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Embassy Suites Kansas City Overland Park

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Embassy Suites Kansas City Overland Park

locationOverland Park, Kansas City - KS

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About Embassy Suites Kansas City Overland ParkAbout Embassy Suites Kansas City Overland Park

Location

This hotel is located in Overland Park.

Facility

The hotel has a lift and features 199 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a 24-hour security service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a games console and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and basketball are available. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, callisthenics and aerobics. A spa and a sauna are available in the wellness area.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Embassy Suites Kansas City Overland Park Amenities at Embassy Suites Kansas City Overland Park

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Billiards/Snooker

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      Bowling

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

416

Very Good

331

Average

223

Poor

159

Terrible

104

Recent Reviews: 1233

  • User:Eric_inIN

    Trip type: Business

    Great Staff, Clean Rooms, and Opportunities

    rating19 Apr 2026

    Team meeting with about 15 people over 4 days. Very friendly staff, clean and quiet hotel rooms. Overall, very quiet in spite of proximity to a very busy interstate. The bar and small gathering common areas worked well The meeting spaces could use some improvements as could the technology available. Overall, it served us well

  • User:DayTrip11737801852

    Trip type: Business

    As a Diamond member it’s a solid place to stay.

    rating06 Oct 2025

    Great hotel clean safe great gym! The food is awesome and staff at bar is incediable. The food is top quality and fresh. You can not go wrong with this location.

  • User:gordy447

    Trip type: Family

    Comfortable NASCAR Race Weekend at Embassy Suites

    rating30 Sept 2025

    I thought that the hotel was clean, spacious, and staff were friendly. My room had a king bed and plenty of space with two televisions. One was in the bedroom and the other in the front room where there was a pullout sofa bed, sink , microwave and table.The cleaning service came and cleaned the room and replenished snacks and water that came with my stay. Everyday house cleaning changed the bedding and replenished the snacks.The hotel room door opens toward the center open space. The full breakfast was nice and had omelets cooked to order.

  • User:Gloria L

    Trip type:

    Unknown person walked into room

    rating06 Aug 2025

    I had someone knock and walk into my room with a key twice around 10am 8/7/2025.I was alone in my room I tried calling the front desk but got a busy signal for about 5 minutes so I had to use my cell phone to call the front desk. I had only had 4 hours of sleep before being woken up twice and now have to drive back to Oklahoma.This is very unsafe and unprofessional.

  • User:Natalie W

    Trip type: Family

    Terrible customer service experience. No communication.

    rating25 Jul 2025

    We’ve traveled for years with our baseball families and have never experienced anything like what happened here. After checking in, at 8pm our group of parents and teenage players gathered in what we believed was a common area separate from the bar, quietly playing cards and visiting. We weren’t loud, intoxicated, or causing any issues. 7 men from our group were at the bar taking turns buying rounds while the moms and kids played cards in the separate area. At 8:30pm Without a single warning or request from staff, suddenly 7 or 8 police officers arrived and told us we were being trespassed from the hotel. It was shocking, humiliating, and completely unnecessary. My 4-year-old asked if we were getting arrested. There was only one drink on the table, and we had no idea that the area we were sitting in was considered part of the bar and not allowed to have outside beverages. . If someone had just kindly asked us to move or explained the policy, we would have immediately complied.To be clear, the front desk staff was professional and understanding throughout this ordeal. The issue was entirely due to the bar staff and manager, who escalated the situation without giving us the courtesy of a warning or conversation. Meanwhile, a visibly over-served bar patron began taunting our 15–16-year-old boys, further escalating the situation.Several bystanders even went to the front desk to say we had done nothing wrong and were being treated unfairly.This is not what hospitality should look like. It was a failure of communication and common sense. We expected better from a national brand like Embassy Suites. We will not be returning, and we sincerely hope corporate takes a hard look at the way this location handles guests.

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