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Hilton Garden Inn Memphis Downtown

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Hilton Garden Inn Memphis Downtown

locationDowntown, Memphis - TN

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About  Hilton Garden Inn Memphis DowntownAbout Hilton Garden Inn Memphis Downtown

Location

This hotel welcomes guests in Memphis.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and central heating ensures just the right temperature. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A trouser press is provided for guests' convenience. A telephone and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

 Amenities at Hilton Garden Inn Memphis Downtown Amenities at Hilton Garden Inn Memphis Downtown

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

196

Very Good

47

Average

33

Poor

23

Terrible

20

Recent Reviews: 319

  • User:Carrie H

    Trip type: Couples

    Misleading Reservations

    rating27 Mar 2026

    The Hilton was overall clean and nice. We had however booked a King room. We check in at 4:00 pm into a room with 2 double beds. We are tall people. I called the front desk to inquire and was told that all the King rooms were given to guests who checked in before we did. He said they were sold out of Kings. I felt all this was a lie and didn’t appreciate paying a King rate, either. It was really disappointing.
  • User:ronnoc30

    Trip type: Couples

    Solid option in Downtown Memphis

    rating24 Mar 2026

    Excellent location about 2 blocks walk to Beale Street, across the street from Minor league baseball stadium, several blocks walk to the Mississippi River waterfront. Also many restaurants and bars within walking distance, immediate area felt safe although you should be aware of your surroundings and there are some homeless people here and there. Hotel offers outdoor parking in an outdoor parking lot behind the hotel. Check in was quick and we found staff to be friendly and professional. Overall hotel was clean although the elevator floors had stains which have not been cleaned up since we checked in 2 days ago. Room is spacious and clean with large flat screen tv, fridge and microwave. Does not have any traditional drawer space but there are shelves in the closet which have wire drawers attached. Bathroom has a barn door which I thought was cool but other people might be turned off. Mattress was comfortable but the pillows were horrible. We did voice concerns about the pillow quality and housekeeping delivered us new pillows which were an improvement. Hotel has on site bar/restaurant...we did not eat there but we had cocktails which were very good. Hotel also has indoor pool we did not use and a fitness center with dumbbells (up to 55 pounds) and a multi purpose machine where you could do a variety of exercises. I would recommend this hotel to anyone looking to spend time in downtown Memphis
  • User:William E

    Trip type: Couples

    Constructive

    rating21 Mar 2026

    The suite was nice, but bathroom floor was not cleaned correctly. Curtains in the seating area and bedroom were torn from the hooks. Trash on floor at sitting area. The carpet and floors need to be thoroughly cleaned at least once a week (Carpet and hardwood) for complete cleanness when another guest arrives for their stay.
  • User:Natasha R

    Trip type: Family

    Great stay with welcoming staff

    rating31 Jan 2026

    My family and I had a great stay. The front desk agent, Linesia, was amazing and made us feel very welcome from the moment we arrived.
  • User:Allie K

    Trip type: Business

    A great stay in Memphis

    rating27 Jan 2026

    Staff was friendly and helpful, room was spacious & clean, location was close to everything including an easy walk to Beale Street and the Red Birds are just across the street.

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