Hampton Inn Boca Raton-Deerfield Beach

Recent Reviews: 948

• User:Departure00006640616

  Trip type: Solo travel

  Please give this place a try. Melissa the manager is wonderful and has a great staff and facility.

  16 Nov 2025

  Centrally located between Deerfield Beach and Boca, this hotel is the right mix between price and location. The hotel is spotless! The staff is 100% friendly and accommodating. I have stayed here 3 times now and will go. back again. Very quiet, as the rooms seem very insulated. Newly designed its atmosphere is clean and calm. The outdoor pool was spotless, the laundry facilities were all new LG machines. The gym was well equipped for a Hampton and the breakfast was very good. HamptonInn HWW, Owner at Hampton Inn Boca Raton-deerfield Beach, responded to this review Thank you so much for your wonderful feedback. We’re thrilled to hear that our location, cleanliness, and amenities made your stay enjoyable. It’s especially rewarding to know that our team made you feel welcomed and well taken care of.We’re grateful for your continued loyalty over your three visits, and it’s great to hear that the quiet rooms, refreshed design, spotless pool, updated laundry facilities, well‑equipped gym, and breakfast all contributed to a positive experience.We truly appreciate you taking the time to share your thoughts, and we look forward to welcoming you back again for another excellent stay.

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• User:Suzanne A

  Trip type: Couples

  Room was very clean and comfortable. We booked a king bed but was given 2. Woman at check-in was unaccomadating.

  29 Sept 2025

  Clean and comfortable room. Woman at check-in was unaccomadating when the room was 2 queens instead of the one king we booked. HamptonInn HWW, Owner at Hampton Inn Boca Raton-deerfield Beach, responded to this review Thank you for taking the time to share your experience with us. We're delighted to hear that you found your room clean and comfortable — our housekeeping team will be pleased to know their efforts made a positive impression.However, I’m truly sorry to learn that your room assignment did not match your reservation and that your check-in experience was not as welcoming as it should have been. This is not the level of service we strive to provide, and I sincerely apologize for the inconvenience and disappointment caused.Please know that your feedback has been shared with our front desk team so we can ensure better communication and accommodation in the future. If there’s anything we can do to make this right or assist with a future stay, we’d love the opportunity.

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• User:Faye ariele F

  Trip type: Business

  0 star rating.

  12 Sept 2025

  First room that was assigned to me had a clogged sink ,no one came to fix it and finally asked to move to a different room that was complete functional The new room was worse I'm sorry to say than the first ,when pulling the bed covers back there was hair all over the sheet and on the pillow case.Since I didn't have the strength to m8ve again asked for new bedding and I made the bed again myself. I was so disgusted with experience that I still had to put clean towels on the bed to be able to sleep on it.Im checking out early as I simply am too disgusted by this to stay any longer. HamptonInn HWW, Owner at Hampton Inn Boca Raton-deerfield Beach, responded to this review Thank you for sharing your experience with us. I want to extend my deepest apologies for the issues you encountered during your stay. What you described is far below the standards we strive to uphold, and I’m truly sorry for the discomfort and frustration this caused.From the clogged sink in your first room to the unacceptable condition of the bedding in the second, it’s clear we failed to provide the quality and care you deserve. I understand how upsetting it must have been to feel you had no choice but to remake the bed yourself and use towels just to feel comfortable enough to sleep. That’s not the experience we want any guest to have.Please know that your feedback has been shared with our housekeeping and maintenance teams for immediate review and corrective action. We are also addressing this with our leadership team to ensure accountability and prevent future occurrences.If you’re open to it, I’d appreciate the opportunity to speak with you directly and make this right. Your comfort and trust are very important to us.

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• User:Michelle M

  Trip type: Business

  Rude staff (cleaning & late-night)

  04 Sept 2025

  I used to stay here all the time for business. I preferred it over the nearby Doubletree, due to its better cleanliness and mini breakfast buffet. However, some of the staff are just plain rude.The day/evening front desk folks are super nice and helpful (Barbara and I forget the gentleman's name). The maintenance guy (Javier? maybe?) is also a gem. Unfortunately, the cleaning staff have been rude to me and the late-night front desk person (I arrived after midnight due to a flight delay) was the most horrible staff member I've ever experienced at any hotel. That was the straw that broke the camel's back. So, even though the Hampton is physically nicer than the Doubletree, I'm going back to the Doubletree from now on because at least I get treated with basic courtesy and respect there. HamptonInn HWW, Owner at Hampton Inn Boca Raton-deerfield Beach, responded to this review Thank you for your honest and detailed feedback. We truly appreciate your loyalty over the years and are very sorry to hear that your recent experience did not reflect the high standards you’ve come to expect from us.I’m glad to hear that Barbara, our evening front desk team, and our maintenance staff made a positive impression — I’ll be sure to pass along your kind words to them. However, I’m deeply concerned about the interactions you had with our late-night front desk and housekeeping teams. Courtesy and respect are the foundation of our guest service, and I sincerely apologize that you were made to feel otherwise.Your comments have been shared with our leadership team for immediate review and follow-up. We are committed to addressing these concerns directly with the staff involved and reinforcing our expectations for professionalism and guest care.We would love the opportunity to regain your trust. If you’re open to it, I’d be happy to speak with you personally to learn more and see how we can make things right.

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• User:Lala_Tink2008

  Trip type: Friends getaway

  (Just Outside) Deerfield Beach!

  11 Aug 2025

  This hotel was booked for our first stay on our road trip of Florida in May 2025. Finding accommodation coming from the UK at a sensible price is getting more difficult in the USA but this one did fit the bill for the area.This hotel is located just off the I95! It’s then about a 10-15 minute drive to the centre of Deerfield Beach which on a side note is a lovely town. At this hotel you will need a vehicle to get where you need to go or an Uber. There is a bus which will take you to town from the main road.Hampton Inns are pretty consistent! The rooms are bright and airy and are always found clean. This one was no exception. The slight change we noticed as this was our first trip to the USA post Covid, the rooms are now cleaned every other day. This didn’t bother us but it is relevant.Another constant is the breakfast! It’s not a vast choice but there is plenty to choose from to start the day plus the coffee was always hot.The staff we engaged with were friendly at the hotel. We did appreciate the time Bruce gave us with regard to travelling to Key West for our next stop which proved to be a great help. Overall we were pleased with this hotel. It’s about a 45 drive from Fort Lauderdale and about an hour or so from Miami. It’s an ideal base for the area and as said Deerfield Beach is a cracking town to stay in and felt very safe. HamptonInn HWW, Owner at Hampton Inn Boca Raton-deerfield Beach, responded to this review Thank you so much for taking the time to share your experience with us. We're thrilled to hear that our hotel served as a comfortable and convenient starting point for your Florida road trip, and that it met your expectations for value—especially coming from overseas where pricing can be a challenge.It’s great to know you enjoyed the bright, clean rooms and found our location practical for exploring Deerfield Beach and beyond. We appreciate your note about the cleaning schedule post-COVID; while many guests have adapted to the change, your feedback helps us continue evaluating what works best for everyone.We're also glad the breakfast and hot coffee helped kickstart your mornings, and that Bruce was able to assist with your travel plans—he’ll be pleased to hear he made a difference.Thank you again for your thoughtful review. We’re happy to have been part of your journey and hope to welcome you back on your next adventure through Florida. Safe travels!

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