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City Express By Marriott Houston Intercontinental Airport

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City Express By Marriott Houston Intercontinental Airport

locationGeorge Bush Intercontinental Airport Area, Houston - TX

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About City Express By Marriott Houston Intercontinental AirportAbout City Express By Marriott Houston Intercontinental Airport

Location

This hotel is located in the heart of Houston.

Facility

The hotel has a lift and features 90 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning. A balcony is among the standard amenities of some rooms. Rooms have a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including golf, a gym and a spa.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at City Express By Marriott Houston Intercontinental Airport Amenities at City Express By Marriott Houston Intercontinental Airport

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

LocationLocation

Map preview

Around this property:

Centre

24 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

33

Very Good

38

Average

40

Poor

25

Terrible

69

Recent Reviews: 205

  • User:Bunker M

    Trip type: Family

    Never got picked back up

    rating12 Oct 2025

    Waited 2 1/2 hours for the shuttle to pick us back up from the airport traffic was really light was not an excuse we called him he told us 30 minutes then we called back 45 minutes later he told me I’d be there in 10 minutes this went on back-and-forth for 2 1/2 hours he never picked us up ended up taking a cab back to the Hotel paid it out of pocket won’t expense it took us 13 minutes to get back to the hotel I was watching traffic the whole time yes it was a little busy but not enough to have it that far of a delay the trip back to the hotel super fast with the taxi 13 minutes so yes I would understand if it might’ve took a little bit longer to come and get us but 2 1/2 hours and Steel never picked us up after we picked our car up we still never received a phone call that they were looking for us I don’t think they ever planned on picking us up if you use this service just know that you might have to get a ride back on your own And if you’re OK with that’s fine the hotel is in very bad shape and this repair there is way better options out there that shuttle back-and-forth and have parking for the same price buyers beware

  • User:Robert R

    Trip type: Solo travel

    Cancelled Flight / Put Up in Dump of A Hotel

    rating06 May 2025

    What a dump of a hotel.I cannot believe United would even consider putting a Premier Member in such a dump of a hotel.Got to Houston and United cancelled my flight to my final destination. Put me up in this nasty, stinking dump of a hotel.People are rude, shuttle drive has not had a shower or deodorant in a few days OMG. I knew I was in trouble soon has I got on the shuttle at IAH. If I was not so tired and being so late I would have left immediately. I wrote a very poor review to United also. Just unbelievable… OMGNO FOOD OPTIONS AT ALL AND NO RESTAURANT IN WALKING DISTANCE.Should close down and demolish this nasty stinking dump of a hotel. Unbelievable!!!!!!!

  • User:MotherBucker

    Trip type: Family

    Avoid unless desperate

    rating05 May 2025

    It is obvious why this was the hotel with availability after Delta canceled our flight and gave us vouchers. The mildew smell is overpowering. The lobby is dark. The lift is dingy. This is the ice machine on the second floor. Yuck!Front desk person was helpful and volunteered shuttle information for early morning flight.

  • User:Char E

    Trip type: Family

    Susie who help us and made us feel welcome Susie did a good job very helpful and friendly

    rating08 Mar 2025

    This is one of the best hotels I been to in Houston texas area good food friendly service Susie was my favorite very helpful housekeeping cooks restaurant staff was amazing I didn’t have to worry about someone breaking into our vehicle they had a patrol office in the parking lot 24 hours we will be back to this location especially to meet Susie again at the grunt desk

  • User:ChristineH371

    Trip type: Couples

    Avoid this hotel

    rating18 Feb 2025

    This is one of the hotels United Airlines uses, and we were referred to there when our flight was delayed overnight. Upon entering the hotel, we noticed a stench. We thought it was just something in the entryway. Unfortunately, that was not the case. Our room also had the same bad, damp, musty smell. The bed and pillows were uncomfortable and lumpy. The combination of the uncomfortable bed and the bad smell resulted in a night of no sleep. The only good thing about this hotel was the gentleman who was working that night. He was pleasant and helpful.

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