tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeunited-states

Residence Inn Houston By The Galleria

images

View Gallery

image url
image url

Residence Inn Houston By The Galleria

locationGalleria area, Houston - TX

Share this Dealshare

About Residence Inn Houston By The GalleriaAbout Residence Inn Houston By The Galleria

Location

The hotel is located just a 15-minute walk from the Galleria shopping centre and there is a great selection of restaurants within walking distance. The Theater District and Minute Maid Park are also nearby.

Facility

146 suites are located on 3 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a safe, a currency exchange service and a cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a car hire service, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station, dishwasher and oven. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A terrace with sun loungers and parasols is available. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, aerobics, a spa and a sauna. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a breakfast room and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Residence Inn Houston By The Galleria Amenities at Residence Inn Houston By The Galleria

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Newspaper kiosk

    • -

      Pets

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective hygiene screens

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Gym

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

115

Very Good

84

Average

34

Poor

31

Terrible

36

Recent Reviews: 300

  • User:samuel t

    Trip type: Business

    Great

    rating11 Apr 2026

    Ro was Awsome! Property was good ESA GM, Owner at Extended Stay America Suites - Houston - Galleria, responded to this review Dear Guest, Thank you for your kind feedback and for sharing your experience with us. We are delighted to know that you had a great stay and that you found our property to be good. It is especially wonderful to hear your appreciation for Ro, whose efforts to provide excellent service truly make a difference. Your positive comments motivate our entire team to continue delivering a welcoming and comfortable experience for all our guests. We sincerely appreciate your support and look forward to welcoming you again at Extended Stay America for another enjoyable stay. Sincerely,Hotel Management

  • User:JT244

    Trip type: Family

    Methinks not

    rating27 Mar 2026

    The only thing worse than the cockroach-infested room in which I stayed was the lack of care by management to address egregious onsite situations and cleanliness. I was assaulted (threatened) by a guest having a loud party next to my room for ruining their after hours illegal party. It took management over an hour to come to my room and address this egregious situation. Based on my experience, this hotel is not only dirty but poorly managed with zero care for their guests' comfort. It appears that the unsavory organizational culture at the hotel is not only supported but encouraged by management. If you value your comfort and safety, do not stay here. ESA GM, Owner at Extended Stay America Suites - Houston - Galleria, responded to this review Dear Guest, We are truly sorry to hear about your experience, including the cleanliness concerns, disturbance from other guests, and the delay in our team’s response. This is not the level of service or safety we strive to provide. Please accept our sincere apologies for the distress caused and for any feeling that your concerns were not taken seriously. We are addressing these matters internally to improve both our standards and response times. Your comfort and safety are extremely important to us, and we hope to have the opportunity to restore your trust and welcome you back.Sincerely,Hotel Management

  • User:Badq45t

    Trip type: Solo travel

    Terrible Hotel

    rating05 Nov 2025

    Okay so as a Titanium Elite (lifetime) member, they did give me an upgraded room and offered me food items. But the room was terrible. This place is terrible. The couch in the room was so worn out that when you sat down it was sitting into a hole. The kitchen (full kitchen) had a big puddle in the middle of the kitchen leaking water from the fridge. I tried to call the front desk to report it but the phone was dead!! So went downstairs to report and the front desk was pretty indifferent and gave me a stack of towels. Now the TV was from 2003 and when you turn it on it turned on to "No Signal". Now to the bedroom, the bed was past worn out. I reported everything the next AM to front desk and they really didn't seem to care. Avoid!!! General Manager, Agency / Consultant at Extended Stay America Suites - Houston - Galleria, responded to this review Badq45t, we deeply regret to hear that your recent stay fell short of expectations as a valued Titanium Elite member. We take your comments concerning the room condition and customer service seriously. Please rest assured this is not our usual level of excellence, and we will be addressing your feedback promptly with our team. We aim to ensure every guest has a comfortable and positive experience with us, and your feedback gives us the opportunity to improve. Thank you for bringing these important issues to our attention.

  • User:Eli S

    Trip type: Business

    Worst experience in a hotel (and I travel a lot)

    rating21 Oct 2025

    STAY AWAY – NOT WORTH THE RISKResidence Inn by Marriott Houston by The Galleria.They gave my room to someone else while my belongings were inside.I came back ~9 PM to a dead key, was treated like I was lying, and made to wait while others were checked in.The situation caused an acute medical episode; I asked for immediate access to my prescribed medication and was still refused until I showed my name on the pill bottle.I packed and left immediately. No apology. Charged $328.14.Titanium Elite (Gold Lifetime). This was a total failure of basic care and safety. General Manager, Agency / Consultant at Extended Stay America Suites - Houston - Galleria, responded to this review Thank you for sharing your experience, G6522CLelis. We're sorry your visit was so challenging and that you left feeling disappointed. We are actively reviewing the statements to understand what occurred and ensure corrective action. Your safety and care are our top priorities, and we sincerely apologize for any distress. Your feedback is important to help us improve guest care. We appreciate you taking the time to let us know about your stay.

  • User:ToNYandALiSE

    Trip type: Family

    Dirty, old and and pay to park on site?

    rating18 Oct 2025

    The location of this place is convenient but that’s about the only + it has to offer. The room was full of stains. On the couch, the bed, the floor and the walls. The ceilings were full of mold and mildew and anything made of metal was rusted. It’s very run down and outdated. Also you have to pay to extra to park on site. Why? I would not recommend staying here unless you absolutely have to. General Manager, Agency / Consultant at Extended Stay America Suites - Houston - Galleria, responded to this review ToNYandALiSE, thank you for sharing your feedback. We're sorry your experience didn't meet expectations, and we appreciate you bringing these issues to our attention. Your comments will be reviewed with our team as we look for ways to provide a better experience for our guests.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot