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Leonardo Inn Hotel Glasgow West End

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Leonardo Inn Hotel Glasgow West End

locationGlasgow, Glasgow

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About Leonardo Inn Hotel Glasgow West EndAbout Leonardo Inn Hotel Glasgow West End

Location

The hotel is located in the trendy quarter of West End, only 10 minutes from Glasgow University and the bustling Byres Road. Due to its location, the M8 motorway can be easily reached, as well as main city.

Facility

The hotel welcomes guests in a 4-storey building with a lift and 137 non-smoking rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access is provided to guests. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, room service, an alarm call service and a laundry service.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer is provided in the bathrooms. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Family rooms are available for parents with children.

Sport

The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, billiards, a spa, a sauna and a beauty salon.

Meals

The dining area includes a restaurant and a bar. Breakfast, lunch and dinner offer many delicious options. Gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Leonardo Inn Hotel Glasgow West End Amenities at Leonardo Inn Hotel Glasgow West End

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Billiards/Snooker

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      Golf

    • -

      Gym

    • -

      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Public Transport

30 m

Train Station

70 m

Shopping opportunities

100 m

Restaurants

100 m

Bars / Pubs

500 m

City Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

671

Very Good

681

Average

350

Poor

193

Terrible

168

Recent Reviews: 2063

  • User:Wendy L

    Trip type: Family

    Amazing staff but tired decor

    rating16 May 2026

    The staff are absolutely the highlight of this hotel.George, Scott and Charlie in particular were very helpful and made our stay. Excellent humour and so helpful with suggestions of places to eat pre theatre and booking taxis.Great having a carpark so close to Glasgow city centre (which is challenging to park in!)Lovely walks nearby and a pond just behind the hotel that was so peaceful.The room was clean and beds comfortable but the hotel is rather in need of an upgrade and lets everything else down.Not terrible but definitely required! The shower in particular needs replacing.Wouldn't put me off staying again though and I genuinely can't thank the hotel staff enough. Customer Experience team , Other at Leonardo Inn Hotel Glasgow West End, responded to this review Good morning Wendy L,Thank you for your thoughtful feedback. We are delighted to hear that our team made such a positive impact on your stay, and we will be sure to share your kind comments with them, especially regarding their helpfulness, humour, and local recommendations. We are also pleased you enjoyed the convenient car park, nearby walks, and peaceful surroundings, as well as the cleanliness and comfort of your room. However, we are sorry to hear that certain aspects of the hotel, particularly the décor and shower facilities, felt tired and in need of improvement. Your comments have been noted and shared with the relevant team as we continue to review and upgrade our property. We truly appreciate your honesty and are glad to know it would not deter you from staying again.We hope to have the opportunity to welcome you back.Kind Regards,AnisaCustomer Relations Executive

  • User:paul c

    Trip type: Couples

    Zero Star Room With A Four Star Price Tag

    rating14 May 2026

    Light fittings were hanging from the wall, wallpaper was torn, the walls were damaged with chunks missing from the plaster, paint was peeling in the bathroom, the bathroom was filthy, cobwebs hung from the ceiling, the bathroom sink tap dripped constantly, the toilet flushed only intermittently.The doorframe was badly damaged around the lock. I suspect the lock has recently been forced and replaced (badly) but results in the door not closing well and occasionally catching so it doesn’t open well either (as well as adding to the general feeling of neglect).Finally, the smoke detector had been removed, which I suspect violated all sorts of laws!Breakfast was nice though... martin muir, Guest Services / Front Office at Leonardo Inn Hotel Glasgow West End, responded to this review Dear Paul C,Thank you for taking the time to provide your feedback regarding your recent stay with us. I regret to learn about the condition of your room and the concerns you raised regarding maintenance issues. We strive to maintain a high standard of cleanliness and comfort, and it is disappointing to hear that we fell short during your visit.The safety and security of our guests are of utmost importance to us, and I assure you that the presence of smoke detectors is a crucial part of our policy. Your observations about the bathroom conditions and room maintenance have been noted, as they do not reflect the standards we aim to uphold. I am pleased to hear that you enjoyed your breakfast, as we take pride in offering quality dining experiences. Thank you again for your feedback, and I hope you will reconsider visiting us in the future.Best regards,Leonardo Inn Hotel Glasgow West End

