Vacation Village At Bonaventure

Recent Reviews: 3580

• User:Vacationer201059

  Trip type:

  This was probably really nice--in the '80s

  04 May 2026

  The resort property was pretty nice. Well kept grounds, pool area, etc. What was surprising was the age and wear on the guest suites. Very old, very worn out. The dishwasher required repair, a panel on the lower cabinets just fell off one day, the refrigerator vibrated and hummed and so much more. It's unfortunate that the management has failed to properly invest in the facilities because I'm sure it was beautiful, maybe a couple of decades ago. We won't book here again.

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• User:michellebassett001

  Trip type:

  Outdated and poorly maintained.

  03 May 2026

  We were assigned room 7303B in the Osprey Building. Our floor did not have a “down” button for the elevator. More importantly, when I stepped into the shower, I slipped and fell, injuring my leg and shoulder. I noticed a slimy film on the shower floor. As more time passed, I realized the drain was clogged and the water was not draining, causing the shower to fill with water.I called the front desk to report that I had fallen and that the shower was not draining. They said they would send someone up. When the technician arrived, he informed me that he could pour chemicals down the drain, but no one would be able to use the shower for a few hours. As a result, my children were unable to shower.

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• User:elizabethotero98

  Trip type:

  Stayed for F1 weekend

  03 May 2026

  The service was good only thing is that housekeeping didn’t clean the days we stayed there. Also, the beds and sofa beds the mattress were a bit thin not as thick and if you move it would make a sound. Also, we stayed in Unit A&B and the A one was bigger than the B and had more space and a bigger bathroom and room. Also, in Unit A you could change temp of the AC but not in B it was automatically at 68. But other than that it was good the pool was fantastic and the water was just right and they had music playing and they gave out free cotton candy for everyone and the grills were gas and you have to bring everything else for it. Andrea Wilson, Owner at Vacation Village at Weston, responded to this review Thank you for taking the time to share all of this! We are so glad the pool was fantastic, the water temperature was just right, and that the music and free cotton candy made for a fun and festive atmosphere. That is the kind of experience we love creating! We do sincerely apologize for the housekeeping not servicing your rooms during your stay. That is something that should never happen and we are passing that directly to our team. We also hear you on the thin mattresses and the noise and on the differences between Unit A and B including the AC controls. That kind of inconsistency between connected units is something we want to address and your detailed feedback helps us do exactly that. We hope to welcome you back for a much more consistent and comfortable stay very soon!

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• User:mcm28alex

  Trip type:

  Great Value For the Money

  02 May 2026

  The property is very very nice. The value was exceptional for the room. We stayed 2 nights and it was a full 1 bedroom condo with a kitchen. It is an event at Registration and then going to find where your condo is. The gentleman at the front desk did direct me to the wrong building so it was time consuming as I had to go hunt down my room in another building. Our bathroom sinks were both clogged which housekeeping should of flagged that repair before we went to the room. Also, the air conditioner was loud when it turned on and off all night. I could sleep in the bedroom with both doors closed but my friend who had the sofa could not sleep due to the noise every 15 minutes all night. Also, this property needs to be drug free. The people below use were heavy marijuana users and the smoke just rose up from their balcony to ours so we couldn't go outside as they were smoking in the morning and at night. I did complain about this but they said they really did not have a policy about drug use on the balconies. Lastly, on checkout morning as I was trying to leave at 7am, all the luggage carts were gone. Apparently it is a thing there that people put the luggage carts in their rooms the night before and keep them all night. That is not fair. It should be first come first serve. Management needs to handle this issue as there were a lot of elderly people struggling to get their things into the cars and elevator. It took me 3 trips up and down the elevator to get my things into my vehicle. Very very time consuming and I'm handicapped as well. Here is a solution: put a GPS on all these carts and fine these people bigtime who keep these luggage carts in their room all night. That will stop this problem. Anyway, on a positive note, the room was a truly great value and the pool was beautiful. Poolside offered tons of chairs, umbrellas, towels, free water and lemonade, and for awhile free ice coffee. Andrea Wilson, Owner at Vacation Village at Weston, responded to this review Thank you so much for taking the time to share such a detailed and thoughtful review. We are truly glad the room delivered exceptional value, the pool was beautiful, and that the overall space felt like a great home away from home for your stay. That is exactly what we aim for every time. However we sincerely apologize for the multiple issues you experienced. Being directed to the wrong building, clogged bathroom sinks, a loud AC keeping your friend up all night, marijuana smoke rising from the balcony below, and struggling without a luggage cart as a person with a handicap on checkout morning. Every single one of these is unacceptable and we are deeply sorry. Your luggage cart suggestion is genuinely practical and we are passing it along to our management team along with all of your other feedback. You deserved a smooth and comfortable experience from start to finish and we fell short. We would love the opportunity to make this right and we hope you will give us another chance to show you the stay this beautiful property is truly capable of delivering.

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• User:asgratz

  Trip type: Couples

  Friendly, helpful staff!

  30 Apr 2026

  All of the staff are very friendly and helpful. Eduardo in Ibis and John Lopez in Crane go above and beyond to help any way they can. The front desk staff remain patient and kind, even when they are dealing with rude guests. The pool staff do a great job with entertainment and keeping the area clean and organized. Their friendly greetings each day at the towel area always made me smile. Rooms are spacious and well-equipped. As mentioned in other reviews, they are very dated. We will be back! Andrea Wilson, Owner at Vacation Village at Weston, responded to this review What a wonderful review and what a team you have highlighted! Eduardo in Ibis and John Lopez in Crane are exactly the kind of people who make Vacatia feel like home and we are so incredibly proud of them both. Going above and beyond is just who they are. We also want to give a big shoutout to our front desk team for their patience and grace and to our pool staff for those friendly daily greetings that clearly made a lasting impression. Every single one of them will be hearing about this! We hear you on the rooms being dated and we appreciate the honesty. Updates are on our radar and we hope you will see the progress with every visit. We are so glad you will be back and we cannot wait to welcome you again very soon!

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