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Hampton Inn Houston I-10 East

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Hampton Inn Houston I-10 East

locationDowntown, Houston - TX

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About Hampton Inn Houston I-10 EastAbout Hampton Inn Houston I-10 East

Location

This hotel warmly welcomes guests in Houston.

Facility

The hotel has a lift and features 89 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, billiards, aerobics and a spa.

Meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hampton Inn Houston I-10 East Amenities at Hampton Inn Houston I-10 East

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Golf

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

171

Very Good

51

Average

16

Poor

10

Terrible

14

Recent Reviews: 262

  • User:dawnmelan2024

    Trip type: Family

    Just an okay stay, liked but did not love

    rating21 Apr 2026

    The Hotel was okay, there are a lot of touch ups in the rooms that’s noticeable, which makes it look dated and dirty. Breakfast was good. Rooms were clean. Beds were hard and very uncomfortable. The water did not come on one morning in the shower, or sink. I had to brush my teeth with a bottle of water.

  • User:Amen R

    Trip type: Solo travel

    Bugs hotel

    rating27 Jun 2025

    Make sure you asked for a clean room, or better yet go to any other hotel. It was my first night staying and I was eating takeout on the desk when all of a sudden see a cockroach come from behind the desk towards my food. The nastiest thing I’ve ever experienced in any hotel truthfully. But yet it gets worse. I get my things packed cause I was expecting a full refund and or room change, when I go to close my bag and see whats seemed to be either a tick or worse, a bed bug. I go downstairs and only get offered stupid points and no refund. I literally can’t sleep because of how disgusted I am.(also some random peach under the sink proving to me they NEVER cleaned my room.

  • User:Diana R

    Trip type: Business

    Poor customer service

    rating26 Mar 2025

    I had a very disappointing experience at Hampton Inn Houston I-10 East this morning. While waiting for my son, who was taking a state test at this facility, I needed WiFi to handle an urgent matter. As a Hilton Honors member, I expected at least a basic level of courtesy, but when I politely asked the front desk lady for access, her response was not only unhelpful but outright rude. She dismissively told me that only guests are allowed to use the WiFi, with an attitude that made me feel completely unwelcome.I understand policies, but there is always a professional and courteous way to communicate them. A little kindness goes a long way, especially in the hospitality industry. Because of this experience, I will never stay at a Hampton Inn again and will not recommend this hotel or any Hilton properties to anyone. Clearly, customer service is not a priority here.

  • User:christian F

    Trip type: Family

    Motel experience

    rating22 Jul 2024

    I stayed here i was not told the tv was not working they dont have smart tv two towels were ripped chair all peeled off it just made my room feel very outdated also my ac was not working properly it took several hours to get the room to 70. It was at 74

  • User:PeppermintPatti123

    Trip type: Couples

    Spectacular Service

    rating08 Apr 2024

    WOW we were so impressed with Kaniya’s level of expertise and professionalism. We stayed at your hotel as we wanted a place to rest before the Warriors/Rockets game and afterwards since we drove in from Beaumont TX. It was my first time seeing the Warriors, so I was already on a high. Nothing beats a high than a rude and selfless person waiting on you like not only do they hate their day but they hate their job. We did not get this from Kaniya. Kaniya greeted us with a SMILE, gave us directions to our room, told us about the amenities in the room, where and what time breakfast would be served, where and what time the cupboard was open and so much more….she literally took all the guess work out from our stay which was FABULOUS. No need to be tired and get to room and must look up information, we were able to just simply put our bags down, go next-door to the seafood restaurant and come back and relax before the game. Oh yes and when asked if the restaurant was good that was near to the property, she gave us an honest answer. Thank you, Kaniya for making our stay amazing and ensuring we will be staying with the Hampton Inn hotels again.

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