  • User:Jodie F

    Trip type: Family

    Public interest not there

    rating29 Apr 2026

    The hotel was ok, beds comfy. My issue is the pricing as there are migrants living there which wasn’t disclosed to me as a guest. They were all over the hallway, talking loudly until late at night. Felt uncomfortable and intimidated as it was all young men. Free breakfast for them where it costs £20 for guests. Customer Experience team , Other at Leonardo Inn Hotel Glasgow West End, responded to this review Dear 926jodief, Many thanks for staying recently and thank you for taking the time to leave a review.I am pleased to hear that you found the beds comfortable and that overall your stay was satisfactory. However, I am sorry to learn that aspects of your experience made you feel uncomfortable. Please be assured that we welcome a wide range of guests at our hotel, including individuals, families, and groups, regardless of booking method or channel. We do expect all guests to be respectful of others, particularly in shared areas such as corridors during the evening.I am sorry if noise in the hallway caused a disturbance during your stay. This is certainly not the experience we want for our guests, and our team is available 24 hours a day to assist and address such situations promptly when brought to our attention. Please be assured that the comfort and wellbeing of all our guests remains our top priority at all times. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future for a more comfortable and enjoyable stay.I very much hope you'll be able to return to a Leonardo hotel soon and we'll be able to start to improve your journey as a customer.Best regards, Manol Customer Relations Executive.

  • User:Helpfulgal65

    Trip type: Couples

    Perfect stay. Great staff

    rating08 Apr 2026

    Lovely stay. Walking distance to the station. Great staff and comfortable, clean room. Comfy bed. Would stsy agsin as reasonably priced and well worth the money. Parking available. All in all a perfect stay. Customer Experience team , Other at Leonardo Inn Hotel Glasgow West End, responded to this review Good morning Helpfulgal65,Thank you for your kind feedback. We are delighted to hear you enjoyed your stay and found our location convenient, the room clean and comfortable, and the bed restful. It is also great to know you appreciated the service from our staff and found the hotel to be good value with parking available. We truly appreciate your recommendation and look forward to welcoming you back again.Kind Regards,AnisaCustomer Relations Executive

  • User:Amanda P

    Trip type: Family

    DON'T MAKE MY MISTAKE!!PLEASE READ ALL REVIEWS BEFORE BOOKING THIS PLACE.

    rating05 Apr 2026

    I have never left reviews , for i am one that , just doesn't return , but i just could not ignore nor not voice my experience of the establishment. Due to being Mothers day weekend it was hard to find a "twin" room in Glasgow , then this hotel appeared on Booking.com. I was aware it was a 3 star and only cost £120.00 for room only (which was what suited me), but sadly did not do my homework and read the reviews. Don't want to go on with offensive wording for the photos will explain my disappointment and shock. Staff were kind enough , but this hotel should not be renting out rooms. After lots of emails and phone calls i got a full refund , considering i stayed dressed and sat up until sunset. I was asked to send these photos to Head office and Senior manager, and i got NO response or explanation , why this room (and this was an upgrade) was considered acceptable to the public. martin muir, Guest Services / Front Office at Leonardo Inn Hotel Glasgow West End, responded to this review Dear Amanda P,Thank you for sharing your feedback regarding your recent stay with us. We sincerely regret that your experience did not meet your expectations, particularly concerning the condition of your room. While we strive to maintain high standards, we understand that individual experiences can vary significantly.We appreciate your acknowledgment of our staff's kindness, as they are dedicated to providing a welcoming environment. It is disheartening to learn that you were not satisfied with the accommodation you received, and we apologize for any inconvenience this may have caused you. We take guest feedback seriously, and it is shared with our management team to ensure continuous improvement.Regarding your refund, we are glad to hear that it was processed. We encourage guests to share their concerns directly with us during their stay, as this allows us to address issues in real time and enhance their overall experience. Thank you once again for your comments, and we hope to have the opportunity to provide you with a more favorable experience in the future.Best regards,Leonardo Inn Hotel Glasgow West End

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