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Home2 Suites By Hilton Houston Willowbrook

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Home2 Suites By Hilton Houston Willowbrook

locationNorthWest, Houston - TX

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About Home2 Suites By Hilton Houston WillowbrookAbout Home2 Suites By Hilton Houston Willowbrook

Location

This apartment hotel welcomes guests in Houston.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the apartment hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. Guests arriving by car can park their vehicles in the car park. Further services include a transfer service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. A refrigerator, a stovetop, a microwave, a tea/coffee station and a dishwasher are standard features. A telephone, a flatscreen television and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub. As a special feature, guests are provided with cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, billiards, aerobics and a spa.

Meals

A continental breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Home2 Suites By Hilton Houston Willowbrook Amenities at Home2 Suites By Hilton Houston Willowbrook

  • Facilities

    • -

      Air conditioning

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

    • -

      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Golf

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      Gym

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      Heated Pool(s)

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      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

166

Very Good

32

Average

15

Poor

12

Terrible

15

Recent Reviews: 240

  • User:Discover747288

    Trip type: Couples

    First visit to Houston and was the worst

    rating24 Dec 2025

    Our room was full of ants. We were in room 334. Moved us to Room 332 and it has a loud hvac unit. We Got no sleep. Had to be at the airport at 5 a.m. Had to get up at 3 a.m. for this flight. Got no sleep and no one at the front desk ever answered our calls. I’ll take that back. They only answered the first time for the ants in the first room. This was the worst trip ever and my very first time in houston. The hotel lobby furniture has rips and tears. Not very appealing to the eyes if this is the first thing a guest sees.

  • User:Victoria r

    Trip type: Family

    Home 2 suite willow brook

    rating25 Jul 2025

    had an amazing stay Destiny Martinez at the front desk was very kind respectful I give her a 5 star. the rooms where nice smelled very nice breakfast was delicious i will be back next year.

  • User:daddyd137

    Trip type: Solo travel

    Pick something else, Mayne the HGI next door

    rating23 Jul 2025

    So many problems with this stay. First I was given a room with a broken ac unit that was hot and about 100% humidity in the room. They downgraded and sent me to another room which guess what, was occupied with people in the room so I walked in on people. Back to the front desk for a 3rd time and they give me another room that was a double downgrade, from a king one bedroom suite to a basic room with 2 beds in it. There were several other issues that I won't mention here. I emailed the hotel GM and Assistant GM who promised to make it right and give me points equal to one nights stay and they never did. I followed up several times over the next couple weeks and they ghosted me. I ended up calling the lifetime diamond desk who awarded them immediately and fined the hotel. It's disappointing that they didn't keep their promise to make it right.

  • User:M P

    Trip type: Family

    Break ins

    rating09 Nov 2024

    Out first night here and we had our window broken into. Multiple of other cars windows broken into as well. Would not recommend. No cameras at the hotel, staff is non chalant when you tell them that you got broken into like if they don’t care and it’s a regular thing happening there. Cops are also a no go, never showed up.

  • User:360jaqueliner

    Trip type: Family

    Your trucks are not safe!!

    rating09 Nov 2024

    Do not stay at this place!!! Our entire team recently stayed at this hotel, and we had an awful experience regarding security. Over the course of our stay, three of our trucks were either broken into or had attempts made to steal them. It was incredibly frustrating and made us all feel unsafe. Despite informing the hotel staff, there was little done to address the issue or ensure that similar incidents wouldn’t happen again. We expected better security measures and support from the hotel, especially when staying as a large group. We won’t be returning here and would not recommend it to anyone looking for a safe for your vehicle!

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