Hilton Garden Inn Downtown Dallas

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Hilton Garden Inn Downtown Dallas

Downtown, Dallas - TX

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About Hilton Garden Inn Downtown Dallas About Hilton Garden Inn Downtown Dallas

Location

This hotel is located right in the heart of Dallas.

Facility

The hotel has a lift and features 171 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Guests can browse a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. There is a telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) in the rooms. Guests are always kept up-to-date thanks to the daily paper provided. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf and horse riding. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics.

Meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at Hilton Garden Inn Downtown Dallas

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Car Park
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  Conference Room
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  CleanStay (Hilton)
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  Contactless check-in/-out
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Sport/Entertainment
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  Aerobics
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  Billiards/Snooker
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  Cycling/Mountain Biking
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  Golf
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  Gym
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  Horse Riding
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  Indoor Pool
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  Number of Pools
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  Outdoor Pool(s)
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  Sun loungers
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  Sun terrace
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  Tennis

Location

Around this property:

Centre

2 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

479

Very Good

218

Average

109

Poor

Terrible

Recent Reviews: 912

User:Matthew P
Trip type: Solo travel
Not familiar with ADA laws.
21 May 2026
I’ve been a loyal Hilton customer for the last 3-4 years. I’ve never had an issue with a property until this week. I decided to visit the garden Inn in downtown Dallas. The manger was actually working the check in desk (David) when I approached with my service dog that’s a PTSD dog. We’ve been on many trips to mostly a Hilton property. His first question was “what’s her service” I said PTSD, he wouldn’t accept this as he asked many times with my same response, she’s a PTSD dog. He decided she was an emotionally support dog and wouldn’t acknowledge her service dog status as a Service Dog. David printed out a bunch of papers showing that emotional support dogs aren’t recognized. I kept telling him she’s a PTSD dog where I tried showing him an ID card that he ignored. I will be filling a complaint with the ADA on this matter. With all this we did visit a few other businesses downtown that had a hard time accepting her service dog status . General Manager, Guest Services / Front Office at Hilton Garden Inn Downtown Dallas, responded to this review Greetings Matthew,ADA does require for a service animal to be trained to complete a task. PTSD is not an identifiable task for an animal to be trained to do. Documentation is not required for service animals. As a courtesy, the fee will be removed from your bill for this occasion.
User:Ashleigh M
Trip type: Family
T in valet deserves a raise ! Beautiful property too !
21 May 2026
T in valet was amazing! I was nervous checking in as I’ve never been here and arrived alone. He was so helpful ! General Manager, Guest Services / Front Office at Hilton Garden Inn Downtown Dallas, responded to this review We are so grateful you took the time to share your experience, Ashleigh. Hearing how welcomed and supported you felt by T in valet truly means a lot to us, and our entire team is thrilled to know you felt comfortable right from arrival. It’s wonderful to know the beauty of Hilton Garden Inn Downtown Dallas also made a positive impression.We would love the opportunity to welcome you back the next time you’re in town!
User:Amanda K
Trip type: Family
Great stay.
08 May 2026
Simpleand easy process. Great view. Loved the valet parking. All staff inside and outside were friendly and nice! Really enjoyed our stay. General Manager, Guest Services / Front Office at Hilton Garden Inn Downtown Dallas, responded to this review We love hearing you had such a smooth experience from start to finish, O1665VIamandak. It is wonderful to know the view and valet parking stood out, and our team members made you feel welcome. Thank you for choosing Hilton Garden Inn Downtown Dallas. We can’t wait to have you back with us again!
User:Jamie M
Trip type: Couples
Vallet
01 May 2026
Great experience. Fast, friendly and helpful valet. Edgar was great! General Manager, Guest Services / Front Office at Hilton Garden Inn Downtown Dallas, responded to this review We are so glad you had such a great experience with us, Jamie! It’s wonderful to hear that Edgar and our valet team made your arrival easy and pleasant. Thank you for choosing the Hilton Garden Inn Downtown Dallas. We hope to welcome you back on your next visit!
User:Tyler S
Trip type: Friends getaway
Ten!
01 May 2026
Edgar was super helpful and courteous. Love that guy! General Manager, Guest Services / Front Office at Hilton Garden Inn Downtown Dallas, responded to this review What an uplifting review, Tyler! Edgar will be so pleased to know his helpfulness and kindness made such a wonderful impression on you. Thank you for highlighting his efforts and for sharing your experience at Hilton Garden Inn Downtown Dallas. We look forward to seeing you again soon!

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Hilton Garden Inn Downtown Dallas

Location

Facility

Rooms

Sport

Meals

Payment

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