Fairfield Inn & Suites Fort Lauderdale Airport & Cruise Port

Recent Reviews: 945

• User:FishinTexan

  Trip type: Couples

  Ok Hotel, Free Breakfast...not so much

  06 Feb 2026

  I have stayed at this hotel several times. This time it was chosen as a stopover for a cruise. It's starting to show its age. Our room smelled a bit musty. The bed is comfortable and despite being near the end of the Ft Lauderdale Airport runway and the comings and goings of airplanes, it really didn't impact our sleep. So, I'll try to be kind about the breakfast, one, its free. Two its the standard fair, my complaint is this. There is no flow to the set up. Condiments are placed before the main items, so instead of going down the line putting your plate together, you have to recircle to finish your item. Then a food delivery occurred during breakfast service. Maybe not the hotels fault. But maybe another delivery time should have been requested. But, instead of stacking it in a nearby service hall or behind the bar. It was stacked in the service area which was congested and already chaotic. Children were allowed to serve themselves in this chaotic environment which only added to the non flow ability. Again, its free. We could have gone someplace else that was close by.

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• User:Molly W

  Trip type: Family

  Ok For One Night

  01 Feb 2026

  We stayed here the night before our cruise. The hotel desk had only one person working with many people trying to check in. We had checked in online but still needed a room key. This was ridiculously annoying. They really should have had more staff during prime time check in. Our room was kind of worn for a Marriott property and the bathroom door would not close. I am certain the door has never been able to close since installation. This was not a normal expansion issue. The room served our purpose but for the cost I expect better from Marriott.

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• User:nyja44

  Trip type: Family

  Not as good as the reviews

  25 Jan 2026

  Hotel is Busy, not clean and breakfast was average at best. Shuttle service was unreliable and took nearly 30 mins after calling multiple times. Worst part was the front desk staff were less than helpful and not warm and welcoming as I have come to expect from Marriott experiences. Reina Carrillocirilo, General Manager at Fairfield Inn & Suites Fort Lauderdale Airport & Cruise Port, responded to this review Dear Nyja44,Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet the standards you rightly expect from a Marriott property.We apologize for the cleanliness concerns, the breakfast experience, and the inconvenience caused by the shuttle service delays. This is certainly not the level of service we aim to provide, and your comments have been shared with our F&B leader and transportation teams for immediate review.Most importantly, we are disappointed to hear that our front desk service did not feel warm or welcoming. Genuine hospitality is a core part of the Marriott experience, and we are addressing this with our team to ensure better service moving forward.We truly appreciate you bringing these matters to our attention, as feedback like yours helps us improve. We hope you will consider giving us another opportunity to provide the level of comfort and service you expect and deserve.Best Regards,

