Staybridge Suites Plano North - Frisco

Recent Reviews: 316

• User:jkweebs

  Trip type: Couples

  its just Ok

  11 Apr 2026

  So we were in town for a conference and planned on staying a couple of extra days to visit some friends. We chose Staybridge because we have stayed at multiple locations around the country. The young lady who checked us in barely spoke to me. No details about breakfast nothing. We had chosen a queen sutie and were given a queen suite and were given an accessible Queen studio suite. Not a problem if someone would have said something to me when I checked in but nothing. The breakfast was averageand did its job. The hotel overall was fairly clean and maintained fairly well. But for the area we were in and the price we paid I would have expected a little more.

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• User:Stacey T

  Trip type: Family

  Great place

  03 Jan 2026

  Wonderful experience! Front desk agent i believe Shawna went above and beyond to help my family enjoy there stay. Will return

• User:T8094NRamandat

  Trip type: Family

  Very nice hotel

  25 Dec 2025

  Very nice and clean hotel. Front desk staff great…. Shawna is very friendly and great personality! Will definitely come back

• User:Pioneer63461822731

  Trip type: Business

  Fantastic location. Convenient. Very hospitable staff.

  30 Aug 2024

  Fantastic location. Very hospitable staff. Loved the cleanliness, breakfast and social hour options. All rooms are big suites and well furnished. I didn’t know they offered daily rates and not just extended stay rates. I would highly recommend this hotel to any business or leisure traveler.

• User:Tiffany T

  Trip type: Family

  The most UNWELCOME I have ever felt, anywhere.

  10 Oct 2023

  Writing this review is proving to be challenging, but not for the usual reasons. Instead of struggling to recall the amenities we appreciated or the names of people we'd like to commend, I find myself searching for the right words to warn others. I want to strongly urge you to spend your money elsewhere. I'm trying to articulate my thoughts clearly and avoid sounding petty, focusing only on the major issues at hand because there are many, and they are deeply concerning.This hotel seized every opportunity to make our stay stressful, chaotic, and expensive. The prices only increased during our stay, never decreasing, even after we reached the "extended stay" required amount of time. Simultaneously, they made sure we never felt safe, welcomed, or cared for... a lot of effort is required for a hotel to not only make guests uncomfortable but also raise prices while making them feel unwelcome, I wish it weren't true. I wish I were exaggerating. As I type this, I'm contemplating how best to address this from my end, given the egregious actions by the hotel management (not the staff, but the actual managers and the hotel owner). Review guidelines state I can't mention names or specific amounts, but I can say this: Do not spend a dollar on staying at this hotel. I stayed for 2 weeks and caught 2 billing issues, no privacy or respect for the do not disturb notice on the door, housekeeping knocked EVERY day asking if we were checking out, to the point of redundancy and started feeling like it wasn't by mistake, never received one set of clean towels and toilet paper without me having to make at least 3 requests and waiting half the day, the laundry facilities here are disgusting and a fire hazard waiting to happen, there is trash littered all over the premises, the doggy area had no poop clean up bags available the entire time we were here, the grounds are poorly maintained not only in regard to landscaping, but there are giant active ant-piles everywhere, so if you have little kids or dogs, beware!! I was walking the dog one evening and narrowly missed planting my foot in an ant bed the size of small country. The trash receptacles outside are overflowing with trash at all times, (we were here 2 weeks) and although it appears there are a lot of "workers" and "managers" it seems like no actual work gets done around the facility. They had one front desk person at all times who is inundated, and management that doesn't assist but stands silently over their shoulder watching them. It was truly the strangest, and single handedly, the WORST thing ive ever experienced, and to think that I actually paid a small fortune to experience it, is even more disgusting. That is what I warn you about today, your hard earned money, deserves to be spent somewhere that it will be respected and appreciated, and you should be treated accordingly. Please, consider that before booking here at this location. This problem starts at the top, the hotel staff needs training on etiquette and customer service basics. There are about 4 too many managers, along with the "director of sales" who does absolutely nothing to help the poor girl all by herself at the front desk, and none of them know the first thing about hospitality, customer service or how to build relationships. The hotel owner and manager need training on hospitality, ethics and manners. This is a business built on "people" and you must treat them with respect.

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