queen room with combination shower / bath. Room on arrival had walk in shower and when I queried it ,I was shown an alternative which was clearly not premium , older furnishings and the carpet didn't look great( confirmed by pictures on the website) so stayed in the room already allocated. Premium room had everything you would expect- hairdryer, ironing board, iron , safe , tea and coffee BUT there was no fridge ( there was a cupboard that looked like it was designed for a fridge). For the cost of the room and comparison on previous hotel stays at Crowne plaza and similar standard hotels a fridge has been included. For this reason that's why I've given 4 and not 5 stars (sadly) as we were staying 2 days and wanted somewhere to keep our drinks and snack cold ( room was very warm).The hotel is clean, nice decor. We ate evening meal and breakfast and both were great quality at a fair price. The swimming pool. Sauna and steam room, again these were great, clean and enjoyable.10 EV chargers ( take your own lead) available but we did notice non ev cars parked in the spaces, despite having spaces available in the large car park. Overall a very pleasant stay and I would recommend a stay here. Chris Bloomberg, General Manager at Crowne Plaza East Midlands Airport By IHG, responded to this review Hello, thank you for taking the time to leave your review following your stay with us at Crowne Plaza East Midlands Airport. We are delighted to hear that you found our team pleasant and friendly, and we will be sure to pass your kind comments on to Leanne.Our rooms do vary slightly, with some Premium Rooms featuring a bath/shower combination and others offering walk-in showers. Thank you for your feedback regarding the fridge. We appreciate this would have been beneficial during your two-night stay, particularly for keeping drinks and snacks cold. We do take this feedback on board and this is something we are currently looking to implement across all rooms in the future. We are pleased to hear you enjoyed the facilities at the hotel, including the swimming pool, sauna and steam room, as well your meals in our Marco's New York Italian restaurant. Our 10 EV chargers are a new addition to the hotel and we are very pleased to be able to offer this amenity to our guests. We do try to guide guests not to park in these spaces unless they require the EV chargers, and we appreciate you highlighting this.Thank you once again for your recommendation and valued feedback. We do hope to welcome you back to Crowne Plaza East Midlands Airport again soon. If you choose to book with us again, please feel free to contact us directly by emailing sales@cpeastmidlandsairport.co.uk and we would be happy to offer you a complimentary upgrade, subject to availability.Kind regardsThe Sales team at Crowne Plaza EMA

  • User:joy55_10

    Trip type: Couples

    Great place

    rating07 May 2026

    Wow what a place . We were met by Sophie at reception, who is very friendly, then when we read the reviews about Marcos we were wary but it was amazing. The food was to die for , no complaints at all. The drinks are very reasonable and the staff excellent, Rachael and Kerri at breakfast are lovely ladies . The only negative was the £15 taxi to the airport , not anything to do with the hotel , but Kegworth is such a lovely village we will use the crowne plaza again but take the car to meet and greet in the morning. Chris Bloomberg, General Manager at Crowne Plaza East Midlands Airport By IHG, responded to this review Hello, thank you for taking the time to leave your review. It is great to hear you enjoyed your stay with us at Crowne Plaza East Midlands Airport thanks to our friendly staff. We're pleased you enjoyed your dining experience at Marco's New York Italian and were able to enjoy the local area. We hope to welcome you back soon.

  • User:Pewt21

    Trip type: Family

    Expensive for quality & experience

    rating05 May 2026

    We booked a family room with a crib and despite calling beforehand and checking at reception on arrival no crib was set up. The room was nice enough and clean. We were placed next to the stairs and due to a function at the hotel us and our baby were kept up until after midnight with music, fire doors banging and drunks roaming the corridors. A few weeks after staying we received letters threatening legal action because we had used the car park allegedly without staying at the hotel, despite sending evidence to the parking company we had stayed it took several phone calls and emails to the hotel to get it cancelled. Breakfast was ok but some of the hot food had run out early and not replaced and the remainder was lukewarm. IHG Service, Guest Services / Front Office at Crowne Plaza East Midlands Airport By IHG, responded to this review Hi Pewt21,Thank you for choosing to stay at Crowne Plaza East Midlands Airport. We sincerely appreciate your choice of IHG Hotels & Resorts as your travel partner.New modern express productivity, efficiency, and performance, as well as comfort, warmth, and relaxation, are what we offer. We’re sorry to hear about the difficulties you experienced during your stay. Your comfort matters to us, and we regret that we fell short of our standards. We’ve shared your feedback with our hotel management team as a reference to enhance our services and facilities.We appreciate your loyalty and look forward to the opportunity to serve you again.Best Regards,Dominador R.Case ManagerIHG Hotels & Resorts Service

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