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• User:SNSEKRS

  Trip type: Family

  Well maintained hotel in great location with shuttle to airport provided

  14 Jan 2026

  Our family stayed at this Fairfield on the evening of Dec 23rd, our last night on our trip to FLA before heading home. I commended my wife for choosing the hotel for our last night because it was a great way to close out our vacation and made the early trip to the airport easy and hassle-free. The hotel is a little older but appears to be very well kept, well maintained and I thought the rooms were well cleaned. The parking lot was full so it appears a lot of people take advantage of this hotel for sleep,park and flys, etc. We stayed one night and used the shuttle early in the morning. Service was good and the van was a decent size. Service begins at 3a and I assume it goes not later than 12p. It runs every hour at the top of the hour and does make one other stop at another Fairfield (if necessary) before heading to the airport. The morning we left, the van was basically full from our Fairfield so we were taken directly to the airport which only took 5 mins to arrive at the airport. Then the driver dropped everyone off at their terminals. The hotel room comes with everything you need such as a small fridge, hair dryer and the like. I thought the room and hotel were spotless overall. There is a nice restaurant in the lobby and had some good happy hour deals. We did take advantage and had a couple of beers and it was nice to also have access to cold water, coffee and tea in the lobby. The hotel is easy access with no steps at the entrance. One of my favorite parts of the hotel was the pool area. It is outdoors but the pool is heated and is actually a nice length that you could do a couple of laps to unwind. It was great to get in a last little bit of sun before heading home. I felt the hotel location was good because you are a short ride to the Dania beach casino, Hollywood beach and right down the road is a community centre and park. There is a Wendy's in the parking lot of the hotel, a small deli/wrap restaurant across the street. We tried the deli across the street and enjoyed our wraps but my son was hungry later on so we took a short walk to Pepe's Street tacos, which was well worth the walk. There is some fine dining in the area, as we did walk by a nice seafood and steakhouse, which looked very good. The only unfortunate part about the hotel with respect to families that might stay is that there does not appear to be any large stores nearby such as a Wal-Mart, Walgreens, etc...I would definitely stay again to use the shuttle service to the airport, or sleep and park ahead of cruise. I would definitely stay as a reasonable option to be close to the Dania and Hollywood beach areas and be able to easily get to the beach, etc using a ride service. Reina Carrillocirilo, General Manager at Fairfield Inn & Suites Fort Lauderdale Airport & Cruise Port, responded to this review Dear SNSEKRS,Thank you so much for sharing such a thoughtful and detailed review of your stay with us. We’re truly delighted to hear that your visit was a positive way to close out your family vacation and that our location and airport shuttle made your early departure easy and stress-free.We appreciate your kind comments about our cleanliness, room amenities, and overall upkeep of the hotel. It’s also great to hear that you enjoyed the shuttle service, lobby restaurant, and especially the heated outdoor pool — it’s wonderful to know you were able to relax and soak up some last sunshine before heading home.We’re glad our location worked well for you, whether it was exploring nearby beaches, dining options, or taking advantage of the park-and-fly convenience. Your feedback regarding nearby shopping options is also appreciated and helpful for future guests planning family stays.Thank you again for choosing our Fairfield and for recommending us as a convenient and comfortable option for airport, cruise, and beach travel. We truly hope to welcome you and your family back again in the future.Sincerely,

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• User:Jeannette D

  Trip type: Family

  Terrible customer service and support

  28 Dec 2025

  Terrible customer service and support. When we checked in our air conditioning was set at the lowest possible setting- 60 degrees, way too cold for most normal Floridians. When I tried to turn on the heat to warm up the room it would not go on so I had to prop open the door to get the temp to go up a few degrees. Front desk did not answer the phone so I had to go all the way down to front desk to speak with someone. They sent 2 maintenance men up with me and neither could get the heat to work either, (all they did was push a few buttons) plus they did not speak any English. They tried to explain to me how the thermostat worked and I had to try to explain to them that I knew how to use it. They then used Google Translate to tell me there’s no heat available and just left! I then called the front desk again and they answered and told me I’d have to come all the way back downstairs to get my own space heater. They did not offer to bring it up! The heater solved our temperature issue but made the room smell weird, and it was all too much inconvenience on my part. The free breakfast buffet the next morning was more packed than I had ever seen. Unsupervised kids playing with the coffee milk and creamers. And then to top it off I get home and see a $10 charge on my credit card for something- I guess they charge for rudeness and inconvenience now?! AND I still cannot get thru to ANY live person to see what I was charged for. Terrible experience!! I will not go back. Reina Carrillocirilo, General Manager at Fairfield Inn & Suites Fort Lauderdale Airport & Cruise Port, responded to this review Dear 688jeannetted,Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you experienced during your stay. This is not the level of service or comfort we strive to provide.We regret the issues you encountered with the room temperature, the delay in assistance, and the lack of clear communication. Your concerns regarding our staff response, breakfast experience, and the unexpected charge have been shared with our management team for immediate review.We would appreciate the opportunity to look into the charge and address your concerns directly. Please contact our management team at your convenience so we can assist you further.Thank you again for bringing this to our attention. Your feedback helps us improve, and we hope to have the opportunity to better serve you in the future.Sincerely,

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