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Holiday Inn Express & Suites Memphis Southwind

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Holiday Inn Express & Suites Memphis Southwind

locationGermantown, Memphis - TN

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About Holiday Inn Express & Suites Memphis SouthwindAbout Holiday Inn Express & Suites Memphis Southwind

Location

This hotel is located in Memphis.

Facility

The hotel has a lift and features 89 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a safe, a cash machine and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (for a fee). Further services and facilities include a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a games console, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Guests can relax and enjoy the sun loungers and parasols provided. There are many ways to relax or stay active at the hotel, including golf, a gym and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

There is a bar on the premises. A generous breakfast buffet guarantees a great start to the day.

Amenities at Holiday Inn Express & Suites Memphis Southwind Amenities at Holiday Inn Express & Suites Memphis Southwind

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

    • -

      Children's Entertainment

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      Golf

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      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

89

Very Good

60

Average

25

Poor

13

Terrible

24

Recent Reviews: 211

  • User:Mary Ann H

    Trip type: Family

    Do not enter means just that

    rating25 Mar 2026

    Room was clean and bed was comfortable. Not much of a selection on breakfast. Mostly giving this rating due to the fact that maid service entered my room with sign on the door. None of my personal belongings appeared to have been touched but I still felt violated. IHG Service, Owner at Holiday Inn Express & Suites Memphis Southwind by IHG, responded to this review Hi Mary Ann H,Thank you for staying at Holiday Inn Express & Suites Memphis Southwind and for taking the time to share your feedback. We truly appreciate you choosing our hotel and value your perspective.I’m glad to hear that you found the room clean and the bed comfortable. At the same time, I'm sorry for the issue encountered during your visit. I understand how important privacy is during a stay, and your comments have been shared with our hotel management team for review and follow‑up to help reinforce proper procedures.We are grateful for your feedback, as it helps guide continued focus on guest care and consistency. We hope you will consider staying with us again should your travels bring you back to the area.Warm regards,Glaiza G.Case ManagerIHG Hotels & Resorts Service

  • User:GrandTour41968386914

    Trip type: Business

    EXCEPTIONALLY CLEAN HOTEL

    rating25 Feb 2026

    I needed a last minute place to say and came across this hotel right off the exit. Clean inside and well lit outside made me feel safe while in the area. Room was standard holiday inn express but exceptionally clean and refreshing. Breakfast was great and had various items to choose from. Thank you to staff and management for giving me next day lunch recommendations and just taking great care of me. Next time I am in the area I will definitely be staying here!

  • User:jdogg884

    Trip type: Couples

    It's a NO for me...

    rating11 Feb 2026

    The good: Hotel was clean, shower pressure was good, and breakfast was good, window hvac unit was loud but worked well. The bad: Beds were super uncomfortable. Location of the hotel is not great. Bumpy driveway with many potholes in a dark corner next to a weird church. They tried to light up the parking lot and did a pretty good job on one side of the hotel but the other side was pretty dim. There were guys in the parking lot smoking weed. Way to close to the highway so trucks were by all day and night Guy that checked us in was annoyed that we interrupted his youtube videos. A fight in the room beside us went on for hours with the police being called. The front desk worker finally came up to "help" which was her calling the police, who took 30 minutes to get there, and who did nothing once they got there. While that is probably not an everyday event, it was definitely NOT worth the price we paid. Will never be back. IHG Service, Owner at Holiday Inn Express & Suites Memphis Southwind by IHG, responded to this review Hello jdogg884,Thank you for your recent stay at Holiday Inn Express & Suites Memphis Southwind and for taking the time to share your feedback. We truly appreciate your business and for choosing IHG Hotels & Resorts during your travels.While we strive to consistently deliver the standards of our Holiday Inn Express brand, I’m sorry to learn about what happened during your stay. Your feedback is important to us and I’ve shared your comments with our hotel management team for immediate attention. I’m confident they will take the necessary steps to address this and help prevent a similar experience in the future.Your trust in IHG Hotels & Resorts is valued and we hope to have the opportunity to welcome you again on your future travels.Sincerely,Jen J. Case Manager IHG Hotels & Resorts Service

  • User:pamelajt2021

    Trip type: Couples

    Lovely two-night stay

    rating03 Nov 2025

    My husband and I stayed at the Holiday Inn Express Southwind for two nights. Visted our daughter who lives nearby. Celebrated our 45th Anniversary. The front desk employees were very nice. The premium room we booked (304) a corner room was very spacious and clean. After reading reviews. Came prepared with our own breakfast items. But it really wasn't necessary. The breakfast buffet was well stocked. Loved the coffee machine that grinds and makes each cup of coffee fresh. All employees were kind and very helpful. We would stay here again.

  • User:amyw2012

    Trip type: Family

    Poor customer service- stay elsewhere

    rating10 Oct 2025

    I wish I had listened to the reviews about poor customer service. The best part of this hotel was the location to the park which we had a race in and the coffee machine. We overpaid for one night and then moved next door to the Marriot which we were much happier with. IHG Service, Owner at Holiday Inn Express & Suites Memphis Southwind by IHG, responded to this review Hi amyw2012, We appreciate your feedback. It’s great to hear from our most valued guest. Thanks for your loyalty and for always staying with our Holiday Inn Express and Suites. We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHG Hotels and Resorts Service

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