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Fairfield Inn & Suites By Marriott Memphis Germantown

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Fairfield Inn & Suites By Marriott Memphis Germantown

locationGermantown, Memphis - TN

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About Fairfield Inn & Suites By Marriott Memphis GermantownAbout Fairfield Inn & Suites By Marriott Memphis Germantown

Location

This hotel is located in Germantown. The nearest airport is Memphis - International (MEM).

Facility

The hotel has 80 rooms and includes a lift and a reception desk. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film lovers are sure to find just what they're looking for in the cinema's listings. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms include a double bed. Additional features include a refrigerator and a tea/coffee station. A TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, fishing, horse riding, canoeing, a gym, bowling and hiking. Evening entertainment includes live music.

Meals

Bed and breakfast can be booked.

Amenities at Fairfield Inn & Suites By Marriott Memphis Germantown Amenities at Fairfield Inn & Suites By Marriott Memphis Germantown

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Bowling

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      Canoe

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

64

Very Good

36

Average

24

Poor

18

Terrible

13

Recent Reviews: 155

  • User:TripperDT

    Trip type: Solo travel

    Mildew Mold Smelling Room

    rating13 Apr 2026

    Room smelled like mildew when I opened the door. Carpet was frayed around bathroom door and buckled in spots. Mold around bathroom tub seams. In

  • User:Incognito088

    Trip type: Business

    Horrible attitude

    rating16 Dec 2025

    Whoever JAM is had a horrible attitude and stinks as well hygiene wise. Hotel is decent but aged for a Germantown hotel. Managers were good and alert and the rest of the crew as well. I just didn’t like how that Jam lady spoke to me when I had an issue that was on the hotel end. Do better with her please. Vipul Jindal, Owner at Fairfield by Marriott Inn & Suites Memphis Germantown, responded to this review Dear Incognito088,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

  • User:Marion W

    Trip type: Couples

    Never again

    rating01 Apr 2025

    Dog fee is $75 and was only available in the fine print on their website. It is Way more than we have paid anywhere else. The Rooms are very tired the and front desk staff at checkout were very rude when I questioned the extra fee. We will not stay here again. Vipul Jindal, Owner at Fairfield by Marriott Inn & Suites Memphis Germantown, responded to this review Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your poor experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,Vipul Jindal

  • User:Lisharae J

    Trip type: Family

    Family feel

    rating28 Jan 2025

    Reggie was the best person to work with. He made my family feel very welcomed on our stay. We had over 20 people in our party and he made sure that we was all taken care of. We had plenty of space and the children enjoyed the indoor swimming pool and it was near several shopping areas. April Perry, Other at Fairfield by Marriott Inn & Suites Memphis Germantown, responded to this review Thank you for your wonderful review! We're delighted to hear that Reggie made your family gathering special and ensured everyone felt welcomed and cared for. Hosting a group of over 20 people is no small task, and it's great to know that your experience was seamless. We're also glad your family enjoyed the spacious accommodations, indoor pool, and convenient location near shopping areas. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay!

  • User:Adam D

    Trip type: Family

    Surprisingly nice. Would recommend.

    rating18 Jan 2025

    Out and out the best welcome we have received in the US. The welcome was so friendly and warm that it made the stay so much better.The room was comfortable and, more importantly, quiet.Beds were good, not great but still had a very good night's sleep.Breakfast was nice and filling. April Perry, Other at Fairfield by Marriott Inn & Suites Memphis Germantown, responded to this review Thank you for your glowing feedback. We're delighted to hear that our warm and friendly welcome left such a positive impression and made your stay even better. Providing a comfortable, quiet, and restful experience is our top priority, and we're glad you enjoyed the room and breakfast as well. We truly appreciate your recommendation and look forward to hosting you again in the future.

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