The Carlton Hotel

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The Carlton Hotel

Great Yarmouth, Norwich

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About The Carlton Hotel About The Carlton Hotel

Location

This hotel is located in Great Yarmouth, right on the beach.

Facility

This hotel has a lift and a reception desk. Services and facilities include a TV room, a 24-hour security service, a conference room, a fax machine, a banquet hall, a smoke alarm and a smoking area. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Guests arriving by car can park their vehicles in the car park for no extra charge. Complimentary newspapers are available.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at The Carlton Hotel

Facilities
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Lifts
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  Nightclub
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  Pets
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  Restaurant(s)
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Sun terrace

Location

Around this property:

Beach

0 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

160

Very Good

188

Average

141

Poor

Terrible

Recent Reviews: 664

User:Davidjones P
Trip type: Family
Forest hotel ever
27 Oct 2025
When we arrived at hotel there were police outside hotel the staff didn't understand stand what we we saying just gave us a a key to food that's it when we entered room the carpet had a big stain on it sockets were not good couldn't eat there also sink had no plug in it mirror was broken and dirty there was no bar or breakfast area it damp and cold there were homeless people coming out of hotel bar door was broken
User:maggiemills1
Trip type: Friends getaway
Don't do it
27 Nov 2023
No heating on in November. Cold rooms windows streaming in condensation. Complaints from all guests so given small heaters which overloaded the electric and kept tripping out so sockets didn't work.only two sockets in room. Rusty soap dish in bathroom looked more like an ashtray. Run down hotel needs updating. Breakfast okish only one toaster working but took ages to toast anaemic sausages didn't look cooked.
User:Martin H
Trip type: Friends getaway
Heaven
24 Nov 2023
I can’t believe the negative reviews about this place .I compare my luck on finding this hotel to a lottery win .Not the jackpot , maybe 5 numbers and the bonus ball on a double roll over week.On approach to the entrance of the hotel /establishment, I was greeted by a red carpet .I quite literally felt like a film star.Well folks , Hollywood didn’t end there ! We only booked a slandered room but sweeet mama what a room , sea view , kettle , a lamp , a TV , soap , toilet roll , towels …..intact far too many luxury items to list .I opted for the cooked breakfast …..two words …Jamie and Oliver .A stones throw to the beach (and I throw like a girl) this gem is right in the heart of ‘Yarm Vegas’ as I call it it.Thank you to the staff and also Bob and Winston who fixed the lamp bulbs for us .See you again soon x
User:kla7300
Trip type: Family
Just Rude
26 Oct 2023
Arrived and stood at reception on my crutches. 3 staff members in attendance talking. I’m completely ignored. Had to interrupt their chat to be rudely told to wait as they are doing a “handover”No warm greeting and no apology. Their hospitality skills went down hill from there. I couldn’t quite figure out who was the rudest. Room was grim with bugs and an incessant electrical buzzing coming from the hallway. Has a real Fawlty towers feel to it but without the intended comedy. Perhaps a rebrand to the Cold Comfort Inn?
User:Beverley W
Trip type: Couples
A pleasant surprise
13 Sept 2023
After reading some reviews I was worried but what a pleasant surprise. Yes the hotel is older and could do with some updating but the staff and comfy bed more than made up for it. The staff made sure we had a lovely time and helped us with everything we needed. Jack the chef is young but is an excellent cook. The food was absolutely delicious. The garden is relaxing and has chickens in it! We will now definitely be regular guests.

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The Carlton Hotel

Location

Facility

Rooms

Sport

Meals

Payment

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