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Ac Hotel By Marriott Boston Downtown

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Ac Hotel By Marriott Boston Downtown

locationSouth of Boston, Boston - MA

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About Ac Hotel By Marriott Boston DowntownAbout Ac Hotel By Marriott Boston Downtown

Location

This hotel is located in the centre of Boston.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Parking spaces are available to guests travelling by car (for a fee). Other services include a car hire service, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics, aerobics and hiking. An entertainment programme and live music round out the entertainment options. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Gluten-free meals and vegetarian dishes can be prepared on request.

Payment

The hotel accepts payment by MasterCard.

Amenities at Ac Hotel By Marriott Boston Downtown Amenities at Ac Hotel By Marriott Boston Downtown

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

418

Very Good

115

Average

50

Poor

28

Terrible

31

Recent Reviews: 642

  • User:Taylor B

    Trip type: Couples

    Great Hotel

    rating03 Apr 2026

    Great services, beautiful rooms and well equipped fitness center! Would book again Damien Delaunay, General Manager at AC Hotel by Marriott Boston Downtown, responded to this review Dear B3228BAtaylorb,Thank you so much for your kind words. It is hightly apppreciated. I will gladly share your note with the team. We cannot wait to welcome you again at the hotel. Warm wishesDamien Delaunay,General Manager

  • User:Nicholas G

    Trip type: Business

    Great stay

    rating27 Mar 2026

    Great location and staff. I would recommend to anyone traveling to Boston. General Manager, Marketing at AC Hotel by Marriott Boston Downtown, responded to this review Dear NicholasgL537OUH,Our location has impressed many travelers, so I am glad you found it exceptional. Our staff works hard to keep the hotel looking great and running smoothly, so our location can take center stage. We appreciate your staying and recommending our hotel. Please come see us again soon!Best,The Leadership Team at AC Hotel Boston Downtown

  • User:Walter L

    Trip type: Family

    A beautiful space

    rating22 Mar 2026

    Outstanding accommodations. Polite and highly attentive staff, Room was clean, neat, and an inviting relaxing space. Look forward to staying again. My maximal recommendation. General Manager, Marketing at AC Hotel by Marriott Boston Downtown, responded to this review Dear walterIN136fBF,We appreciate you taking the time to share your high recommendation. I'm happy to hear you enjoyed your stay. Your review encourages our team, who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit!Best,The Leadership Team at AC Hotel Boston Downtown

  • User:Stephen K

    Trip type: Business

    Other hotels are better and watch for an added $25 a day fee

    rating12 Feb 2026

    1 Br Suite was kind of like a prison cell. Very dark and it was very difficult to get the temp right. The thermostat was way up by the front and the bedroom was a full 10 degrees different in the back. So, one room cold and the other hot. You needed to be an engineer to get the lights to work, one central switch by the front door to save on electricity like in Europe but there was one light in the bedroom that could not be turned off by any switch in the whole room. Lastly, they steal $25 a day (destination/visitor fee) and give you it as a credit. Only if you eat breakfast, use the bar or buy tons of unhealthy snacks do you get the money back. I don't do any of those things so used about $25 on bottled water through the week and lost $100. Basically, do not stay here... there are lots of other hotels that are better and don't sneak fees in to rip you off. General Manager, Marketing at AC Hotel by Marriott Boston Downtown, responded to this review Dear G2913ZLstephenk,I sincerely apologize for the issues you encountered during your stay. It's clear we fell short in delivering the quality experience you deserved. We are addressing these concerns with our team to ensure they are not repeated. We are happy to offer our guests a $25 daily food and beverage credit, but I sincerely apologize that this disappointed you. We try to be as transparent as possible about our fees, so I regret that we did not communicate this effectively with you. Thank you for your feedback, and we hope to have another opportunity to meet your expectations in the future.Sincerely,The Leadership Team at AC Hotel Boston Downtown

  • User:Paula M

    Trip type: Couples

    Beware destination fee add-on

    rating23 Jan 2026

    Hotel was fine However they added a destination charge at check-out which was not disclosed either at the time of booking or during check-in. Their confirmation email mentioned a $60/day valet charge, but not the destination fee. It took me several emails to get it refunded. General Manager, Marketing at AC Hotel by Marriott Boston Downtown, responded to this review Dear G3545QGpaulam,Thank you so much for taking the time to review your experience with us. We are glad that you were pleased with our property. However, I am very sorry for the disappointment you had with our destination fee. Our $25 daily destination fee is listed on our hotel website and includes a daily $25 food and beverage credit. I am very sorry this was not communicated effectively upon your arrival. Your feedback is incredibly valuable to us and helps us focus on areas of improvement for future stays. We would love to host you again in the future for a much-improved experience.Sincerely,The Leadership Team at AC Hotel Boston Downtown

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