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Doubletree By Hilton Hotel Memphis Downtown

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Doubletree By Hilton Hotel Memphis Downtown

locationDowntown, Memphis - TN

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About Doubletree By Hilton Hotel Memphis DowntownAbout Doubletree By Hilton Hotel Memphis Downtown

Location

This hotel has an excellent location in the centre of downtown Memphis. Beale Street and Peabody Park are both a few minutes away on foot and the hotel is across the street from the AutoZone Ball Park.

Facility

The hotel has 280 non-smoking rooms, which are located on 10 storeys and are reachable by lift. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a 24-hour security service, room service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. Guests can enjoy a refreshing swim in the outdoor pool area. Fine weather can be enjoyed on the terrace. After an eventful day, guests can work out and recharge in the gym. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Doubletree By Hilton Hotel Memphis Downtown Amenities at Doubletree By Hilton Hotel Memphis Downtown

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Gym

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      Outdoor Pool(s)

LocationLocation

Map preview

Around this property:

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

160

Very Good

153

Average

177

Poor

155

Terrible

160

Recent Reviews: 805

  • User:Gedcarlin

    Trip type: Couples

    Great hotel, great location

    rating03 Dec 2025

    Stayed here whilst visiting Memphis. This wasn’t the hotel we booked initially, as our booked hotel closed prior to us going. We arrived and were checked in without any problems. We got breakfast included. With this, you need to get vouchers from reception for each day you have breakfast. This lets you get the Delta Sunrise breakfast. If you get anything else and it costs more, then you just pay the difference. The hotel is located across the road from The Peabody Hotel, if you want to go and watch the daily duck walk. Beale Street is about a 5-minute walk away and the Civil Rights museum, where Dr Martin Luther King was shot, is around 15 – 20 minutes away. Rooms are cleaned daily. Hotel was nice with a great location. Rooms were a decent size and were clean throughout. Staff were great.We visited Graceland, as most people who visit Memphis do, and we asked reception to book a cab to get us there. We got a bloke called Ray, from “Bumming a ride transportation”. He is a self-employed cab driver. Lovely fellow. He dropped us off and picked us up. Fare was around $35 dollars each way from memory. On picking us up he took us on a little detour and showed us where Elvis was originally buried prior to his final resting place at Graceland. He also showed us the house where Elvis’s dad moved after he re-married, together with the house where the partner of Elvis lived after he was divorced from Pricilla. I didn’t see this information whilst walking around Graceland, so it was nice of Ray to show us around. It is possible if we didn’t get Ray, we might not have known about any of it.Ray took us to the airport for our onward flight. The fare was about $45.On arriving in Memphis, we went to the taxi rank at the airport. We waited for about 20 minutes before a taxi came. So, if you are waiting one will come along. Might take a while though.On the day we were booked for Graceland, our time slot was 10:30am. My advice is to book the earliest slot you can. It took us all day to go around the house and museum. There are a few places to eat on site. The tour we done was a self-guided audio tour. This takes you round the house and grounds giving you information as you go on an iPad mini. The tour doesn’t include any of the upstairs. This is off limits due to the personal nature of the rooms. The amount of information and exhibits is vast. I learnt a lot of things about Elvis throughout the day. Believe me when I say that you need a full day to make the most of all the exhibits.

  • User:Tracy L

    Trip type: Business

    Terrible-below Hilton standards

    rating27 Oct 2025

    Don’t do it. This hotel is so dated. No plugs by bed to charge my phone nor was there a lamp by the bed. Bathroom is dated-website says it’s has been recently renovated but I would love to know what they did. Not up to Hilton standards and I don’t think anyone would stay if it wasn’t for the location. The lobby and area outside your room does not have AC. Restaurant is wonderful and staff were friendly

  • User:Jennifer S

    Trip type: Business

    One star hotel and five star staff

    rating23 Jul 2025

    Shocked that this is a Doubletree. Stayed for work and came into my room exhausted. There was a wet dirty hand towel on the table. I was so tired I ignored it. The TV didn’t work. The channel would come on and it would lose signal within 5 minutes. I did mention it and got a new remote. No change. The room was very well used. Everything smelled musty, chipped paint, stained and damaged furniture. Bathroom was grimy and also just old and yucky. A few of my colleagues requested to move hotels but I was simply too tired. On the plus side, the staff were very nice. They saved this review from being one star. I wouldn’t suggest staying here until the hotel gets a heavy renovation. Phillip Austin, Owner at Doubletree By Hilton Hotel Memphis Downtown, responded to this review Thank you for taking the time to share your experience. I sincerely apologize that your stay did not meet the standards we strive to uphold at DoubleTree by Hilton. What you described is absolutely not the impression we want to leave with any of our guests.Your feedback regarding the condition of the guestroom, the cleanliness issues, and the non-functioning TV is deeply concerning. I assure you these concerns are being taken seriously and have been shared with our housekeeping and maintenance teams for immediate review and correction. While I’m glad to hear our team members made a positive impact during your visit, I regret that the room conditions overshadowed their hospitality.I would welcome the opportunity to speak with you directly if you're open to it. Your insights are important as we work to improve. Please feel free to contact me at phillip.austin@hilton.com or 901-334-4601.

  • User:Safari38150951822

    Trip type: Friends getaway

    Below Doubletree by Hilton standards.

    rating08 Jul 2025

    No safe box in rooms. No mini fridge in room. With lots of street noise. Staff at front desk told me that some rooms have mini fridge just not mine. Phillip Austin, Owner at Doubletree By Hilton Hotel Memphis Downtown, responded to this review Thank you for your feedback. We’re sorry to hear that aspects of your stay did not meet your expectations. While not all of our rooms are equipped with mini fridges or safes, we understand how these amenities can enhance comfort and convenience, and we’ll be sure to share your comments with our management team. We also apologize for any street noise you experienced and appreciate you bringing it to our attention. Thank you again for staying with us—we value your input and hope to have the opportunity to better serve you in the future.

  • User:Jadarius W

    Trip type: Solo travel

    Great service

    rating07 Jul 2025

    The service was amazing. I valet parked and a guy named JD gave me the perfect assistance with food and the area. 5 star service!!!! Phillip Austin, Owner at Doubletree By Hilton Hotel Memphis Downtown, responded to this review Thank you so much for the wonderful review! We’re thrilled to hear you had an amazing experience and that JD made such a great impression. We’ll be sure to pass along your kind words to him—he’ll be delighted to know he helped make your visit special. We hope to welcome you back again soon for another 5-star stay!

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