Residence Inn Houston Northwest/Willowbrook
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Willowbrook Mall, Houston - TX Share this Deal
About Residence Inn Houston Northwest/Willowbrook
This hotel is located in Houston.
The hotel has a lift and features 96 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A variety of shops are available, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. A fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and dishwasher, as well as a complete set of utensils, is a standard feature. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. There are many ways to relax or stay active at the hotel, including tennis, a gym, aerobics, a spa and a sauna.
The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Amenities at Residence Inn Houston Northwest/Willowbrook
Facilities
Air conditioning
Bar(s)
Bicycle Hire
Car Park
Conference Room
Disability-friendly
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Room Service
Shops
Small supermarket
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Sport/Entertainment
Aerobics
Gym
Heated Pool(s)
Indoor Pool
Jacuzzi
Number of Pools
Outdoor Pool(s)
Tennis
Location
User Rating & Reviews
Excellent
1
Very Good
1
Average
0
Poor
0
Terrible
5
Recent Reviews: 7
User:hursttraveler
Trip type: Family
The definition of indifference
07 Nov 2021
User:juliemR5478AX
Trip type: Family
No heat/toilet issues hotel in poor condition
01 Feb 2021
User:TishPosh
Trip type: Family
A terrible ExPerience, horrible maintenance, the customer Service is rude!!
31 Aug 2020
User:henryvZ2412DF
Trip type: Business
Been Staying Here Year After Year
10 Mar 2020
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