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Staypineapple, A Delightful Hotel, South End

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Staypineapple, A Delightful Hotel, South End

locationBack Bay, Boston - MA

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About  Staypineapple, A Delightful Hotel, South EndAbout Staypineapple, A Delightful Hotel, South End

Location

This hotel welcomes guests in Boston.

Facility

The hotel has a lift and features 56 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service and a childcare service. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests are sure to get a good night's sleep in the king-size bed. Extra beds can be requested. A desk is provided. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, billiards, a spa and a sauna. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day.

 Amenities at Staypineapple, A Delightful Hotel, South End Amenities at Staypineapple, A Delightful Hotel, South End

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Disability-friendly

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      Hotel Safe

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      Lifts

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      Pets

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      Restaurant(s)

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Sauna

LocationLocation

Map preview

Around this property:

Train Station

300 m

Subway Station

450 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

385

Very Good

138

Average

69

Poor

41

Terrible

27

Recent Reviews: 660

  • User:Theschecks

    Trip type: Family

    Great Stay!

    rating29 May 2026

    LOVED StayPineapple. Friendly and helpful concierge. Clean rooms. Comfy beds and bedding. Free bicycles. Supplied umbrellas when it was raining. Would stay again. One complaint: cheapest toilet paper and tissues I’ve ever had in a hotel. Fell apart. I don’t expect Charmin in a hotel. This was next level awful. Robert Thornton, Guest Services / Front Office at Staypineapple, A Delightful Hotel, South End Boston, responded to this review Thank you so much for the wonderful review! We’re thrilled to hear that you loved your stay with us and enjoyed our friendly team, clean rooms, comfortable beds, complimentary bicycles, and rainy-day umbrellas.We’re especially glad those little extras helped make your visit more enjoyable. That’s exactly the kind of easy, thoughtful experience we want our guests to have.That said, I’m very sorry to hear about the toilet paper and tissues. We completely understand how frustrating that must have been, and we appreciate you bringing it to our attention. Your feedback is helpful as we continue looking at ways to improve the guest experience.Thank you again for staying with us, Theschecks. We’re so happy to know you would stay with us again, and we’d love to welcome you back!
  • User:Carol W

    Trip type: Couples

    Great location with great potential

    rating29 May 2026

    My husband and I recently stayed here . The location was great and the front desk attendant and bartender were very nice and helpful. The complementary drinks at the bar were a nice touch as well as the refillable water bottle to take home.The room was small but cute. We did however find the heat pumps hard to regulate and were either freezing or overheating. The comforters were cozy but again hard to control body temperature. It would be nice to have separate sheets and a comforter.Overall we enjoyed our stay 😃 Robert Thornton, Guest Services / Front Office at Staypineapple, A Delightful Hotel, South End Boston, responded to this review Thank you so much, Carol, for taking the time to share your feedback. We’re so glad to hear that you and your husband enjoyed our location, found the room cute, and had such positive interactions with our front desk attendant and bartender.We’re also happy you enjoyed the complimentary drinks and refillable water bottle. Those little touches are part of what we hope makes the stay feel fun and memorable.I’m sorry to hear the heat pump was difficult to regulate during your stay. We understand how frustrating it can be when the room temperature swings between too warm and too cold, especially when you’re trying to get comfortable and relax. We also appreciate your note about the bedding setup and your preference for separate sheets and a comforter.Thank you again for staying with us, Carol. We truly appreciate your thoughtful comments and are glad that, overall, you enjoyed your stay. We hope to welcome you back again soon!
  • User:Kathryn-Claire B

    Trip type: Couples

    Tiny but good location

    rating26 May 2026

    The location is excellent. Quiet area of Back Bay - very residential and quaint. The Trophy Room was an excellent dinner option after we had spent the whole day in the rain and didn't want to go too far afield. The welcome drinks are a really nice touch. Our room was tiiiiny - but that seems par for the course here in Boston. The bathroom is a postage stamp, and I found myself not wanting to spend much time in the room because of how claustrophobic I was. The bedding is cool - I don't know of anywhere else stateside that has individual duvets instead of a full comforter and it's really cozy! However, the bed was a bit firm for me, and I woke up really stiff. If this isn't a big deal to you or you are on your own, it probably will not be an issue for you. All the employees were super kind and so I give them five stars. MJ Mauhad, General Manager at Staypineapple, A Delightful Hotel, South End Boston, responded to this review Thank you so much for your thoughtful review and for highlighting so many aspects of your stay with us! We’re delighted to hear you enjoyed our quiet Back Bay location, the cozy atmosphere of Trophy Room, and our welcome drinks — especially after a rainy Boston day.We also love that you enjoyed our signature European-style bedding experience with individual duvets! It’s one of the unique touches we’re proud to offer.We truly appreciate your honest feedback regarding the room size and bed firmness. As part of Boston’s historic charm, many buildings in the area do feature cozier room layouts, though we understand comfort preferences can vary from guest to guest.Most importantly, thank you for recognizing our team’s kindness and service. Your five-star comments about our staff mean a great deal to us, and we’ll be sure to share your feedback with the team.We hope to welcome you back again soon!Warm regards,The Staypineapple Boston Team
  • User:Lisa N

    Trip type: Couples

    Comfortable and friendly

    rating17 May 2026

    Very friendly and accommodating- clean , nice and quirky Robert Thornton, Guest Services / Front Office at Staypineapple, A Delightful Hotel, South End Boston, responded to this review Dear Lisa,Thank you so much for your kind review. I’m delighted to hear that you found your stay comfortable and enjoyed our friendly, accommodating team.I’m also glad our clean rooms and quirky Staypineapple personality helped make your visit a memorable one. We truly appreciate you choosing to stay with us and hope to welcome you back again soon.
  • User:Janell H

    Trip type: Couples

    Stay here!!

    rating08 May 2026

    My husband & I had a great vacation stay here. The bedding, pillows, coffee machine & Tommy Bahama products were a nice touch. Every employee we encountered was kind, courteous & friendly. A special shout out to Gabe, he was outstanding and went above and beyond our expectations with his kindness! This location is great for walking & we always felt very safe. We also LOVED the still water station near the front desk!!! MJ Mauhad, General Manager at Staypineapple, A Delightful Hotel, South End Boston, responded to this review Hi Janell,Thank you so much for your wonderful review and for choosing to stay with us! We are thrilled to hear that you and your husband had such a great vacation stay here in Boston.It means so much to know you enjoyed the bedding, pillows, coffee machine, Tommy Bahama amenities, and especially our still water station near the Front Desk! We work hard to create a comfortable and welcoming experience, so your kind words truly mean a lot to our team.Thank you as well for recognizing Gabe! I will be sure to share your comments with him — he will be so happy to hear that he made such a positive impact on your stay. We are very lucky to have him on our team.We greatly appreciate your support and hope to welcome you both back again soon for another amazing stay!Warm regards,MJ

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