Hampton Inn & Suites Dallas/Plano Central

Plano Area, Dallas - TX

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About Hampton Inn & Suites Dallas/Plano Central About Hampton Inn & Suites Dallas/Plano Central

Location

This hotel welcomes guests in Plano.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics and a spa.

Meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily.

Amenities at Hampton Inn & Suites Dallas/Plano Central

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Conference Room
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  CleanStay (Hilton)
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Sport/Entertainment
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  Aerobics
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  Gym
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  Indoor Pool
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  Jacuzzi
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  Number of Pools
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  Outdoor Pool(s)
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  Sun loungers

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

289

Very Good

Average

Poor

Terrible

Recent Reviews: 365

User:Tabani R
Trip type: Business
Best reward for my money…
03 Jun 2026
Nice and clean rooms, friendly staff, delicious breakfast, located around restaurants and shopping area. Easy access to and from highway. Verdie McVea, Owner at Hampton Inn & Suites Dallas/plano Central, responded to this review Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you found our rooms to be nice and clean, and that our staff made a positive impression on you. It's great to know that you enjoyed our delicious breakfast and appreciated our convenient location near restaurants and shopping. We strive to make access to the highway as easy as possible for our guests, and we're glad this was beneficial for you.Your feedback is truly appreciated, and we look forward to welcoming you back for another fantastic stay!Warm Regards, Guest Relations Manager Hampton Inn & Suites Denton
User:Brandi T
Trip type: Family
Front Desk Is The Worst I've Ever Experienced
15 Feb 2026
A simple lockout turned into one of the most unprofessional hotel experiences I’ve had.With a registered guest present and multiple forms of verification provided, the front desk refused to help, made an inappropriate “sex trafficking” comment, and escalated the situation to police after nearly an hour — while we were traveling with minors for a soccer tournament.Security policies are understandable. This was not about policy. It was about poor judgment and zero professionalism.Management should review this very carefully. Verdie McVea, Owner at Hampton Inn & Suites Dallas/plano Central, responded to this review Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the distressing situation you encountered at our front desk. It is concerning to hear about the lack of professionalism and the inappropriate comment made during your interaction. We understand how crucial it is to feel safe and supported, especially while traveling with minors for a tournament.Your feedback is invaluable, and we will certainly review this matter carefully to ensure that all our guests receive the respectful and helpful service they deserve. We appreciate you bringing this to our attention.Warm Regards, Guest Relations Manager Hampton Inn & Suites Denton
User:BCNU_in_ARK
Trip type: Couples
Quick Stay, Bad Locale.
02 Dec 2025
Starters, hard to get in and out of parking area. Not centrally located to other nearby businesses. People at front desk were always friendly and kind. Enjoyed the breakfast both days. Heater did not work for one night, no big deal. But the whole hallway did stink the two days. Verdie McVea, Owner at Hampton Inn & Suites Dallas/plano Central, responded to this review Hello guest,Thank you for taking the time to share your feedback about your recent stay with us. We’re glad to hear that our front desk team made a positive impression and that you enjoyed our breakfast offerings. However, we sincerely apologize for the challenges you faced with parking access and the odor in the hallway. Your comments regarding the heater are also noted, and we appreciate your understanding.We’re continuously working to improve our guest experience, and your insights are invaluable in this process. We hope you’ll consider staying with us again in the future, as we strive to provide a better experience.Warm Regards, Guest Relations Manager Hampton Inn & Suites Denton
User:D'Angelous D
Trip type: Couples
WE WERE LOCKED OUT OF OUR ROOM WITH OUR LUGGAGE INSIDE !
27 Nov 2025
Arrived to Plano with my girlfriend yesterday 11/ 26/2025 and checked in around 9 pm . We put our luggage up with no problem. 2 and a half hours later .Around 11:30 pm we came back and our door to our room was locked . We tried the digital key and physical , none worked . Go back to clerk at front desk she tried to fix the situation but it didn’t work again . We tell her that it was a funny smell in the hallway and our room when we first came . She comes up and agrees then let’s us in the room right next to us . After saying originally they didn’t have anymore rooms left ?? With our original room still being locked she tells us a maintenance man might not come until the morning … This woman ask us were we about to sleep in this new room without us having access to our belongings how were we suppose to sleep !? After waiting 10Minutes we come down the stairs to ask for a maintenance man she gets smart with my girlfriend and calls her a bitch . Then calls the cops on her like she was the original aggressor . The cops made us leave the hotel with only me having access to get our belongings . The entire time she had a way to get inside the room with our luggage and it took the cops to come for her to use it . This has never happened to me at any hotel ever ! Ridiculous. Cops didn’t ask us any questions only the hotel clerk . We didn’t have any input in the situation just her word against nothing basically . Verdie McVea, Owner at Hampton Inn & Suites Dallas/plano Central, responded to this review Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the distressing situation you faced during your stay. Being locked out of your room, especially with your luggage inside, is understandably frustrating. We regret that our staff's response did not meet your expectations and that you encountered issues with the room's access and the hallway's condition. Your feedback regarding the interaction with our team is important, and we will address this internally to ensure it does not happen again. We appreciate you bringing these matters to our attention, as they help us improve our service.Warm Regards, Guest Relations Manager Hampton Inn & Suites Denton
User:Jill H
Trip type: Business
Great spot
10 Nov 2025
Clean, spacious rooms. Friendly staff. Excellent value! The breakfast bar was stocked with my favorite items. Positive surprise... the keycard system worked perfectly my entire stay. I can't say that about all hotels. Verdie McVea, Owner at Hampton Inn & Suites Dallas/plano Central, responded to this review Dear Guest,Thank you for taking the time to share your experience with us! We’re thrilled to hear that you found our rooms clean and spacious, and that our friendly staff made your stay enjoyable. It’s wonderful to know that our breakfast bar met your expectations and included your favorite items. We also appreciate your positive feedback regarding our keycard system. It’s great to hear that it worked seamlessly throughout your stay, as we strive to provide a hassle-free experience for our guests.We hope to welcome you back to the Hampton Inn & Suites Denton soon!Warm Regards, Guest Relations Manager Hampton Inn & Suites Denton

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Hampton Inn & Suites Dallas/Plano Central

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Meals

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