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Holiday Inn & Suites Houston West - Katy Mills

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Holiday Inn & Suites Houston West - Katy Mills

locationKaty area, Houston - TX

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About Holiday Inn & Suites Houston West - Katy MillsAbout Holiday Inn & Suites Houston West - Katy Mills

Location

This hotel warmly welcomes guests in Katy.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a tumble dryer. A telephone, satellite television, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

A refreshing swim in the indoor pool complex is a great way to unwind. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, billiards and aerobics.

Meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Amenities at Holiday Inn & Suites Houston West - Katy Mills Amenities at Holiday Inn & Suites Houston West - Katy Mills

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Golf

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      Gym

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      Indoor Pool

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      Number of Pools

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

20

Very Good

3

Average

2

Poor

0

Terrible

8

Recent Reviews: 33

  • User:John P

    Trip type: Family

    Component and well run hotel.

    rating19 Jan 2026

    We stayed with the family to attend a rock climbing competition at the climbing gym next-door. The hotel was very competently run. They responded quickly to minor issues and were friendly and welcoming. We would definitely stay again. Room was very clean and beds were comfortable. Good pressure in the shower. Guest Relations Manager, Owner at Holiday Inn & Suites Houston West - Katy Mills By IHG, responded to this review Hi jillp848, Thank you so much for taking the time to share your experience with us! We’re delighted to hear that you and your family enjoyed your stay while attending the rock climbing competition next door.It’s wonderful to know that our team was able to provide a friendly and welcoming experience, and that we were able to respond quickly to your needs. We truly appreciate your kind words about the cleanliness of the room, the comfortable beds, and the good shower pressure. Those are always priorities for us, and it’s great to hear they made your stay enjoyable.We’re especially glad to hear you would choose to stay with us again. We look forward to welcoming you back on your next visit, and best of luck to your family in future competitions!

  • User:Shannon S

    Trip type: Couples

    Friendly staff and well maintained. Great place to stay while visiting Katy.

    rating17 Oct 2025

    This location has a great staff, everyone was helpful and courteous. Every time we stay, the hotel and rooms are always nicely cleaned. Great location. Guest Relations Manager, Owner at Holiday Inn & Suites Houston West - Katy Mills By IHG, responded to this review Hi Mobile37249912551, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us and truly appreciate your kind words about our friendly and helpful staff. Our team works hard to make sure every guest feels welcomed and well cared for, so your recognition means a lot to us.It’s also great to know that you consistently find our hotel and rooms clean and well maintained. Our housekeeping and maintenance teams take great pride in ensuring everything is fresh, comfortable, and inviting for each stay.We’re delighted that our convenient Katy location makes your visits even more enjoyable, and we’re so happy to know we’ve become your go-to place to stay in the area.Thank you again for your loyalty and kind feedback. We look forward to welcoming you back for another relaxing and enjoyable stay soon!

  • User:Millich1957

    Trip type: Family

    Good experience

    rating10 Aug 2024

    We thoroughly enjoyed our stay at this hotel. The staff were friendly and helpful. Our room was clean and comfortable. The breakfast menu was rather limited but what we had tasted good. We will return if we are in the area again. Highly recommend. Guest Relations Manager, Owner at Holiday Inn & Suites Houston West - Katy Mills By IHG, responded to this review Hello Millch1957, Thank you so much for your positive review! We’re happy to hear that you enjoyed your stay and found our staff to be friendly and helpful. It’s great to know that your room was clean and comfortable, and that you enjoyed the breakfast despite its limited selection.We appreciate your recommendation and look forward to welcoming you back the next time you’re in the area!

  • User:L5833SteveL

    Trip type: Business

    Hotel Holiday Inn Katy Mills

    rating07 May 2023

    Was here for corporate travel, Beds were plush and amazing. Felt well rested and at ease the next morning. Friendly staff to support my needs. Location near I-10 freeway with easy access to it. Near many of the meetings needed to attend in Katy and West Houston. I'll be making hotel the preferred destination for travel in the area. Breakfast was quick and fresh. Guest Relations Manager, General Manager at Holiday Inn & Suites Houston West - Katy Mills By IHG, responded to this review Hi L5833SteveL, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to always do good for our guests. We are really appreciative of your generous compliments about our convenient location, comfortable beds, friendly staff, and breakfast. We are glad you enjoy staying with us and we hope to see you again.

  • User:James W

    Trip type:

    Top notch hotel in Katy, Texas

    rating01 May 2023

    Holiday Inn Katy Mills was a wonderful stay. Staff very attentive and felt like home. Customer service you can tell they were trained on. Restaurant was modern and had great food. Will be staying here when in Katy, Texas. Top notch hotel. Guest Relations Manager, General Manager at Holiday Inn & Suites Houston West - Katy Mills By IHG, responded to this review Hi jameswT7112LF, A big thank you for leaving your five-star rating of our hotel. We are glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will share your comments with our staff especially Katy. We look forward to seeing you again.

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