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Royal Kona Resort

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Royal Kona Resort

locationKailua - Kona, Hawaii - The Big Island - HI

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About Royal Kona ResortAbout Royal Kona Resort

Location

Set on the oceanfront overlooking Kailua Bay in the heart of Kona town, the resort is within walking distance of restaurants, shops, historical sites and activities. The resort is conveniently located 15 km south of the Kona International Airport.

Facility

The resort has a lift and features 390 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car (for a fee). Further services include room service, a laundry service, a hairdresser and a coin-operated laundry.

Rooms

Rooms are equipped with air conditioning. Guests can enjoy the sea view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

Sport

Indoors or outdoors, saltwater or freshwater, swimming pools provide the ideal place for guests to take a break and strike that perfect balance between exercise and relaxation. There are children's pools as well. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and golf are available. With snorkelling and diving available, the resort also caters to water sports enthusiasts. Sport and leisure facilities at the resort include a gym and yoga. The wellness area features various facilities, such as a spa, a sauna, a steam bath, a beauty salon and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Royal Kona Resort Amenities at Royal Kona Resort

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Children's Pool

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Saltwater Pool

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1935

Very Good

2130

Average

957

Poor

425

Terrible

309

Recent Reviews: 5756

  • User:Tracy V

    Trip type: Family

    Coming back for more

    rating11 Jun 2026

    Great location, friendly staff, beautiful view, nice beach bar… will definitely stay at Royal Kona Resort again!

  • User:Cruiser60862836641

    Trip type: Family

    Awesome

    rating06 Jun 2026

    Family oriented, ok pool, staff really nice bar is the bomb right ny ocean Royal Kona Resort, Guest Services / Front Office at Royal Kona Resort, responded to this review Aloha, thank you for taking the time to leave a kind review. We're so pleased your visit was memorable and hope your next visit will be just as wonderful.Mahalo,Royal Kona Resort Customer Satisfaction Team

  • User:Curtis B

    Trip type: Couples

    Honeymoon

    rating06 Jun 2026

    It’s a neat place. Like stepping back in time. Very relaxing. Royal Kona Resort, Guest Services / Front Office at Royal Kona Resort, responded to this review Aloha, thank you for your wonderful review. We are delighted you enjoyed your visit and look forward to welcoming you back soon.Mahalo,Royal Kona Resort Customer Satisfaction Team

  • User:Gina R

    Trip type: Family

    Great place. Restaurant could do better

    rating02 Jun 2026

    Excellent hotel. Great location. Very attentive staff. Clean rooms. Restaurant right on the shore- eat while watching the waves. Only comment: restaurant lunch and dinner options could be more. The food could be better. Royal Kona Resort, Guest Services / Front Office at Royal Kona Resort, responded to this review Aloha, and thank you for your wonderful review. We're delighted to hear that you enjoyed our location, attentive staff, clean accommodations, and the beautiful oceanfront dining experience. It's always rewarding to know our guests appreciate the unique setting and hospitality we strive to provide. We also appreciate your feedback regarding our restaurant's lunch and dinner offerings. Guest comments like yours are invaluable as we continually evaluate our menus and dining experience. We will be sure to share your suggestions with our culinary team for consideration. Thank you for choosing to stay with us. We hope to welcome you back again soon for another memorable visit.Mahalo,Royal Kona Resort Customer Satisfaction Team

  • User:Nina R

    Trip type: Family

    Few words

    rating31 May 2026

    The view from our balcony is amazing. Staff from the gift shop, grounds and housekeeping are very accommodating. That’s all I can say. I don’t think the facilities provided what they say they will provide. There is only a lagoon and small pool for all the guest. There was a snag in our reservation we need an ADA ROOM. But,don’t use Expedia. Use trip advisor or something else. Royal Kona Resort, Guest Services / Front Office at Royal Kona Resort, responded to this review Aloha Nina, thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the amazing view from your balcony and that our gift shop, grounds, and housekeeping team members provided accommodation service during your stay. We will be sure to share your kind comments with them. We are sorry to learn that aspects of your experience did not meet your expectations. We understand your disappointment regarding the facilities and the concerns you encountered with your reservation, particularly your need for an ADA-accessible room. Providing accurate information and ensuring accommodations meet our guests' needs are very important to us, and we regret any frustration caused. We appreciate your feedback, as it helps us identify opportunities for improvement. We would welcome the opportunity to learn more about your experience and discuss your concerns further. Please feel free to contact us directly at your convenience. Thank you again for your comments, and we hope to have the opportunity to provide a better experience in the future.Mahalo,Royal Kona Resort Customer Satisfaction Team

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