Econo Lodge Inn & Suites Ripley

Recent Reviews: 30

• User:Rainy232

  Trip type: Family

  Great hotel, highly recommended

  28 Mar 2024

  What a lovely hotel, the room is so cosy and clean and the overall presentation of the hotel is well cared for and clean. I wasn’t expecting what we got and we will have fantastic memories of Ripley because of it. The price was very reasonable and it is now one of our favourites on our trip so far. AMIT chauhan, Owner at Econo Lodge Inn & Suites, responded to this review Thank you very much for allowing Econo Lodge of Ripley to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations, and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.

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• User:Mark R

  Trip type: Couples

  Wow! It’s Great

  27 Apr 2023

  My wife and I were just passing through Ripley and looking for a reasonably priced motel. We took a chance on this Econo Lodge and found it to be a fantastic little motel.It’s tucked on the outskirts of town and I wooded area and the view is great. Very quiet. The owner and his wife are extremely helpful and friendly cater to every need we had. The room was very clean and comfortable we booked in for one night but it was so nice we ended up staying a second night.Breakfast is not much but they do have a neat little pancake machine that you get to watch your pancakes being made and dumped out onto your plate. Other than that it’s the normal cereal oatmeal they do have some micro sausage biscuits.We will definitely stay here if in the area again. Amit Chauhan, General Manager at Econo Lodge Inn & Suites, responded to this review Thank you very much for allowing Econo Lodge of Ripley to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations, and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.

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• User:tinawS936EZ

  Trip type: Family

  WORSE HOTEL STAY EVER!

  14 Sept 2021

  Worse hotel experience EVER! Came from out of state to attend a funeral. Made reservations through Priceline to specifically make sure we received a room that was handicap accessible. Hotel & Priceline lied about the double bed accommodations being accessible to handicap guest. Had to purchase a second room once we arrived so husband could access the bathroom, but it only had one bed. My daughter and I had to stay in a separate room. First room we were given #106 smelled like mold. Was moved to second room #102 which the air condition did not work and the toilet did not flush half the time. Beds look like they are from the 70s. Husband’s room #108 had roaches. Our reservation was for two days but we left after our first night. Priceline/hotel refused to refund us the night we didn’t use the room booked through Priceline, even though we left before checkout time. Lesson learned. DONT Trust what a PRICELINE agent tells you if you need ADA accommodations or stay at this Econolodge. AMIT chauhan, Owner at Econo Lodge Inn & Suites, responded to this review Dear Guest, Thank you very much for allowing Econo Lodge of Ripley to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am find in your case we did not succeed we are very sorry for unconvinced of your stay . i did not know why priceline agent told you we have 2 bed handicap accessible room . we do not have 2 bed in handicap room in our property. please give chance to serv you in future . we defiantly improve and take action on your suggestion. once again Thank you for your voluble time to give us feed back .

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• User:Cina_Brian_Mia

  Trip type:

  A great find after a long day’s travel

  23 Nov 2020

  If you are looking for "fancy," why then are you reading this review? If you are looking for a safe, quiet, clean room for the night, this is the place to stay. The hotel's owner and his family manage the front desk and will greet you with the warmest of smiles and the heartiest of "welcome's." The rooms have no carpeting, which makes for easy cleaning. The beds are super comfortable, which makes for a great night's sleep. Their showers need better shower heads, however. Having to jump around to get wet does not make for a great shower experience. After ten hours of driving, this turned out to be a welcoming stay. Amit Chauhan, General Manager at Econo Lodge Inn & Suites, responded to this review Thank you very much for allowing Econo Lodge of Ripley to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations, and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.

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• User:Connie Sue H

  Trip type:

  Econo Lodge

  17 Nov 2019

  I can't in good faith give a review based on staying here because our plans changed and we didn't stay here. But, when I called to make a reservation the lady was very helpful and courteous. This hotel had the best deals in the area on their rooms. If I am ever in the area again and need a place to stay, I will be giving this Econo Lodge a call for sure. daysinnripley, General Manager at Econo Lodge Inn & Suites, responded to this review Dear valuable Guest,Thank you so much for your very kind word about our property and staff. We try to serve best out of best to our each and every guest and your case we succeed . I hope you have chance to stay with us but your plan change .We love to serve you in future your work bring you in our town i hope you will give chance to serve you .once again Thank you.

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