Days Inn By Wyndham Houston

Recent Reviews: 306

• User:shannan1971

  Trip type:

  Worst hotel experience ever

  22 Apr 2026

  I was not spoken to the entire checkin process because the clerk was on his cellphone. I requested late checkout and was told ‘call tomorrow’. The room was not clean, the floor was not swept. There was dirt in the bed when folded back the sheets. The shower only had standing hot water, no warm or cold. Toilet didn’t flush properly. Housekeeping barged into the room the next morning while we were gathering up our things to leave. Overall worst hotel experience I’ve ever had. Hotel Manager, Other at Days Inn by Wyndham Houston, responded to this review Dear Guest,We appreciate you taking the time to share detailed feedback regarding your recent stay with us. Your comments are important and help us identify serious areas requiring immediate attention and improvement.We have noted your concerns regarding the check-in experience, staff attentiveness, cleanliness of the room and bedding, shower temperature issues, toilet functionality, and the housekeeping interruption while preparing to leave. These matters have been shared with management, housekeeping, and maintenance teams for thorough review and corrective action. We understand the impact these issues had on your stay and will continue working to improve service standards, room inspections, and guest comfort moving forward.Sincerely, Hotel Manager

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• User:Relax21285730019

  Trip type:

  Poor Management

  14 Jul 2025

  Poor Facility by a chain hotel. I was very disappointed. I did not get any value to my investment that I made in this reservation Hotel Manager, Other at Days Inn by Wyndham Houston, responded to this review Dear Guest, We apologize for the inconveniences you had. We are inspecting the issue you have mentioned and will take strict actions to resolve it. I request your understanding and appreciate your patience. Your feedback is important to us, and you will have a seamless stay next time. I look forward to welcoming you again.Sincerely,Hotel Manager

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• User:Jim A C

  Trip type:

  Never again

  25 Jun 2025

  The worst customer service in my life. Don't take care the customer and the law. They don't know the word respect plus a bad intermet service. Hotel Manager, Other at Days Inn by Wyndham Houston, responded to this review Dear Jim,We're very sorry to hear about your experience. This is not the level of service we strive to provide. Your feedback about customer service, respect, and internet issues is deeply concerning and will be shared with management for immediate review.Sincerely, Hotel Manager

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• User:Amanda S

  Trip type: Friends getaway

  Harassment true the hotel stuff

  15 Jan 2025

  Nightmare- people have some self respect and never ever book this hotel! The hotel staff feels annoyed when guests come because they prefer to make their private phone calls. Simple inquiries are perceived as harassmentTo harass the guess the create story, fake guest reports of complains Simple service, like water or coffee—forget itIf guests try to complain, the police will be called on the guest and guests who has fully already paid for the entire stay will be simply forced to land on the streetRooms are very very dirty, rooms are stinkyBathrooms has no doorsStuff is very very rude to the guest The most of stuff are students and work full time, but the come with F1 visa and work under the tables I don’t need an apology from the hotel manager. You are a liar, a bald- faced liar and your words are hollow You are responsible for your stuff Your actions has proved what and who you are and what you are cable off Dear hotel manager I wish you the treatment you give to your guess and may karma hit you very very hardDear Hotel Guest, no money in this world is worthy to let your self disrespected Pay more and respect yourselfTalk is cheap- actions are priceless Hotel Manager, Other at Days Inn by Wyndham Houston, responded to this review Dear Guest,We are deeply sorry to hear about your negative experience. Providing excellent service is important to us, and we regret that your stay did not reflect that. Your feedback has been taken seriously, and we will be addressing these concerns internally with both the staff and management. We value all guest experiences and strive to improve. Thank you for sharing your thoughts.Sincerely, Hotel Manager

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• User:Chris C

  Trip type: Business

  Very poor place to stay.

  17 Nov 2024

  The night staff was disrespectful and acted like I was bothering him by checking in. The room looked like it was cleaned as long as the maid did not have to bend over. Trash behind the trash can under the sink and trash in the bed side drawer. Mattress was lumpy and saggy. Breakfast was extremely minimal. Very disappointing. Hotel Manager, Other at Days Inn by Wyndham Houston, responded to this review Dear Guest,Thank you for your feedback. We are sorry to hear about your disappointing experience. We strive to offer exceptional service, and it's concerning to hear about the issues with both the cleanliness of your room and the behavior of our night staff. Please rest assured that we are addressing these matters to ensure better experiences moving forward. We also apologize for the breakfast not meeting your expectations, and we will work to improve the variety offered. We hope you will consider giving us another opportunity in the future.Sincerely, Hotel Manager

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