Oyo Hotel Memphis Tn I-40

Recent Reviews: 267

• User:Mitch A

  Trip type: Couples

  Don’t go to this hotel

  29 Aug 2025

  100% disgusting and filthy the photos lieHoles in the curtainsTrash at the end of the hallwayHallways stinks of black moldDoor locks don’t work Paint peeling off the wallsBathroom door with severe water damage Main area has no A/C

• User:UVAWahoowa

  Trip type: Solo travel

  Beware Photos Online - Rooms and building are nothing like advertised

  31 May 2025

  I've booked plenty of budget hotels before, but this was the worst one I've ever been in. Photos don't do it justice, but I did not feel safe to stay, nor did I feel comfortable being in the room due to the dilapidation and lack of cleanliness.My room was meant to be non-smoking, but the entire hotel stunk of cigarettes. When I got into the room, the floor was slimy feeling and there were mutliple loose panels on the floor, along with various burn marks and stains on the floor. There were loads of gnats and other bugs flying around inside the room. The walls were all beat up and stained and their was dirt all around various bits of the floor. There was a pubic hair on the bath tub, the duvet cover had cigarette burn holes and other stains..I would not have slept in this bed and as soon as I checked in I tried to find reasons to keep me out of the room. I am only here for a 4 day business trip so I thought I could make it just to sleep, but after I got out of the room the thought of sleeping in the bed made me uncomfortable.I booked through hotels.com so I called them to voice my dilemma as I've already paid, but as I had only just checked in I knew I couldn't stay. The one saving grace for the hotel is the clerk spike to the customer service agent I called, and they agreed to refund me if I returned my key and checked out which I promptly did. I am thankful as I found another room that was a bit more expensive but the cleanliness and quality is 10 fold better.If you have no other choice and your money is limited, this is a cheap room, but I'd beware if possible and look elsewhere.

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• User:Voyage07729267297

  Trip type: Family

  Overall

  17 Dec 2023

  Average rooms with good service at an affordable price. Me and my girlfriend really enjoyed our stay so much we booked for the whole month. There may be some damage in the room but I’m sure its because other people who came before

• User:Tiffany B

  Trip type: Solo travel

  Worst Hotel I have ever attempted to stay at!

  15 Dec 2023

  This place is the worst. There were people in the parking lot causing issues. When asked for a refund the front desk said it would take over an hour for them to check the room that was just given to me before they could verify the room wasn't dirty to start a refund. Then they would need the card to refund me when I just want to get out of the area so I could get to a different place. In no way would I ever stay here or recommend. Still have not gotten a refund.

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• User:Sarah P

  Trip type: Couples

  Putrid, disgusting, lies

  17 Sept 2023

  Do NOT book here if you consider your health important! The basic: Booked based on pictures and a 4.8 rating that some kind of associated booking with Trivago. Non refundable and didn’t pay attention. That was definitely super stupid of me to not check all other reviews. This doesn’t even deserve one star. OYO, I see all your responses to reviews like this. You’re being lied to by whatever owner or franchise owner runs this place, or you’re liars, one of the two. You’ve responded that this doesn’t represent your standards. Every day this place is open it’s ruining whatever standards or reputation you DO have. Based on this experience I will never set foot in another OYO again.The details:Booked today, 9/18/23, for check in tonight. Received room 210. Let me tell you how this went.Upon arriving realized it was nothing CLOSE to photos. Lobby is slightly upkept to give a better impression. But if you look close you can actually see the coffee table isn’t clean at all when the light hits it. You turn the hallway to go find your room and you are met with dark, dank, disgustingly filthy hallway and the reeking smell of Marijuana despite all the signs around the front saying you’ll lose your stay if you smoke there. Trying to keep hope perhaps the rooms are in better shape, get on the elevator and suddenly wonder if it’s ever been inspected and KNOW it’s not been mopped in a month of Sundays. Get to the room and it’s disgusting. Plus no fridge. Switch rooms for room 408. The smell gets worse on that floor. Also disgusting hallway. Get to this second room to discover the same exact filth except worse if possible, because there’s recognizable body fluids on the spread. Pull back the sheets to see the slept in kind of wrinkles and different color pieces of fiber from clothes etc. Like the first room, the walls are not just stained. No, that would represent something HAD been there and been cleaned. Instead, the walls are covered in unknown substances you can see have dropped down or been smeared. You can even make out some handprints. The drywall/plaster is chipped all over. The floor is dull and uncleaned like everywhere else. You can’t even touch a light switch without feeling like you need sanitizer. There’s pubic hair on the toilet. Bugs in the cracks of the top of the wall. The curtains are dry rotted on the back. The lamp has something spilled all over it. I can’t even describe the putrid smoke/marijuana smell. Immediately leave and just eat the cost of a 3 night stay. Oh yeah, and the fire extinguisher case on floor 4 is busted with open glass. That’s super safe and I’m sure up to fire marshall code. And the exit is padlocked and busted off the hinges. Top notch care about the safety of the guests. You may see some numbers and think it’s alright OYO, but I guarantee you have some long term stayers here who are most of your actual income. What’s pathetic is because of the general location and <20 minute drive to most things, I would even pay more than we did if it was just clean. Sad.Overall, Disgusting. The fact that you keep ANYONES money, even 58 something a night, who stays in this is appalling. You should be considered a public health hazard.

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